OpenText Process Automation vs SAP Signavio Process Manager comparison

OpenText and SAP are both solutions in the Business Process Management (BPM) category. OpenText is ranked #28 with an average rating of 7.8, while SAP is ranked #6 with an average rating of 7.8. OpenText holds a 1.1% mindshare in BPM, compared to SAP’s 4.4% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.

OpenText Process Automation

Read 10 OpenText Process Automation reviews

1,169 Views
877 Comparison Views

100% willing to recommend

SAP Signavio Process Manager

Read 62 SAP Signavio Process Manager reviews

10,990 Views
5,715 Comparison Views

90% willing to recommend

OpenText Process Automation

SAP Signavio Process Manager

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Executive SummaryUpdated on Dec 28, 2025

SAP Signavio Process Manager and OpenText Process Automation both compete in the business process management category. SAP Signavio appears to have an edge in user satisfaction due to its pricing and support, while OpenText gains favor for feature richness, justifying its cost.

Features: SAP Signavio is highly valued for its collaborative nature, integration abilities, and ease of use. It features a user-friendly drag-and-drop interface, web availability, and process intelligence, all of which enable efficient process modeling and data-driven analysis. OpenText Process Automation stands out for its extensive integration capabilities, advanced process monitoring, and comprehensive toolkit that includes OCR and system unification for enhanced management.

Room for Improvement: SAP Signavio would benefit from a more modern and intuitive interface, better workflow automation, improved document management, and more flexible floating licenses. Enhanced integration capabilities are also desired. OpenText Process Automation could improve its mobile compatibility, enhance its low-code features, and include archival functions for managing database growth effectively.

Ease of Deployment and Customer Service: SAP Signavio offers diverse deployment options, including public and private clouds and on-premises, with strong technical support noted for responsiveness. OpenText Process Automation provides multiple deployment environments, including hybrid cloud options, with reliable support, although the complexity of the interface can present challenges. Both products are supported by strong global and local support structures.

Pricing and ROI: SAP Signavio is considered cost-effective with flexible licencing, although some note recent price increases following its SAP acquisition. It delivers value through time savings and enhanced collaboration, but often offers an intangible ROI. OpenText Process Automation has a variable pricing model aligned with its extensive functionality, and while some users express concerns over high costs in certain markets, it is seen as an investment that can lead to considerable operational efficiencies over time.

To learn more, read our detailed OpenText Process Automation vs. SAP Signavio Process Manager Report (Updated: December 2025).

Buyer's Guide

OpenText Process Automation vs. SAP Signavio Process Manager

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Process Automation

Ranking in Business Process Management (BPM)

28th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of OpenText Process Automation is 1.1%, up from 0.4% compared to the previous year. The mindshare of SAP Signavio Process Manager is 4.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
SAP Signavio Process Manager	4.4%
OpenText Process Automation	1.1%
Other	94.5%

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

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Eury Reyes P

Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees

Reveals real bottlenecks, but pricing and usability need work still require improvement.

SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most useful features is the code is customizable, we can make it our own."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

More OpenText Process Automation pros

"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."

"The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model."

"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."

"SAP Signavio Process Manager is very responsive."

"I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art."

"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."

"The benefit of this application is that I can immediately describe processes and form normative documents for these processes. For me, this is definitely a plus. Сurrently, I work in a company that is not involved in the structural alignment of business processes. They have huge gaps in this. Nothing is described and there are no norms. Therefore, the formation of regulatory documents, rules, and descriptions of processes, not only in graphic form, but also in documentary form is an absolute plus. I have not found this in other process programs."

"This is one of the best solutions and it is easy to implement."

More SAP Signavio Process Manager pros

Cons

"OpenText needs improvements in its integration model to align with newer integration types."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"There is room for improvement in the pricing structure."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"The crucial missing element is the archival function."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

More OpenText Process Automation cons

"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."

"I find it difficult to figure out how I can better align this solution with my KPIs."

"It's very user-orientated, which is why I gave it a high rating, even if it is not perfect in every corner."

"There are a lot of challenges with Process Manager. For example, we wanted to create a process map from an Excel sheet, but Signavio doesn't have that capability. I have raised this issue with Signavio support, but it is one of the bottlenecks we are currently facing."

"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."

"The user interface can feel outdated and complex for non-technical users, so it should be improved."

"Customized reporting can be improved to make this a more versatile tool."

"The free trial needs to have more options for end users, such as including Process Intelligence as a trial version."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"There is a user-based perpetual license."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"AppWorks is pretty expensive."

"The price is on the higher side."

"I rate the tool's pricing a nine out of ten."

"We are using the free trial version."

"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."

"I found the pricing of the solution to be moderate compared to other choices."

"Comparatively, it is a bit costly when you look at similar tools with similar features."

"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."

"This solution provides really great value for the money."

"It is expensive. The license is monthly."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

17%

Financial Services Firm

Government

Performing Arts

Manufacturing Company

14%

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	44

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

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What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

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Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.

See all answers

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Compared 34% of the time

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Compared 9% of the time

Visio vs SAP Signavio Process Manager

Compared 6% of the time

Camunda vs SAP Signavio Process Manager

Compared 5% of the time

ADONIS vs SAP Signavio Process Manager

Compared 5% of the time

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Product Reports

Buyer's Guide

OpenText Process Automation

January 2026

Download OpenText Process Automation product report

Buyer's Guide

SAP Signavio Process Manager

January 2026

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

OpenText Process Automation vs. SAP Signavio Process Manager

December 2025

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