We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Secure, user-friendly, stable, and scalable network security solution. Installation is straightforward."
"The security features that they have are quite good. On top of that, their licensing model is quite nice where they don't charge you anything for the SD-WAN functionality for the firewall."
"FortiGate is on the cheaper end, and it offers good value."
"Their interface is very easy to use, it is without bugs."
"Fortinet FortiGate is a stable solution."
"The solution is easy to configure and maintain remotely."
"It's very good and very stable for businesses. It works very well."
"The interface is very good."
"It's very important that Palo Alto NG Firewalls embed machine learning into the core of the firewall to provide inline, real-time attack prevention. That increases our security posture... The firewall is able to capture it and flag it and it is easy to mitigate as soon as we see something like that happening, to secure the environment more, in real time."
"Palo Alto Networks NG Firewalls provide a unified platform that natively integrates all security capabilities."
"It is critical that Palo Alto Networks NG Firewalls embeds machine learning in the core of the firewall to provide inline, real-time attack prevention. In my environments, we have an integration with a third-party vendor. As soon as there is new information about new threats and the destination that they are trying to reach on any of our network devices, that traffic will be stopped."
"Prisma Access is the most valuable feature of Palo Alto Networks NG Firewalls."
"Palo Alto Networks NG Firewalls saves us time."
"It has a solid network security with some robust tools. We can block unexpected attacks, especially zero-day attacks. Since they use the Pan-OS engine, they can collect attacks from all over the world and analyze them. They can then protect against zero-day attacks and unexpected attacks."
"Their Prisma log collection is pretty great. Our product collects the logs, and it definitely makes the configuration of log collection easier."
"The solution's most valuable feature is the robust firewall, which we can also use as a UTM device."
"SSL inspection is a valuable feature."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The initial setup is very straightforward."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The solution is scalable and stable."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate."
"Performance and technical support are the main issues with this solution."
"I would like reporting to be improved and should offer a lot more tools to monitor the products."
"Fortinet FortiGate could improve if it had a cloud-managed solution."
"The support team for Fortinet FortiGate needs to be more customer friendly."
"It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required."
"For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial."
"Surfacing actionable intelligence right away could be better. You have to dig far to get some of the information. If the solution could surface the two or three things out of the 10,000 a day that we really need to deal with, it would be helpful."
"The bugs can be improved."
"In my opinion, the training provided is satisfactory, but there is certainly room for improvement. It would be great to have more comprehensive training at a lower cost, or even for free."
"The support could be improved. Palo Alto does not have a support team located in Bangladesh, and their support team operates from another location. Therefore, when we raise a ticket, it takes some time for them to respond, which can be problematic for us."
"The first level of support will usually do nothing for you. If you're an IT company, you're not looking for level one support. You need to escalate. Other vendors have a direct support line for enterprise clients, but not Palo Alto."
"It's too expensive."
"I would like them to improve their GUI interface, making it more user-friendly."
"We use ACC which is a tool for verifying the activity or traffic within your network. Currently, in ACC, the time of the samples that they offer is about five minutes. When you try to go down to a shorter duration, you can't. You only have five minutes. They can provide samples for shorter durations, such as one minute."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"I would like to see more training and video documentation."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"The OS capabilities and WSL support could be improved."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
Fortinet FortiGate is an innovative line of firewalls that aim to protect organizations from all types of web-based network threats. They come in a wide variety of product types. Fortinet FortiGate’s solutions are available in a large range of sizes and form factors and are key components of the Fortinet Security Fabric, which enables immediate, intelligent defense against known and new threats throughout the entire network.
Fortinet FortiGate provides users with next-generation firewall solutions that provide proven protection with unmatched performance across the network, from internal segments to data centers to cloud environments. You can protect every part of your network without exception. Additionally, your protections can be managed from a single central location. This ensures that the task of protecting your network is infinitely easier to accomplish.
Benefits of Fortinet FortiGate
Some of the benefits of using Fortinet FortiGate include:
Reviews from Real Users
Fortinet FortiGate’s firewall solutions are cutting edge. They stand out from competitors for a number of reasons. Two major ones are the robustness and power of their firewalls. Fortinet FortiGate’s firewall provides users with many valuable features that allow them to maximize what they can do with the solution. These firewalls enable users to use a single piece of software to accomplish tasks that often require the use of multiple pieces of software.
PeerSpot user Eric S., a Solutions Engineer and Consultant at a tech-services company, notes the robustness of this solution when he writes, "One of the nice things about FortiGate is that it can be deployed on the cloud or on-premises. You can actually do both. That's the biggest reason why I stick with this solution as opposed to something like Cisco Meraki. Another nice thing is that I can log directly into a FortiGate or get to it through their FortiCloud access products. They're pretty reliable and consistent. One of the reasons why I started using the product was their single pane of management. I can deploy their line of firewalls in conjunction with their switching and access points, and I can manage the entire network from one interface.”
PeerSpot user Jim M., a network admin at Penobscot Valley Hospital, notes the power of Fortinet FortiGate’s security software when he writes, "It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall.”
Palo Alto Networks NG Firewalls are next-generation firewalls used for security to protect networks from threats and attacks. It is used for perimeter security, data center protection, and managing secure access to environments. Users highlight the NGFW's effectiveness in providing comprehensive security without impacting network performance. Users appreciate its ease of use, particularly in setup and ongoing management, making it a favored choice for businesses looking to secure their cloud environments.
The firewall provides application control, malware protection, scalability, stability, user-friendly interface, threat hunt capabilities, application visibility and awareness, URL filtering, traffic monitoring, machine learning for attack prevention, a unified platform for all security capabilities, DNS security, VPN, and embedded machine learning. Palo Alto Networks NG Firewalls is easy to manage, reliable, and balances security and network performance well. It also provides complete visibility through logs and alerting.
Palo Alto Networks NG Firewalls Features
Palo Alto Networks NG Firewalls has many valuable key features. Some of the most useful ones include:
Palo Alto Networks NG Firewalls Benefits
There are several benefits to implementing Palo Alto Networks NG Firewalls. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Palo Alto Networks NG Firewalls users.
A Solutions Architect at a communications service provider says, “The product stability and level of security are second to none in the industry. We value the security of our client's infrastructure so these features are valuable to us. An example of a very valuable feature behind Palo Alto is the application-aware identifiers that help the firewall know what its users are trying to do. It can block specific activities instead of just blocking categories. For example, you can block an application, or all unknown applications.”
PeerSpot user Gerry H., CyberSecurity Network Engineer at a university, mentions that the solution has a “Nice user interface, good support, is stable, and has extensive logging capabilities.” He also adds, “Wildfire has been a very good feature. This solution provides a unified platform that natively integrates all security capabilities, which is 100% important to us. This is a great feature.”
Eric S., Network Analyst at a recreational facilities/services company, states, "With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 76 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 32 reviews. Palo Alto Networks NG Firewalls is rated 8.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "Provides zero trust implementation, more visibility, and eliminated security holes". On the other hand, the top reviewer of Zscaler Internet Access writes "Configuring policies is user-friendly but challenges with stability". Palo Alto Networks NG Firewalls is most compared with Azure Firewall, Check Point NGFW, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Forcepoint Secure Web Gateway and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.
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