OpenText Solutions Business Manager vs Workato comparison

OpenText and Workato are both solutions in the Business Orchestration and Automation Technologies category. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 100% of Workato users who would recommend it.

OpenText Solutions Business...

Read 4 OpenText Solutions Business Manager reviews

356 Views
71 Comparison Views

75% willing to recommend

Workato

Read 28 Workato reviews

3,384 Views
1,929 Comparison Views

100% willing to recommend

OpenText Solutions Business...

Workato

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between OpenText Solutions Business Manager and Workato based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed OpenText Solutions Business Manager vs. Workato Report (Updated: February 2026).

Buyer's Guide

OpenText Solutions Business Manager vs. Workato

February 2026

Download the complete report

Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Solutions Business...

Average Rating

8.0

Number of Reviews

Ranking in other categories

Software Configuration Management (10th), Business Orchestration and Automation Technologies (38th)

Workato

Average Rating

8.2

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Integration Platform as a Service (iPaaS) (5th)

Featured Reviews

it_user713322

Works at a tech company with 51-200 employees

We've used it for traditional help desk and defect tracking endeavors

It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…

Read full review

AshishPatil1

Technical Consultant at IST Technology

Data processing efficiency increases with workflow automation but could improve on handling high volume data

The most valuable feature of Workato is that billing is based on task actions; whatever actions we take on the Workato platform will determine the task consumption and billing for each workflow. More optimized workflows lead to less billing for clients. Furthermore, they have introduced a Copilot feature for automation, helping build recipes and code with simple prompts. Additionally, they are developing AI solutions for clients. These are some top features, along with various others implemented per client specifications, such as CICD implementation and runtime connection changes. The benefits of using Workato for our customers include automating business workflows and data integration. By addressing their manual efforts, which are time-consuming and prone to errors, Workato helps clients reduce costs while increasing productivity. We implement solutions that enable seamless data integration between different systems, minimizing time-consuming manual processes. A positive impact we see is cost reduction, as manual efforts are significantly lowered. For example, in production support teams, manual processes are streamlined through CICD implementation, allowing for a seamless integration of different environments with minimal errors and faster deployment.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."

"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."

"Estimates from all teams are visible in one general ticket (PFC)."

"Allows us to automate work flows to provision IS services."

"The features of Workato are very user-friendly."

"Workato allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform."

"Workato has positively impacted my organization by improving processes overall, as it has saved time because it was easy to connect through the UI without needing technical, detailed coding experience."

"I absolutely think it is worth the money to have Workato as a tool."

"It's easy to understand, makes flows and is efficient."

"Workato reduces total development time as it generates code seamlessly and integrates with SQL databases or APIs through configuration."

"With Workato, as soon as an invoice is put in our vendor management system, we sync it within two to three minutes, providing a real-time experience."

"Allowed us to work around a product limitation in our CRM to send emails from our Marketing Automation platform."

More Workato pros

Cons

"User interface and links between tickets. For me, Jira is the ideal tool."

"Response time could improve."

"Reporting is generally very good, but people always want more."

"Integrating on-prem applications is challenging, even though they have an on-prem agent."

"One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment."

"It is tedious to make a tailor-fit function."

"My experience with pricing, setup cost, and licensing was a bit challenging in the past because the client I was working for did not have an unlimited license to use unlimited tasks and could not create many different processes and flows in Workato."

"There are some issues with sending and receiving HTTP requests."

"The Electronic Data Interchange (EDI) capabilities could be improved."

"Workato could be improved by adding a proper debugging feature. Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods."

"There are areas of Workato that have room for improvement, and they continue to develop their AI capabilities."

More Workato cons

Pricing and Cost Advice

Information not available

"Workato is an expensive solution."

"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."

See which vendors are best for you

Use our free recommendation engine to learn which Business Orchestration and Automation Technologies solutions are best for your needs.

See recommendations

885,311 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with Workato?

In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...

See all answers

What is your primary use case for Workato?

The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...

See all answers

What advice do you have for others considering Workato?

I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...

See all answers

Comparisons

IBM Rational ClearCase vs OpenText Solutions Business Manager

Compared 33% of the time

IBM Rational ClearQuest vs OpenText Solutions Business Manager

Compared 31% of the time

IBM Engineering Workflow Management vs OpenText Solutions Business Manager

Compared 22% of the time

Endevor vs OpenText Solutions Business Manager

Compared 14% of the time

More OpenText Solutions Business Manager Competitors

Boomi iPaaS vs Workato

Compared 9% of the time

Microsoft Azure Logic Apps vs Workato

Compared 7% of the time

UnifyApps vs Workato

Compared 6% of the time

MuleSoft Anypoint Platform vs Workato

Compared 5% of the time

StackOne vs Workato

Compared 5% of the time

More Workato Competitors

Product Reports

Buyer's Guide

Software Configuration Management

March 2026

OpenText Solutions Business Manager report

Download OpenText Solutions Business Manager product report

Buyer's Guide

Workato

March 2026

Download Workato product report

Also Known As

Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack

No data available

Overview

OpenText Solutions Business Manager is enterprise-scale business process automation software. It helps IT quickly create, adapt, deploy, and govern process-based apps and workflows for humans and systems across the organization.

OpenText

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Start your 30-day free trial here.

Workato

Sample Customers

eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

Buyer's Guide

OpenText Solutions Business Manager vs. Workato

February 2026

Free Report: OpenText Solutions Business Manager vs. Workato

Find out what your peers are saying about OpenText Solutions Business Manager vs. Workato and other solutions. Updated: February 2026.

DOWNLOAD NOW

885,311 professionals have used our research since 2012.

See our OpenText Solutions Business Manager vs. Workato report.

See our list of best Business Orchestration and Automation Technologies vendors.

We monitor all Business Orchestration and Automation Technologies reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.