OpenText Process Automation vs SAP Signavio Process Manager comparison

OpenText and SAP are both solutions in the Business Process Management (BPM) category. OpenText is ranked #18 with an average rating of 7.7, while SAP is ranked #4 with an average rating of 7.9. OpenText holds a 0.5% mindshare in BPM, compared to SAP’s 7.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.

OpenText Process Automation

Read 10 OpenText Process Automation reviews

780 Views
390 Comparison Views

100% willing to recommend

SAP Signavio Process Manager

Read 60 SAP Signavio Process Manager reviews

12,385 Views
6,440 Comparison Views

89% willing to recommend

OpenText Process Automation

SAP Signavio Process Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

SAP Signavio Process Manager and OpenText Process Automation compete in the business process management category. SAP Signavio appears to have the upper hand with its robust integration features and ease of use.

Features: SAP Signavio Process Manager offers integration capabilities crucial for identifying bottlenecks, real-time collaboration among global teams, and an intuitive web-based interface. It also provides a reliable repository and version control for process management. OpenText Process Automation focuses on integration with third-party systems, low-code development, and comprehensive monitoring features that enhance efficiencies in dynamic case management.

Room for Improvement: SAP Signavio Process Manager should enhance workflow automation, document management integration, and customization of user experiences. Licensing flexibility and additional collaboration capabilities are potential areas for improvement. OpenText Process Automation can improve its user interface design, broaden integration capabilities, and enhance mobile compatibility, particularly in archival functions.

Ease of Deployment and Customer Service: SAP Signavio Process Manager supports seamless deployments both in cloud and on-premises environments, backed by responsive global technical teams, though challenges can arise with on-premises versions. OpenText Process Automation also supports various deployment environments but occasionally struggles with streamlined customer support, especially in integration guidance.

Pricing and ROI: SAP Signavio Process Manager is considered expensive, with substantial investment needed post-SAP acquisition for training and process development, delivering ROI mainly in process visibility improvements. OpenText Process Automation is similarly priced but emphasizes flexible licensing. Its ROI often aligns with strategic process improvements than cost savings.

To learn more, read our detailed OpenText Process Automation vs. SAP Signavio Process Manager Report (Updated: July 2025).

Buyer's Guide

OpenText Process Automation vs. SAP Signavio Process Manager

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Process Automation

Ranking in Business Process Management (BPM)

18th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (3rd)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of OpenText Process Automation is 0.5%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.7%, up from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

Read full review

Enas Selim

Product Manager at Diyar United Company

Transforming banking process documentation with effective collaboration tools

The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"Its customer support is reliable and easy to approach."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"One of the most useful features is the code is customizable, we can make it our own."

More OpenText Process Automation pros

"The product's most valuable feature is the transformation process."

"We could increase the transparency and speed for the new ERP introduction. The status and changes by the new system are now clear to everybody and it is a great tool to train the people."

"For the collaboration functions, we use the commenting and quick model functions for process owners who don't have specific knowledge about Process Manager."

"We can use workflow manager to create forms."

"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."

"I like the collaboration and the real-time aspects of it."

"The Collaboration Hub is especially useful for collaborative tasks and ensuring transparency across teams."

"This solution is innovative and simple to use."

More SAP Signavio Process Manager pros

Cons

"OpenText needs improvements in its integration model to align with newer integration types."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"The crucial missing element is the archival function."

"The integration could improve."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"AppWorks could be improved by including BPM simulation."

"There is room for improvement in the pricing structure."

"The solution needs to continue to enhance the low-coding feature within the product itself."

More OpenText Process Automation cons

"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."

"We would like a better way to give users the correct permissions for processes, whether to view or design."

"It is difficult to quickly digest the vast power of the suite and make use of those capabilities fully."

"I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."

"I find it difficult to figure out how I can better align this solution with my KPIs."

"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."

"One of the most important points in Signavio that would be a great change would be the management of variants of the process."

"I think the intuitive handling is an issue which they should be more focused on, especially as we have issues with the glossary. If you want to implement Signavio within procedures in contact with other software, it's quite difficult to integrate and you will have several points where you have to double and triple the work, because you cannot maintain the data centrally. With other solutions, we can integrate it and have only one data transfer, to import and export with other solutions. A glossary is still limiting us."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"There is a user-based perpetual license."

"The price is on the higher side."

"AppWorks is pretty expensive."

"We are using the free trial version."

"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."

"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."

"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."

"I found the pricing of the solution to be moderate compared to other choices."

"I rate the tool's pricing a nine out of ten."

"I think we're spending about $150,000 a year on licensing costs."

"It is expensive. The license is monthly."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

13%

Financial Services Firm

12%

Computer Software Company

10%

Media Company

Manufacturing Company

13%

Financial Services Firm

12%

Computer Software Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.

See all answers

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Mendix vs OpenText Process Automation

Compared 12% of the time

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Compared 33% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 10% of the time

Camunda vs SAP Signavio Process Manager

Compared 7% of the time

Visio vs SAP Signavio Process Manager

Compared 6% of the time

ADONIS vs SAP Signavio Process Manager

Compared 5% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

OpenText Process Automation

June 2025

Download OpenText Process Automation product report

Buyer's Guide

SAP Signavio Process Manager

June 2025

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

OpenText Process Automation vs. SAP Signavio Process Manager

July 2025

Free Report: OpenText Process Automation vs. SAP Signavio Process Manager

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