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Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Visual Builder Cloud...
Ranking in Rapid Application Development Software
24th
Ranking in Low-Code Development Platforms
23rd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
50
Ranking in other categories
No-Code Development Platforms (3rd), Business Orchestration and Automation Technologies (23rd)
 

Mindshare comparison

As of June 2026, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.6%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
ServiceNow Now Platform2.2%
Oracle Visual Builder Cloud Service1.6%
Other96.2%
Rapid Application Development Software
 

Featured Reviews

Sherif Bashar - PeerSpot reviewer
Head Of Digital Solutions at Aptec Ingrammicro
Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day
There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.
Vishal Savajiani - PeerSpot reviewer
Senior Analyst at DXC Technology
Low-code workflows have transformed how we automate processes and build enterprise apps
First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."
"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."
"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."
"You can avoid costly React developers that are required for building advanced UI."
"The most valuable feature was the visual drag and drop on the components."
"The tool is very easy to use."
"The initial setup is easy."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"The simplicity is great."
"ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"It is a very stable solution."
"We have seen a big improvement in the experience that we want to create for our end users."
"ServiceNow Now Platform has one thing that no other tool offers, which is the dataset, specifically the management of the dataset."
 

Cons

"The feature called "action chains" could use a bit of enhancement."
"The tool has minor bugs."
"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."
"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."
"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."
"There are some bugs in VBCS."
"If you're doing some, for example, extremely responsive applications for the web, it's not as good."
"My honest opinion is: do not use this solution — there are plenty of free options out there that will do the trick."
"The basic reporting system is rather static."
"Bug and defect management are not available in ServiceNow."
"In the next release of this solution, we would like to see mobile capability."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
"The UI is very bad and needs to be updated."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"The platform is quite complicated, because of the basics of the software."
"The product should be integrated with Power BI."
 

Pricing and Cost Advice

"Oracle Visual Builder Cloud Service is much too expensive."
"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"There are extra expenses for maintaining the product apart from the licenses."
"It is expensive only."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"The product is very expensive."
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Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
8%
Healthcare Company
7%
Educational Organization
7%
Financial Services Firm
14%
Construction Company
13%
Government
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?
I actually don't have much experience with pricing, so I can't comment on it right now.
What is your primary use case for Oracle Visual Builder Cloud Service?
There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.
What advice do you have for others considering Oracle Visual Builder Cloud Service?
VBCS is very flexible. If there is a custom solution or requirement that requires doing something out of the box with Oracle Fusion, you can easily achieve it using VBCS. I'd rate the solution eigh...
What is your experience regarding pricing and costs for ServiceNow Now Platform?
I do not know the setup cost details. I am not at that level where I make decisions on the cost.
What needs improvement with ServiceNow Now Platform?
There are many areas where ServiceNow leverages AI or machine learning to enhance the features, and they are already doing it. In every area, there is a scope for learning and improvement. ServiceN...
What is your primary use case for ServiceNow Now Platform?
ServiceNow Now Platform has many use cases available. It allows significant customization and integration capabilities with many internal features that we use. Basically, we can digitize, automate,...
 

Overview

 

Sample Customers

Transcom Worldwide, Latham Pool Products
experian, beachbody, health partners
Find out what your peers are saying about Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.