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Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Visual Builder Cloud...
Ranking in Rapid Application Development Software
19th
Ranking in Low-Code Development Platforms
16th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
No-Code Development Platforms (4th), Business Orchestration and Automation Technologies (14th)
 

Mindshare comparison

As of January 2026, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.3%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
ServiceNow Now Platform1.9%
Oracle Visual Builder Cloud Service1.3%
Other96.8%
Rapid Application Development Software
 

Featured Reviews

Sherif Bashar - PeerSpot reviewer
Head of Digital Solutions at Wind Integrated Solutions
Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day
There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.
Mayur Patil - PeerSpot reviewer
Assistant Manager at Wipro Limited
Has supported day-to-day operations through reporting, ticketing, and automation features
I am still using ServiceNow Now Platform. I have worked with Qualys in one of my customers, but not much. I wanted to know whether there is any module of Rubrik in ServiceNow Now Platform. I am an end user and do not work with the solution provided for ServiceNow Now Platform separately. I work with ServiceNow Now Platform. I have not worked with app development capabilities. Regarding the integration capability of ServiceNow Now Platform, I can say it is compatible with most of the technologies for my connectivity with other systems. I cannot comment on analytics insights, as I have not worked on it, so I cannot say it improved my service efficiency. I do not remember if I have worked with something different for the same purpose. My overall rating for this review is eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is easy."
"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."
"The tool is very easy to use."
"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."
"The most valuable feature was the visual drag and drop on the components."
"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."
"It is a stable solution...It is a scalable solution."
"ServiceNow Now Platform is very powerful in terms of data management."
"The ServiceNow Now Platform is powerful because it allows for seamless integration and sharing of common features. I can access various features from a single point, enhancing efficiency and usability. Its capability to integrate different user features while maintaining full integration is a significant strength of the platform."
"What I appreciate best about ServiceNow Now Platform is that they are self-sufficient, they have a good ecosystem built around it, and they integrate with a lot of standard partners, which is a great thing to talk about."
"The simplicity is great."
"The solution is in Gartner's Magic Quadrant."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"The integration with other tools is pretty good."
 

Cons

"The tool has minor bugs."
"There are some bugs in VBCS."
"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."
"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."
"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."
"The feature called "action chains" could use a bit of enhancement."
"The solution’s AI and NLP features could be improved."
"ServiceNow Now Platform's automation process needs improvement."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"The UI is not intuitive."
"They should reduce the solution's cost and make it more affordable for buyers."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
"The initial setup requires a lot of customization based on the individual company's processes."
 

Pricing and Cost Advice

"Oracle Visual Builder Cloud Service is much too expensive."
"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"The price of the product falls on the higher side of the spectrum."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"The solution is expensive."
"The product is very expensive."
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Top Industries

By visitors reading reviews
Healthcare Company
10%
Computer Software Company
8%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
14%
Government
10%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?
I actually don't have much experience with pricing, so I can't comment on it right now.
What is your primary use case for Oracle Visual Builder Cloud Service?
There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...
 

Overview

 

Sample Customers

Transcom Worldwide, Latham Pool Products
experian, beachbody, health partners
Find out what your peers are saying about Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.