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OneTouch AT Network Assistant vs OptiView XG [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneTouch AT Network Assistant
Average Rating
9.0
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (15th)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

JamesStout - PeerSpot reviewer
IT Director at JVS Consulting
It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets
OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, it's easy to use, it always gives me accurate information, it's never crashed or had issues, and the way it's designed lets you pull the module off and put a different type of module on to do other stuff."
"Fluke’s not cheap, but you get what you pay for."
"The training features are very valuable for me."
"OneTouch is easy to set up; you just plug it in, enter your details, and off you go, and it only takes a few minutes as long as you've got Link-Live access or network access."
"Fluke makes a good product that is rather unique in the marketplace, in my opinion."
"The pre-site survey and the AirMagnet site survey help my company in pre-sales and post-sales."
"We were able to find out that there was actually double acknowledgments coming from one of the devices, and we were able to share that with the coders and ultimately get it fixed."
"The packet capture feature is valuable when there's a troubleshooting issue, and since this is a data center, there are thousands of servers and users."
"Technical support was awesome; they were quick to respond, very knowledgeable, and kept us up to date on the status."
"If we are in the field and we have OptiView, it is our first line of defense."
"It has helped with troubleshooting and has simplified the way the organization functions."
"Gives us the ability to see our network."
"It's worth a shot. Give it a try. Definitely a product worth considering."
 

Cons

"There is no scalability for OneTouch. If you want to do other things with it, you can't."
"With my Fluke OneTouch, I did encounter stability issues."
"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."
"The RJ45 jack on top of the Linkrunner has not been able to handle the constant usage at my last location and current employer."
"I think they're a little steep on the pricing side, but you take what you get."
"The dashboard is one area with room for improvement."
"Hardware is unreliable. It's already crashed on me several times."
"The price could come down quite a bit."
"We use the tablet version, and I'd like it to have a longer battery."
"I think that the discovery of a network can be improved if the OptiView would recognize more kinds of devices independent of the manufacturer."
"With the cost it's hard to justify having more than one in our school."
"It can’t scale to even one user because it crashes when you're using the AirMagnet survey tool, or even running reports."
"I had some problems generating reports."
"We found that when we used the wireless section of the AirMagnet, we used to have a laptop dedicated to AirMagnet and it actually ran smoother on the laptop."
 

Pricing and Cost Advice

Information not available
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
19%
Construction Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Overview

 

Sample Customers

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering,  Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
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