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Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Visual Builder Cloud...
Ranking in Rapid Application Development Software
19th
Ranking in Low-Code Development Platforms
16th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
13th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of August 2025, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.0%, down from 1.0% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Sherif Bashar - PeerSpot reviewer
Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day
There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."
"The initial setup is easy."
"The most valuable feature was the visual drag and drop on the components."
"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."
"The tool is very easy to use."
"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."
"The solution is a seamless tool that can integrate with all applications."
"It can integrate anywhere, and you can make any kind of workflow."
"The tool is generally easy to use, making it a very user-friendly product."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"The product's most advantageous feature is platform innovation."
"ServiceNow provides immense options for customization and scalability, allowing users to build and modify the platform according to their needs."
"In ServiceNow, the best features are the reports. We have more options there."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
 

Cons

"There are some bugs in VBCS."
"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."
"The tool has minor bugs."
"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."
"The feature called "action chains" could use a bit of enhancement."
"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."
"The licensing for this solution, with respect to the user, needs to be improved."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
"The solution is very expensive."
"The cost has room for improvement. It is currently expensive."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The pricing model is complex and needs to be both lowered and simplified."
"The tool has a lot of limitations."
"ServiceNow Now Platform's automation process needs improvement."
 

Pricing and Cost Advice

"Oracle Visual Builder Cloud Service is much too expensive."
"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"The pricing of this solution is done annually and it is very expensive."
"The solution is expensive."
"There are extra expenses for maintaining the product apart from the licenses."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"The solution is expensive, and I rate it a ten for pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Healthcare Company
8%
Manufacturing Company
7%
Insurance Company
7%
Financial Services Firm
16%
Government
9%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?
I actually don't have much experience with pricing, so I can't comment on it right now.
What is your primary use case for Oracle Visual Builder Cloud Service?
There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Overview

 

Sample Customers

Transcom Worldwide, Latham Pool Products
experian, beachbody, health partners
Find out what your peers are saying about Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.