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OpenText Enterprise Security Manager vs SmartEvent Event Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
SmartEvent Event Management
Ranking in Security Information and Event Management (SIEM)
53rd
Average Rating
5.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.2%, down from 1.4% compared to the previous year. The mindshare of SmartEvent Event Management is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Gaurav Ranade - PeerSpot reviewer
Excels at performing regression and correlation on the data
ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.
Adhi Wahyu - PeerSpot reviewer
Transparent and offers real-time analysis but needs more documentation
The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is pretty stable."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"The solution offers very good monitoring."
"Stable solution with good customer service support."
"The product is quite mature. It's been around for a long time."
"The user interfaces are quite good and speedy."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"ESM has valuable features for event prediction and security analysis."
"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."
"The capability of real-time analysis of security events is useful."
 

Cons

"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."
"The onboarding process for this solution could be better. It also needs a better GUI."
"They also could improve the product by integrating user and identity behavior analytics."
"ArcSight ESM is lacking cloud scalable technology."
"HPE ArcSight has a quite steep learning curve."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"The stability isn't quite perfect. We occasionally run into problems."
"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."
"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."
 

Pricing and Cost Advice

"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"Aggregation can help a lot in pushing down licensing costs."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"The pricing model is expensive compared to open-source alternatives."
"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"The product licenses are inexpensive."
Information not available
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What is your experience regarding pricing and costs for SmartEvent Event Management?
The product has annual licensing; make sure you really use it well to help you secure the network so you don't waste the license cost.
What needs improvement with SmartEvent Event Management?
The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...
What is your primary use case for SmartEvent Event Management?
Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about OpenText Enterprise Security Manager vs. SmartEvent Event Management and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.