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OpenText Identity Manager vs Ping Identity Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (12th), Identity Management (IM) (25th), Identity Governance Administration (IGA) (9th)
Ping Identity Platform
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (10th), Data Governance (19th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Access Management (7th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. OpenText Identity Manager is designed for User Provisioning Software and holds a mindshare of 3.4%, down 3.9% compared to last year.
Ping Identity Platform, on the other hand, focuses on Authentication Systems, holds 3.0% mindshare, down 4.0% since last year.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
OpenText Identity Manager3.4%
SailPoint Identity Security Cloud17.2%
Identity Manager by One Identity8.8%
Other70.6%
User Provisioning Software
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.0%
Microsoft Entra ID5.6%
Okta Platform4.6%
Other86.8%
Authentication Systems
 

Featured Reviews

GA
IDM Consultant at GCA Consultoria de Informática Ltda
Highly flexible with many connectors, offers excellent scalability
The initial deployment of the environment typically takes about a day to a day and a half to install and configure all the servers. Integrating applications can vary, with easy and well-documented integrations taking around 40 hours, while more complex ones may take up to 80 hours or more. However, integration with applications can vary in complexity, depending on their documentation and APIs. We prioritize integrations based on customer needs, starting with HR systems and adapting to their specific requirements for user configuration. Typically, a deployment team consists of up to four people, depending on project size, with expertise in operating systems and integration. For ongoing management and maintenance, at most two people are required to monitor servers, and integrations, and address any issues that arise.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the NetIQ Identity Manager is good."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"It has reduced time and resource costs due to automation of previously hand-managed tasks like provisioning, granting access, distribution and access to different enterprise connected applications."
"Identity and access management processes have developed to become automatic and fast."
"It's a solid product, it's a mature product."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The Identity Engine is event-based and provides real-time synchronization and password synchronization to more than 40 different applications and services."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It is a scalable solution."
"It offers robust features and customization options that justify the cost."
"Ping Identity Platform demonstrates strong stability, as it is not prone to bugs, with the development team consistently fixing issues, making it highly recommended by many clients."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"It is a very stable solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It provides ease of connecting all our devices."
 

Cons

"There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved."
"The interface is old and outdated, and the design software seems archaic."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"NetIQ Identity Manager can improve the bulk account uploads, it's very slow. We work in the education sector, and every year we have approximately 20,000 accounts to create in a very short period, the NetIQ Identity Manager has a problem with this, we need to use a batch job."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"User Application UI Product Licensing"
"The UI for requesting and approving rights have been a little outdated, however, in the most recent version that has been addressed."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"It requires some expertise to set up and manage."
"The solution should allow for better integration with other platforms and the UBT."
"The product's community has certain shortcomings that require improvement."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."
 

Pricing and Cost Advice

"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"Ping offers flexible pricing that's not standardized."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The pricing is neither too expensive nor too cheap."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The tool is quite affordable."
"Ping Identity Platform is not an expensive solution."
"PingID's pricing is pretty competitive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Financial Services Firm
10%
Manufacturing Company
10%
University
7%
Financial Services Firm
16%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

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What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
 

Also Known As

Novell Identity Manager
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Sheetz
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: November 2026.
921,338 professionals have used our research since 2012.