Service Delivery Project Manager at a outsourcing company with 10,001+ employees
Real User
Top 5
Jun 29, 2026
I cannot provide feedback on areas for improvement since my last use was back in 2015 or 2016. However, I believe dropdown features in some tools should be in place, even though I do not have specific suggestions at this time.
SmartBear API Hub could be improved, particularly in terms of features or usability aspects. While SoapUI integrates seamlessly with Excel sheets and CSV files, it currently supports only XML for API validation. Future support for different kinds of data formats, such as JSON, could be beneficial. JSON format is typically more concise than XML, which could allow for simpler and more structured handling of data, making it easier to satisfy conditions. This improvement would be very useful. The area I wish to see improvement in is the XML format. If the XML format could be shortened, it would be even more helpful. Having used SoapUI for five years, it has greatly aided me in validating my functionality. That improvement in the XML part alone would enhance my experience significantly.
Senior Test Analyst at a tech vendor with 10,001+ employees
Real User
Top 10
May 31, 2026
I don't think I'm the right person to say how SmartBear API Hub can be better since I want to spend more time checking it out before just blurting out suggestions. So far, so good, and I don't really have any complaints about what needs to be improved.
QA engineer at a tech vendor with 10,001+ employees
Real User
Top 20
May 30, 2026
SmartBear API Hub can be improved, as every product has challenges. For effective API testing, improved UI, usability, reporting capabilities, performance optimization, and broader integration support would enhance the overall user experience. Regarding the needed improvements for the UI, it should have NVDA support and be user-friendly. I need some color changes, particularly for the fail/pass color indicators.
While SmartBear API Hub is mostly a useful platform for API documentation and collaboration, there are opportunities to improve it by implementing more advanced search and filtering capabilities. This would be particularly helpful when looking at hundreds of API endpoints. Improving the reporting and change tracking features would also help the team identify updated API contracts, along with deeper integration with testing in CI/CD tools and AI integration in SmartBear API Hub. Performance-wise, I have not felt any slowness in SmartBear API Hub, but it would definitely be good if it is improved further. I would want to see user experience enhanced, as navigating a large collection of APIs can sometimes be challenging. Improving search functionality, which I mentioned as feedback, and allowing dashboard customization would make it much easier to find information. Additionally, optimizing performance while working on large API specifications or catalogs would help users access relevant information more quickly and improve overall productivity.
SmartBear API Hub provides a comprehensive platform for managing and enhancing API development. It streamlines workflows and boosts collaboration, making it easier for teams to produce high-quality APIs efficiently.SmartBear API Hub is designed to address the complex needs of modern API development teams. It offers a robust suite of tools that simplify processes from design to deployment. By unifying different stages of the API lifecycle, it ensures consistency and excellence in API creation....
I cannot provide feedback on areas for improvement since my last use was back in 2015 or 2016. However, I believe dropdown features in some tools should be in place, even though I do not have specific suggestions at this time.
SmartBear API Hub could be improved, particularly in terms of features or usability aspects. While SoapUI integrates seamlessly with Excel sheets and CSV files, it currently supports only XML for API validation. Future support for different kinds of data formats, such as JSON, could be beneficial. JSON format is typically more concise than XML, which could allow for simpler and more structured handling of data, making it easier to satisfy conditions. This improvement would be very useful. The area I wish to see improvement in is the XML format. If the XML format could be shortened, it would be even more helpful. Having used SoapUI for five years, it has greatly aided me in validating my functionality. That improvement in the XML part alone would enhance my experience significantly.
I don't think I'm the right person to say how SmartBear API Hub can be better since I want to spend more time checking it out before just blurting out suggestions. So far, so good, and I don't really have any complaints about what needs to be improved.
SmartBear API Hub can be improved, as every product has challenges. For effective API testing, improved UI, usability, reporting capabilities, performance optimization, and broader integration support would enhance the overall user experience. Regarding the needed improvements for the UI, it should have NVDA support and be user-friendly. I need some color changes, particularly for the fail/pass color indicators.
While SmartBear API Hub is mostly a useful platform for API documentation and collaboration, there are opportunities to improve it by implementing more advanced search and filtering capabilities. This would be particularly helpful when looking at hundreds of API endpoints. Improving the reporting and change tracking features would also help the team identify updated API contracts, along with deeper integration with testing in CI/CD tools and AI integration in SmartBear API Hub. Performance-wise, I have not felt any slowness in SmartBear API Hub, but it would definitely be good if it is improved further. I would want to see user experience enhanced, as navigating a large collection of APIs can sometimes be challenging. Improving search functionality, which I mentioned as feedback, and allowing dashboard customization would make it much easier to find information. Additionally, optimizing performance while working on large API specifications or catalogs would help users access relevant information more quickly and improve overall productivity.