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Palo Alto Networks PA-Series vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
373
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks PA-Series
Ranking in Firewalls
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
25th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.2%, up from 17.7% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 0.7%, up from 0.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Deminda Dilan - PeerSpot reviewer
Good for enterprise-level businesses and offers many features like URL filtering and antivirus capabilities
Palo Alto can improve the web application firewall (WAF) feature at layer 7. Currently, I don't think it's available. If they can improve that, it would be better. We wouldn't need to purchase a separate WAF solution because they already have advanced URL filtering. But I don't think that advanced URL filtering has the same features as a dedicated WAF, like F5 or other solutions. That is an area for improvement. If they can improve the WAF feature, customers won't have to buy a separate WAF solution. They could do it with the same Palo Alto firewall, perhaps through a subscription-based model. So the web application firewall feature has to be improved.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The secure web gateway module and the application control module are valuable. HA operations are very easy."
"The ECC management and the GUI that offers single interface management are the most valuable features of Fortinet FortiGate."
"UTM/NGFW features and FortiCloud for logs and backups are awesome."
"The solution is highly scalable because they have devices that can handle a large amount of traffic."
"LinkGreat firewall capabilities"
"From the firewall perspective, the rules and policies are very sufficient and easy to use."
"The VPN is the most valuable feature."
"My clients appreciate it for its features. It is easy to install and manage, and it offers all-around protection, including web filtering, content filtering, IPS, and IDS."
"The solution is easy to manage."
"The best features of the Palo Alto Networks PA-Series firewall include Global protector VPN workings, and content filtering is easy to manage and operate."
"The most effective features for threat prevention in the PA-Series are its integration with Cortex and the use of machine learning AI for advanced threat detection."
"It is stable when you set up something and put it into production. Once it works, you don't have other tasks or actions to perform."
"It offers application-based policy enforcement. Palo Alto Networks firewalls help us recognize protocol anomalies, contrasting with other vendors that may require policies based on port numbers. With Palo Alto Networks, the port number isn't a constraint because their devices handle protocol traffic at Layer 7, allowing for accurate identification of protocol usage and port numbers. They can identify which protocol actually uses which port."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"When I compare the tool with other firewalls, it’s the most powerful. It's the most powerful security engine. All the traffic going to the Internet passes through it as the first layer of protection. Because of its good performance, we also use it for decryption."
"App-ID is a really good feature."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"Includes advanced tech protection."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Most of the features that Zscaler has to offer, we will deploy."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"The technical support from Zscaler was excellent."
 

Cons

"FortiGate can only retain logs for 24 hours or 7 days. I'm not sure if it holds them for a longer period, such as for a month. It will be useful for assessing our strategy and monitoring our environment without investing in FortiGate Analyzer. It would be beneficial if Fortinet could enhance the FortiGate by providing more statistical and monitoring views for a longer timeframe, rather than requiring access to FortiGate Analyzer."
"They could do more work on FortiAnalyzer in terms of the data and the information coming from it."
"I haven't had a single issue since using Fortinet."
"The price and deployment part of Fortinet FortiGate is good, but it can always be better."
"Improvements for Fortinet FortiGate could be made by making it easier to implement on networks and simpler to add users and accounts that utilize this solution. That's basically the only challenge that I see."
"It would be nice if backups could more easily migrate between different models."
"There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic. It does what it's supposed to do, but I practically face reconnection issues with the VPN."
"The solution could have licensing fees reduced in the future."
"I encountered a slight issue with the application portal, which was not functioning correctly."
"The UI definitely needs work. In my opinion, the UI could be simpler and more user-friendly for the average user."
"As we migrate fully into the cloud, additional features like capacity upgrading and improvements to hardware resources will be necessary, especially since our equipment consists of older-generation switches and routers."
"Compared to other vendors, the solution's community should be strong enough to solve the problems engineers face."
"The support provided by the solution is not that good."
"The web interface is slow."
"The solution’s pricing could be improved because it is an expensive solution."
"The solution's licensing price could be improved."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"There are several areas for improvement. Firstly, the GUI is outdated, with noticeable lags and delays, especially when generating reports for past transactions."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"If I can get rid of Jetscaler, I will use Twingate for sure."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"I don't have the visibility of a control dashboard or a network management system."
"Certain criteria need to be met if you want to scale this solution."
 

Pricing and Cost Advice

"It is not a very costly product if you compare it with other products. The return on investment is also good. If you compare the return of investment and money that you are spending on this product with Palo Alto, Cisco, Check Point, and other solutions, the investment is very less. We are happy with this solution. The optional licenses are there, and you can choose which one you want and which one to avoid."
"The price could be lower."
"The price of FortiGate is reasonable as I plan to buy new switches. The initial gadgets are already booted, and the pricing seems normal on the market. As for additional costs, I haven't subscribed to many extra features, so I'm only using what I need. Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us."
"Our licensing costs are on a yearly basis."
"The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features."
"Fortinet FortiGate is reasonably priced."
"The price is highly competitive when compared to other brands that offer similar functionality."
"Fortinet costs are 25% lower than the high-cost provider. There is an equipment cost and a recurring monthly cost for licenses and technical support."
"It is a very expensive solution."
"The cost varies depending on the device model, with entry-level firewalls priced around $1,300 to $1,500, while higher-end models can reach prices of several hundred thousand dollars."
"The solution's pricing is high compared to that of Cisco and Fortinet."
"The prices are pretty high, definitely on the upper end."
"While other firewalls may come with a higher cost, when you consider the cost in relation to the services and features that Palo Alto offers, it is clear that Palo Alto is delivering excellent value."
"Compared to other vendors, Palo Alto Networks PA-Series is expensive."
"The product is expensive."
"The tool's pricing was reasonable when we bought the product. We pay around 60,000 dollars per year."
"There are different subscription models available."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"It is expensive for small businesses."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
12%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
14%
Manufacturing Company
12%
Comms Service Provider
8%
University
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Palo Alto Networks PA-Series?
The reporting feature and application ID functionality within Palo Alto Networks PA-Series are incredibly valuable to...
What needs improvement with Palo Alto Networks PA-Series?
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Palo Alto Networks PA-Series vs. Zscaler Cloud Firewall and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.