ECM Delivery Manager at a university with 11-50 employees
Real User
Top 20
Nov 18, 2025
There is still a belief that OpenText, of course improving as every other vendor does, could see a little bit more improvement in AI involvement and scenarios. It is good in small scope, but improvement for large scope as well would be valuable. This is something that is missed a little bit. Otherwise, it is evolving quite well and still on top of the market. The most critical part regarding OpenText Information Archive is that OpenText is very strong, but the current packaging is already offering very strong capabilities in the smallest package. Of course, the price corresponds to the capabilities. Some customers would prefer to have fewer capabilities for a more affordable price. This is generally true for every single vendor of this kind. For big customers who have big requirements for the largest enterprises, it is reasonable. However, it really cuts out the companies which are at the edge between medium business and enterprises because those are maybe not looking for so advanced solutions from the functionality perspective.
CTO - SVP Products and Services at a tech services company with 11-50 employees
Reseller
Oct 11, 2022
Something can be improved with every product. They can continue to grow the solution to scale it and make it easier to configure. It requires a decent amount of XL mapping. They should also have more out-of-the-box connectors or integrations for common applications.
File Archiving helps organizations store, manage, and retrieve large quantities of data efficiently. It enables secure data storage, ensuring compliance with legal and industry regulations while optimizing storage use.File Archiving solutions offer a structured approach to handle, preserve, and access both active and inactive data. These solutions support a range of file types and volumes, helping businesses maintain data integrity and meet compliance requirements. By implementing robust...
There is still a belief that OpenText, of course improving as every other vendor does, could see a little bit more improvement in AI involvement and scenarios. It is good in small scope, but improvement for large scope as well would be valuable. This is something that is missed a little bit. Otherwise, it is evolving quite well and still on top of the market. The most critical part regarding OpenText Information Archive is that OpenText is very strong, but the current packaging is already offering very strong capabilities in the smallest package. Of course, the price corresponds to the capabilities. Some customers would prefer to have fewer capabilities for a more affordable price. This is generally true for every single vendor of this kind. For big customers who have big requirements for the largest enterprises, it is reasonable. However, it really cuts out the companies which are at the edge between medium business and enterprises because those are maybe not looking for so advanced solutions from the functionality perspective.
Something can be improved with every product. They can continue to grow the solution to scale it and make it easier to configure. It requires a decent amount of XL mapping. They should also have more out-of-the-box connectors or integrations for common applications.