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Parallels Access vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Parallels Access
Ranking in Remote Access
24th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Remote Access
11th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (9th), Enterprise Mobility Management (EMM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (16th), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of October 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.8%, down from 10.5% compared to the previous year. The mindshare of Parallels Access is 1.8%, down from 2.2% compared to the previous year. The mindshare of Workspace ONE UEM is 3.3%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.8%
Workspace ONE UEM3.3%
Parallels Access1.8%
Other90.1%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
JP
CEO at a non-profit with 1-10 employees
Allows users to access and operate their computers remotely
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important part is that they're fast in implementing and integrating with the Windows operating system, as well as how it integrates with other Office 365 products."
"Autopilot is the most valuable feature."
"Microsoft Intune has saved me about 30% of my time through streamlined processes and efficient resource management."
"The technical support of Microsoft Intune is good."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"We have seen a clear ROI with Microsoft Intune; time saved has reduced device setup from three to five hours to thirty minutes, and there is a workload reduction of around twenty to thirty percent less manual effort from the IT team."
"I have seen approximately a sixty to seventy percent improvement in efficiency and time savings since using Microsoft Intune."
"The best feature in Microsoft Intune is zero touch deployment, which allows me to automate many tasks compared to manually installing Windows and applications one by one, making it easier to enroll devices with Autopilot and pre-deploy applications."
"It's great that the total deployment can happen completely remotely."
"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."
"It's got a very easy-to-use interface."
"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."
"We don't have problems with stability. Everything is good."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It seems highly stable and scalable."
"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."
"The initial setup is easy and the deployment doesn't take too long."
"From a pricing perspective the VMware offering looks interesting I have to say."
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
"The solution is good for providing dedicated resources for dedicated users."
"Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE."
"I have found VMware Workspace One better than Microsoft Intune."
 

Cons

"The downsides of Microsoft Intune include the fact that the interface can sometimes be complex for new administrators."
"It's only good for a Microsoft environment."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"The documentation about the custom image setup could be better."
"The support is not very good. It's very poor."
"The solution could improve by having better integration with Apple."
"The main issue with Microsoft Intune is that for Windows, we can support only Windows 10 and 11 operating systems."
"They could improve the reporting."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"The solution may not scale well for enterprises."
"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."
"We have a lot of problems when it comes to integrating with Active Directory."
"Although it's supposed to be compatible with Chromebooks and Windows, we find that it's quite limited."
"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."
"We have experienced some connectivity issues in that the application in VMware is very slow compared to SecureX."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality."
"Many bugs with every version release of both the console and AirWatch Apps/products, often bringing back old documented issues in new releases."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
 

Pricing and Cost Advice

"The pricing needs improvement."
"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Microsoft Intune is expensive."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"The licensing costs are about $100 per user."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."
"The cost is a little bit high."
"VMware Workspace ONE is expensive."
"It's a highly affordable solution"
"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
15%
Construction Company
11%
Transportation Company
9%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have alr...
What needs improvement with VMware Horizon Air?
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to othe...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Gilt Groupe K.K.
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Parallels Access vs. Workspace ONE UEM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.