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OpenText Functional Testing vs SmartBear API Hub comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
OpenText Functional Testing boosts ROI by enhancing efficiency with AI, reducing manual efforts, and accelerating test execution time.
Sentiment score
6.2
SmartBear API Hub improved productivity and efficiency with centralized specifications, user-friendly interface, and reduced testing resources costs.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
Support Engineer at a computer software company with 11-50 employees
The development time using UFT can be cut down into half as compared to coding from scratch.
QA Automation Architect at a manufacturing company with 10,001+ employees
We can easily achieve a return on investment in one, two, or three years.
Senior Manager at Deloitte
The time savings enable me to start working on different projects, which also reduces project costs.
test lead at ValueMomentum
Centralized API specifications and documentation have enabled QA teams to start designing API tests earlier.
SDET at a media company with 1-10 employees
Version controlling was easier and it made our life easier.
Mainframe lead at Infosys
 

Customer Service

Sentiment score
6.1
OpenText Functional Testing's customer service is praised for responsiveness, but support experiences vary in wait times and issue resolution.
Sentiment score
4.1
SmartBear API Hub customer service is praised for efficiency and reliability, with users expressing satisfaction and no complaints.
Support cases are easily created and attended to promptly, depending on urgency.
Support Engineer at a computer software company with 11-50 employees
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
QA Automation Architect at a manufacturing company with 10,001+ employees
The technical support is rated eight out of ten.
Senior Manager at Deloitte
Whenever we needed any support, it was always on time.
Mainframe lead at Infosys
 

Scalability Issues

Sentiment score
7.1
OpenText Functional Testing is scalable with proper license management and infrastructure, excelling in test automation scalability and integration.
Sentiment score
4.6
SmartBear API Hub efficiently manages API growth and collaboration, though some users seek enhanced database connectivity and UI automation.
Running them in parallel allows you to consume multiple runtime licenses and just execute the tests that don't have conflicting priorities and get through a lot of volume much quicker.
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
The tool can be installed on all computers used by developers or test automation engineers.
Support Engineer at a computer software company with 11-50 employees
As the number of APIs, projects, and team members has grown, it has continued to provide a centralized and organized way to manage API specifications and documentation.
SDET at a media company with 1-10 employees
We can also increase capabilities to connect with different kinds of databases including MongoDB.
Senior engineer at Nagarro
 

Stability Issues

Sentiment score
6.6
OpenText Functional Testing performs well on suitable hardware, but stability varies with new features and requires strategic implementation.
Sentiment score
8.5
SmartBear API Hub is consistently reliable and stable, with minimal disruptions, praised for seamless user experience in organizational settings.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
QA Lead at a financial services firm with 51-200 employees
I can perform my work seamlessly without any interruptions, making it easy to work with.
test lead at ValueMomentum
 

Room For Improvement

OpenText Functional Testing is criticized for high memory usage, slow performance, poor compatibility, and requires technical skills and costly investment.
SmartBear API Hub needs better search, user experience, integration, and support, plus performance and reporting enhancements for improved satisfaction.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
Support Engineer at a computer software company with 11-50 employees
If it could move closer to a no-code or low-code solution, it might dominate the market again.
QA Automation Architect at a manufacturing company with 10,001+ employees
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
QA Lead at a financial services firm with 51-200 employees
JSON format is typically more concise than XML, which could allow for simpler and more structured handling of data, making it easier to satisfy conditions.
test lead at ValueMomentum
There are opportunities to improve it by implementing more advanced search and filtering capabilities.
SDET at a tech vendor with 1,001-5,000 employees
For effective API testing, improved UI, usability, reporting capabilities, performance optimization, and broader integration support would enhance the overall user experience.
QA engineer at a tech vendor with 10,001+ employees
 

Setup Cost

Despite its high cost and complex pricing, OpenText Functional Testing is valued for support and features, offering flexible licenses.
SmartBear API Hub offers cost-effective pricing and licensing, enhancing team collaboration and reducing API-related defects with updated documentation.
It's cheaper than Tricentis Tosca but more expensive than some others.
Support Engineer at a computer software company with 11-50 employees
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
Senior Manager at Deloitte
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
QA Automation Architect at a manufacturing company with 10,001+ employees
The free version of the product was very useful, and we did not need to get a license due to project limitations, making it very effective for completing our tasks.
Service Delivery Project Manager at a outsourcing company with 10,001+ employees
Since adopting SmartBear API Hub, the efficiency in collaboration across the development, QA, and product teams has really improved because everyone works from the same API specification.
SDET at a media company with 1-10 employees
My experience with pricing, setup cost, and licensing has been favorable since I didn't pay it from my pocket.
Senior Test Analyst at a tech vendor with 10,001+ employees
 

Valuable Features

OpenText Functional Testing enhances automation efficiency with AI tools, platform compatibility, and support for diverse technologies.
SmartBear API Hub boosts team productivity with API documentation, version control, governance, testing integration, and automation features.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
QA Automation Architect at a manufacturing company with 10,001+ employees
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
Support Engineer at a computer software company with 11-50 employees
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
QA Lead at a financial services firm with 51-200 employees
Having a single source of truth for API contracts makes it easier to understand the request and response schemas, keeps automation test cases aligned with the API changes, and reduces misunderstandings during the development and testing cycle.
SDET at a tech vendor with 1,001-5,000 employees
SmartBear API Hub has positively impacted my organization by improving API quality, reducing manual testing efforts, and enabling faster feedback through test automation.
QA engineer at a tech vendor with 10,001+ employees
SmartBear API Hub has positively impacted my organization by significantly improving productivity.
test lead at ValueMomentum
 

Categories and Ranking

OpenText Functional Testing
Ranking in API Testing Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (3rd), Mobile App Testing Tools (2nd), Regression Testing Tools (2nd), Test Automation Tools (4th)
SmartBear API Hub
Ranking in API Testing Tools
9th
Average Rating
8.2
Reviews Sentiment
5.2
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the API Testing Tools category, the mindshare of OpenText Functional Testing is 16.5%, up from 11.4% compared to the previous year. The mindshare of SmartBear API Hub is 1.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing16.5%
SmartBear API Hub1.5%
Other82.0%
API Testing Tools
 

Featured Reviews

Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.
AKSHAYRATHI - PeerSpot reviewer
Senior engineer at Nagarro
Automated API and database regression testing has reduced resources and improved insurance validation
I have noticed some errors regarding the connection with Bitbucket or Git. It generally takes some time in SmartBear and ReadyAPI. From the testing perspective, it saves a lot of time because it covered a whole regression suite with database and data-driven testing. It generally saves us time from fetching the values manually from UI. Instead, you can run your regression suite on a daily or weekly basis. This helps us to identify some errors as well as saves us time. There is a delay in connection with SmartBear API Hub; sometimes the connection is lost between the Bitbucket and ReadyAPI. When we try to reconnect those from the properties level, from the setting level, it generally takes a lot of time. This perspective can be improved with the Bitbucket and Git connection. We can also integrate a particular framework in ReadyAPI itself so that we can also run our Selenium code from the UI automation perspective. Right now, we are currently using that feature, but it requires framework-level changes. We can provide it to every user so that users can easily run their Selenium scripts, fetch the APIs, and validate the database. This helps us to create one-to-one end-to-end flow for the purpose of testing. We can enhance that feature and we can also enhance the Git functionality because we are using Sourcetree as well for connecting Bitbucket and ReadyAPI in order to push and pull our changes. That particular functionality takes a lot of time. Sometimes the changes that we have made in our regression suite are not reflecting on the recent changes in ReadyAPI. This is sometimes difficult to track and takes a lot of time to refresh that. I would say we should enhance the UI automation feature and we can also enhance the Git connection feature as well.
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
13%
Outsourcing Company
9%
Construction Company
7%
Outsourcing Company
27%
Comms Service Provider
13%
Financial Services Firm
10%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise74
By reviewers
Company SizeCount
Small Business1
Large Enterprise8
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
What is your experience regarding pricing and costs for SmartBear API Hub?
The free version of the product was very useful, and we did not need to get a license due to project limitations, making it very effective for completing our tasks.
What needs improvement with SmartBear API Hub?
The main challenge we faced was that the native data transformation tools felt a bit limited for heavy work. Our project was very big, and we felt that the transformation was work with the legacy. ...
What is your primary use case for SmartBear API Hub?
Recently, we were having a project where we were modernizing the mainframe, and we utilized SmartBear API Hub during that mainframe modernization project in my organization. The main objective was ...
 

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
No data available
 

Overview

 

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Information Not Available
Find out what your peers are saying about OpenText Functional Testing vs. SmartBear API Hub and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.