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Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Visual Builder Cloud...
Ranking in Rapid Application Development Software
19th
Ranking in Low-Code Development Platforms
15th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.1%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
ServiceNow Now Platform1.9%
Oracle Visual Builder Cloud Service1.1%
Other97.0%
Rapid Application Development Software
 

Featured Reviews

Sherif Bashar - PeerSpot reviewer
Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day
There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."
"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."
"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."
"The initial setup is easy."
"The tool is very easy to use."
"The most valuable feature was the visual drag and drop on the components."
"The solution has more products than being an ITSM tool. Big customers such as those from Telcom tend to like it. Some of our customers use AI-based chatbots."
"The tool is generally easy to use, making it a very user-friendly product."
"The integration with other tools is pretty good."
"It can integrate anywhere, and you can make any kind of workflow."
"It is a stable solution...It is a scalable solution."
"The ServiceNow Now Platform is powerful because it allows for seamless integration and sharing of common features. I can access various features from a single point, enhancing efficiency and usability. Its capability to integrate different user features while maintaining full integration is a significant strength of the platform."
"Scalability-wise, it is a very good solution."
"It is a scalable and a stable platform."
 

Cons

"There are some bugs in VBCS."
"The feature called "action chains" could use a bit of enhancement."
"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."
"The tool has minor bugs."
"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."
"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
"If AI were better integrated into ServiceNow, it would lower the RPA costs and make the platform more accessible."
"The solution is very expensive."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The analytics should be more readily available on the base product."
"The tool has a lot of limitations."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"ServiceNow Now Platform's technical support needs to improve."
 

Pricing and Cost Advice

"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."
"Oracle Visual Builder Cloud Service is much too expensive."
"It is expensive only."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"People seem to be buying the tool a lot. I think its licensing is okay."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"There are extra expenses for maintaining the product apart from the licenses."
"The solution is expensive, and I rate it a ten for pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Healthcare Company
8%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
15%
Government
10%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?
I actually don't have much experience with pricing, so I can't comment on it right now.
What is your primary use case for Oracle Visual Builder Cloud Service?
There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...
 

Overview

 

Sample Customers

Transcom Worldwide, Latham Pool Products
experian, beachbody, health partners
Find out what your peers are saying about Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.