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OpenText Enterprise Security Manager vs SmartEvent Event Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
No ranking in other categories
SmartEvent Event Management
Ranking in Security Information and Event Management (SIEM)
58th
Average Rating
5.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, down from 1.7% compared to the previous year. The mindshare of SmartEvent Event Management is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
OpenText Enterprise Security Manager1.6%
SmartEvent Event Management0.5%
Other97.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

SM
Cloud Security Archirect at IBM
Unified log analysis has strengthened incident detection and supports continuous attack simulation
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
Adhi Wahyu - PeerSpot reviewer
Network Engineer at RSUP Dr. Sardjito
Transparent and offers real-time analysis but needs more documentation
The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most useful features are directories, price, and live reporting."
"It is a robust product and has multiple valuable features, with robust threat intelligence built into its customization and great templates that provide ease of use."
"It is easy to use when we created some dashboards for analytics."
"There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive."
"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation."
"ArcSight technical support is enthusiastic, and they have a lot of experience and many case studies."
"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service."
"​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."
"The capability of real-time analysis of security events is useful."
 

Cons

"There could be more API features for extracting logs on different devices included in the product."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"Could benefit from a more modern interface."
"Make sure you tune it to your business and infrastructure, which isn't necessarily part of technical support."
"Technical support has been so frustrating that we've brought in an intermediary, LiveQuest, to deal with HP support for us."
"I rate ArcSight three out of 10. I would never recommend it."
"Unless someone in your organization is an ArcSight SME, you are going to have a difficult time getting answers."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."
"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."
 

Pricing and Cost Advice

"The pricing model is expensive compared to open-source alternatives."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
Information not available
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise59
No data available
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller one...
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and respo...
What needs improvement with SmartEvent Event Management?
The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...
What is your primary use case for SmartEvent Event Management?
Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...
What advice do you have for others considering SmartEvent Event Management?
SmartEvent Event Management is a solid platform overall, and I would definitely recommend it. I would rate the overall solution four out of five stars.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about OpenText Enterprise Security Manager vs. SmartEvent Event Management and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.