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OpenText Robotic Process Automation vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Robotic Process Au...
Ranking in Robotic Process Automation (RPA)
44th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of OpenText Robotic Process Automation is 0.7%, up from 0.3% compared to the previous year. The mindshare of Tungsten RPA is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA2.0%
OpenText Robotic Process Automation0.7%
Other97.3%
Robotic Process Automation (RPA)
 

Featured Reviews

Hugo Almeida - PeerSpot reviewer
Head of IT Automation at a tech services company with 11-50 employees
It lets us automate almost anything and is very easy to work with
It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.
Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
"It lets us automate almost anything, even with the legacy tools."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The product provided all the security controls that we asked them."
"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."
"This is a stable platform and we did not encounter any big problems."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The most valuable features are workflow and process automation."
"The end user only has to click once to preserve the entire email conversation."
 

Cons

"It currently supports only on-premises deployments. They can include support for cloud deployments."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
"Concatenation of error messages."
"I'd like to see a recording function and a more simple interface."
"This product has room for improvement in support of airplanes and aviation."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"Other than that, I think that there are other tools on the market which may be better to work with for automation."
"The solution could use some AI integrated features."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
 

Pricing and Cost Advice

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."
"The cost depends on the number of licenses and the number of RPAs."
"Price is not a problem, because they are a competitor and we have a special rate."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"I give the price of the solution a six out of ten."
"The solution’s license is not expensive."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Kofax's prices are pretty reasonable."
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Top Industries

By visitors reading reviews
Government
11%
Construction Company
11%
Performing Arts
9%
Computer Software Company
7%
Financial Services Firm
13%
Performing Arts
8%
Construction Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

Micro Focus Robotic Process Automation, Micro Focus RPA
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Information Not Available
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: March 2026.
885,311 professionals have used our research since 2012.