OpenText Robotic Process Automation vs Tungsten RPA comparison

Why PeerSpot?

OpenText and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. OpenText is ranked #44, while Tungsten Automation is ranked #8 with an average rating of 9.0. OpenText holds a 0.9% mindshare in RPA, compared to Tungsten Automation’s 1.9% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

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Executive Summary

We performed a comparison between OpenText Robotic Process Automation and Tungsten RPA based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Fortra and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: November 2026).

Buyer's Guide

Robotic Process Automation (RPA)

November 2026

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Helped 921,749 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.9%, up from 0.6% compared to the previous year. The mindshare of Tungsten RPA is 1.9%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	4.9%
Tungsten RPA	1.9%
OpenText Robotic Process Automation	0.9%
Other	92.3%

Robotic Process Automation (RPA)

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recorder feature for front end automation and email packages is the most valuable feature as it has more features and it makes the email server related tasks easier and more independent on the email client."

"We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today."

"We are saving almost four FTEs, and it is far better in terms of savings."

"AA helped us to reduce the processing time of requests almost instantly."

"This most valuable features of this solution are the drag-and-drop interface, and it is easy to code."

"From an organizational perspective, it has improved how we work and determine, "Is there a better way to do things?" and, "How can we challenge the status quo?" This builds a continuous improvement mindset throughout our organization."

"I have seen improvements across the board since using Automation Anywhere, and I can definitively say that it has saved us time, reduced errors, and improved team efficiency."

"Being the end user, we didn't really have to get into a learning curve as such since our vendor partners were able to map everything for us as per our requirements. There was not much training that we had to do."

More Automation Anywhere pros

"It lets us automate almost anything, even with the legacy tools."

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

"The product saves time and resources."

"The most valuable features are workflow and process automation."

"The end user only has to click once to preserve the entire email conversation."

"It is a stable product."

"The most valuable feature is the robotic process."

"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."

"The solution is excellent for consulting websites, helping us send information, download the solution, and allow clients to upload files, with very fast and easy configuration, good pricing, and a very stable and scalable product supported by helpful technical support."

"The solution is scalable."

More Tungsten RPA pros

Cons

"The price is a little high and could be reduced."

"The time taken to execute a Bot through A2019 can be reduced."

"The IQ Bots have a lot of room for improvement in terms of accuracy level. We need to improvise a lot. I'm facing another big challenge with one of the use cases. We raised a ticket and did multiple follow-ups with support, but the accuracy still isn't up to the mark."

"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."

"The OCR component should allow integration with 3rd party OCR. This way we can use the best of breed solution along with AA or allow better control over OCR packages to be customized."

"Product support for our customers needs improvement. They should increase the support personnel."

"Several competing products now offer superior functionality compared to Automation Anywhere's current capabilities."

"The IQ Bot is pretty immature, in regards to AI and machine learning. I would like them to add additional logic."

More Automation Anywhere cons

"It currently supports only on-premises deployments. They can include support for cloud deployments."

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

"The scalability has room for improvement."

"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."

"I would like to see them further enhance the OCR, specifically in the multi-language support."

"The product has some constraints and performance issues."

"The interface could be better from a usability standpoint."

"RPA technology is constantly changing, and sometimes Kofax lags behind."

"The process discovery could be a bit better."

"The product needs more AI capabilities."

More Tungsten RPA cons

Pricing and Cost Advice

"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."

"Time-wise: We have saved hundreds of thousands of hours."

"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."

"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."

"The cost is affordable, which makes an easy barrier to entry for the RPA market."

"Its price is competitive with all other products in the market."

"On average, a bot runner in Automation Anywhere can cost $5,000, while in Microsoft Power Automate, you can get most of the same functionality for $100."

"Our annual licensing costs are about $500,000."

More Automation Anywhere pricing and cost advice

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."

"Price is not a problem, because they are a competitor and we have a special rate."

"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."

"I give the price of the solution a six out of ten."

"Kofax RPA's licensing costs are yearly and expensive."

"The solution’s license is not expensive."

"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

More Tungsten RPA pricing and cost advice

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Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Construction Company

13%

Comms Service Provider

13%

Government

10%

Performing Arts

Construction Company

12%

Financial Services Firm

11%

Outsourcing Company

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	163
Midsize Enterprise	86
Large Enterprise	566

No data available

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	18

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Earn 20 points

What is your experience regarding pricing and costs for Kofax RPA?

I am not a user of Tungsten RPA; I sell this product for our company.

See all answers

What needs improvement with Kofax RPA?

The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any ...

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What is your primary use case for Kofax RPA?

Tungsten RPA reduces manual work, especially in financial services and HR solutions.

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

HyperScience vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs OpenText Robotic Process Automation

Compared 17% of the time

Blue Prism vs OpenText Robotic Process Automation

Compared 16% of the time

epiplex Automation Studio vs OpenText Robotic Process Automation

Compared 6% of the time

Jacada Intelligent Agent Engagement vs OpenText Robotic Process Automation

Compared 6% of the time

Nintex RPA vs OpenText Robotic Process Automation

Compared 3% of the time

More OpenText Robotic Process Automation Competitors

UiPath Platform vs Tungsten RPA

Compared 11% of the time

ibi Open Data Hub for Mainframe vs Tungsten RPA

Compared 6% of the time

Blue Prism vs Tungsten RPA

Compared 4% of the time

ABBYY Vantage vs Tungsten RPA

Compared 4% of the time

Datamatics TruBot vs Tungsten RPA

Compared 3% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

Robotic Process Automation (RPA)

November 2026

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Buyer's Guide

Tungsten RPA

October 2026

Download Tungsten RPA product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Micro Focus Robotic Process Automation, Micro Focus RPA

Kofax RPA, Kofax Kapow, Kapow

Interactive Demo

Automation Anywhere

Demo not available

OpenText

Demo not available

Tungsten Automation

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

OpenText Robotic Process Automation offers a streamlined solution for automating repetitive tasks, enhancing efficiency across enterprises. It simplifies workflow automation, freeing resources for more strategic objectives while ensuring high accuracy and compliance.

OpenText Robotic Process Automation is designed to optimize business processes through intelligent automation. Leveraging cutting-edge technology, it provides organizations with the capability to automate routine tasks efficiently, reducing manual effort and minimizing errors. It stands out for its ability to seamlessly integrate with existing systems, offering a scalable and robust platform for enterprise-wide automation. Users find it particularly useful in streamlining operations and boosting productivity, enabling teams to focus on high-value activities. Its simple deployment and customization capabilities further enhance its appeal.

What are the key features of OpenText Robotic Process Automation?

Seamless Integration: Easily integrates with existing systems to enhance workflow efficiency.
Scalability: Adaptable to changing business demands, suitable for enterprises of all sizes.
High Accuracy: Minimizes errors in automated processes, maintaining compliance and data integrity.
Customizable Automation: Offers tailored automation workflows to meet specific business needs.

What benefits and ROI indicators should firms watch for in reviews?

Increased Efficiency: Streamlines operations leading to significant time savings.
Cost Reduction: Lowers operational costs by reducing manual labor needs.
Enhanced Productivity: Frees up valuable resources for strategic initiatives.
Improved Compliance: Ensures consistent adherence to compliance standards.

OpenText Robotic Process Automation sees extensive implementation across industries such as finance and healthcare, where accuracy and compliance are critical. By automating transactions and claims processing, it reduces transaction times and lessens error rates, proving valuable in environments requiring precision and speed.

OpenText

Tungsten RPA offers a sophisticated automation platform designed for seamless integration with enterprise systems. It's known for its robust functionalities in document processing, web automation, and delivering efficient business workflows.

Designed to streamline complex operations, Tungsten RPA supports integrations with major platforms like SAP and ERP tools, known for enhancing business efficiency. It provides powerful OCR capabilities and is characterized by a low-code environment, which simplifies automation tasks. Despite its strengths, there's a need for improvements in community support, documentation, and emerging AI functionalities. Expanding its desktop automation, scalability, and system connections, especially with Microsoft and Citrix, is imperative for broader adoption.

What are the key features of Tungsten RPA?

Third-Party Integrations: Seamlessly connects with systems like SAP and ERP for streamlined operations.
Low-Code Platform: Simplifies automation with easy-to-use programming and deployment options.
OCR Capabilities: Processes low-DPI documents effectively for accurate data extraction.
Web Automation: Streamlines repetitive web-based tasks and browser interactions.
Modular Structure: Facilitates efficient management of business processes and workflows.

Why consider Tungsten RPA for automation?

Comprehensive Automation: Reduces manual workload with reliable execution of repetitive tasks.
Enhanced Efficiency: Increases productivity by automating intricate processes.
Robust Error Handling: Minimizes disruptions with efficient error management strategies.
Flexibility: Adapts to specific business requirements with customizable components.
Low Development Time: Speeds up project timelines due to its low-code nature.

Tungsten RPA is employed across sectors like finance, healthcare, aviation, and logistics for automating crucial business functions. It aids in automating repetitive tasks, data extraction, and process automation in ERP and SharePoint systems. Businesses leverage its capabilities for website automation, handling employee data, and streamlining operations in finance and HR. It enhances customer service operations, document processing, and market data collection, effectively reducing manual workload and boosting operational efficiency.

Tungsten Automation

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

Robotic Process Automation (RPA)

November 2026

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Find out what your peers are saying about UiPath, Automation Anywhere, Fortra and others in Robotic Process Automation (RPA). Updated: November 2026.

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