No more typing reviews! Try our Samantha, our new voice AI agent.

Oracle CX Sales vs Salesforce Industries comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle CX Sales
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
CRM (8th), Opportunity Management (7th), Sales Force Automation (4th)
Salesforce Industries
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Product Configuration and Quoting (9th)
 

Mindshare comparison

While both are Sales Applications solutions, they serve different purposes. Oracle CX Sales is designed for CRM and holds a mindshare of 1.2%, up 0.9% compared to last year.
Salesforce Industries, on the other hand, focuses on Product Configuration and Quoting, holds 3.7% mindshare, down 7.4% since last year.
CRM Mindshare Distribution
ProductMindshare (%)
Oracle CX Sales1.2%
Microsoft Dynamics CRM3.2%
Salesforce Sales Cloud2.8%
Other92.8%
CRM
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Salesforce Industries3.7%
SAP Variant Configuration and Pricing7.5%
Oracle CPQ Cloud7.2%
Other81.6%
Product Configuration and Quoting
 

Featured Reviews

SF
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
Integrated customer data has improved visibility and supports data driven sales decisions
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run and maintain data consistency. Data migration issues arise when customer data comes from multiple systems, leading to duplicates, incomplete, or inconsistent records that need to be cleaned. Additionally, the integration complexity of connecting with ERP, marketing, and other enterprise applications requires ensuring real-time synchronization, addressing varying business needs, and reaching agreement during workshops can take time. Change management is also challenging, as users often resist change and require additional communication and training to stabilize processes. If I could change one thing about Oracle CX Sales to make my workflow easier, it would be to simplify some of the configuration and customization projects. While Oracle CX Sales is very powerful, certain customizations and integrations can require advanced expertise, increasing implementation times and complexity. I would also simplify the user interface to enhance the experience for occasional users, as new users sometimes need additional training.
Use Salesforce Industries?
Leave a review
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
12%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
13%
Healthcare Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
No data available
 

Questions from the Community

What needs improvement with Oracle CX Sales?
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run...
What is your primary use case for Oracle CX Sales?
My main use case for Oracle CX Sales is that we use it but not on a daily basis. When we do use Oracle CX Sales, it is for the CRM customer engagement application from Oracle that helps organizatio...
What advice do you have for others considering Oracle CX Sales?
For someone considering Oracle CX Sales who has a workflow similar to mine, I would advise focusing on strong lead and opportunity management, the Customer 360 view, AI-driven forecasting and insig...
Which would you choose - Vlocity or Salesforce CPQ?
What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve ...
 

Also Known As

Oracle Sales Cloud
No data available
 

Overview

 

Sample Customers

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
Find out what your peers are saying about Zoho, Microsoft, Salesforce and others in CRM. Updated: October 2026.
920,769 professionals have used our research since 2012.