OpenText Enterprise Security Manager vs SmartEvent Event Management comparison

OpenText Enterprise Security Manager vs. SmartEvent Event Management

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

21st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SmartEvent Event Management

Ranking in Security Information and Event Management (SIEM)

52nd

Average Rating

5.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.2% compared to the previous year. The mindshare of SmartEvent Event Management is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
OpenText Enterprise Security Manager	1.6%
SmartEvent Event Management	0.1%
Other	98.3%

Security Information and Event Management (SIEM)

Featured Reviews

Ramnesh Dubey

Solutions Architect at Ericsson

Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods

The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.

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Adhi Wahyu

Network Engineer at RSUP Dr. Sardjito

Transparent and offers real-time analysis but needs more documentation

The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have been satisfied with the support."

"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."

"The most valuable feature is the correlation of different logs that are collected."

"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."

"It is a very useful tool for intelligence building because it has many use cases and many rule sets."

"It makes maintenance very easy."

"ESM has valuable features for event prediction and security analysis."

"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."

More OpenText Enterprise Security Manager pros

"The capability of real-time analysis of security events is useful."

"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."

Cons

"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."

"The solution could be more stable."

"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."

"Customer service and support is our biggest challenge."

"The customer experience could be improved."

"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."

"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."

"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."

More OpenText Enterprise Security Manager cons

"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."

"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."

Pricing and Cost Advice

"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."

"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."

"It's a good price, it's one of the cheaper solutions."

"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."

"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."

"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."

"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."

"Aggregation can help a lot in pushing down licensing costs."

More OpenText Enterprise Security Manager pricing and cost advice

Information not available

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

11%

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	37
Midsize Enterprise	14
Large Enterprise	57

No data available

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.

What is your experience regarding pricing and costs for SmartEvent Event Management?

The product has annual licensing; make sure you really use it well to help you secure the network so you don't waste the license cost.

What needs improvement with SmartEvent Event Management?

The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...

What is your primary use case for SmartEvent Event Management?

Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...

Trellix ESM vs OpenText Enterprise Security Manager

Comparisons

Compared 18% of the time

IBM Security QRadar vs OpenText Enterprise Security Manager

Compared 11% of the time

Splunk Enterprise Security vs OpenText Enterprise Security Manager

Compared 9% of the time

SurfWatch Labs SurfWatch vs OpenText Enterprise Security Manager

Compared 7% of the time

Elastic Security vs OpenText Enterprise Security Manager

Compared 6% of the time

More OpenText Enterprise Security Manager Competitors

No data available

Product Reports

OpenText Enterprise Security Manager

Download OpenText Enterprise Security Manager product report

OpenText Enterprise Security Manager report

Security Information and Event Management (SIEM)

Download SmartEvent Event Management product report

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight

No data available

Overview

OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.

OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.

What are the key features of OpenText Enterprise Security Manager?

Event Correlation Engine: Real-time threat detection with advanced correlation capabilities.
Scalability: Adapts to enterprise-level demands and complex security needs.
Integration: Seamlessly integrates with multiple platforms and third-party tools.
Customizable Dashboards: Tailored views and active lists enhance user experience.
Advanced Alerting: Provides timely incident response and security alerts.

Why should users look for reviews when evaluating OpenText Enterprise Security Manager?

Timely Incident Responses: Fast alerting and action against threats.
User-Friendly Experience: Customizable dashboards simplify monitoring tasks.
Comprehensive Security Management: Integrated log management and threat detection across domains.
Adaptability and Scalability: Supports both on-premises and cloud deployments.

In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.

OpenText

SmartEvent Event Management offers advanced tools for monitoring, analyzing, and managing security events, providing real-time threat detection and simplified incident response.

This platform enhances control over security operations through its robust reporting and analytics capabilities. SmartEvent Event Management centralizes event correlation and monitoring, leading to higher efficiency in security tasks. It helps users stay compliant with regulations and supports real-time threat investigation. With intuitive event scheduling, the software elevates event planning and execution through seamless integration and customization options.

What are the key features of SmartEvent Event Management?

Real-time threat detection: Identify and respond to security threats as they occur
Compliance management: Ensure adherence to necessary regulations
Centralized monitoring: Maintain complete oversight of security events
Event scheduling: Plan and organize events efficiently
Customizable reporting: Tailor reports to meet specific needs
Integration capabilities: Seamlessly connect with other platforms
Performance tracking: Monitor the effectiveness of security measures

What benefits should users look for in reviews?

Enhanced visibility: Improved control over security operations
Increased efficiency: Streamlined security tasks through automation
Reliable performance: Consistent and dependable operation
Better communication: Effective coordination within teams

In specific industries, SmartEvent Event Management can be implemented to streamline security operations, ensuring real-time threat detection and compliance with industry regulations. Its customization options and integration capabilities make it adaptable for various sectors, enhancing event planning and execution in finance, healthcare, and more.

Check Point Software Technologies

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

Information Not Available

OpenText Enterprise Security Manager vs. SmartEvent Event Management