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OpenText Documentum Content Management vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
SAP Signavio Process Manager
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Business Process Design (3rd), Business Process Management (BPM) (4th)
 

Mindshare comparison

OpenText Documentum Content Management and SAP Signavio Process Manager aren’t in the same category and serve different purposes. OpenText Documentum Content Management is designed for Enterprise Content Management and holds a mindshare of 11.4%, up 10.8% compared to last year.
SAP Signavio Process Manager, on the other hand, focuses on Business Process Design, holds 9.8% mindshare, up 8.9% since last year.
Enterprise Content Management
Business Process Design
 

Featured Reviews

Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"It is quite good."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"I love the collaboration function, especially the option to invite people who don't have any users on the licenses."
"I use SAP Signavio Process Manager to model processes to the former operating model."
"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"The solution provides data mining and AI features."
"All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."
"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
 

Cons

"It should provide more tools to help clients upgrade solutions based on Webtop."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The user interface can be improved."
"The price is quite high as the licensing prices are significant."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The vertical application could be improved."
"The workflow automation of the solution is an area of concern where improvements are required."
"I would like to be able to include images in the documentation."
"After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"It is difficult to quickly digest the vast power of the suite and make use of those capabilities fully."
"It could use a better user interface, one that is more efficient."
"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."
"There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system."
 

Pricing and Cost Advice

"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
"I think we're spending about $150,000 a year on licensing costs."
"The product is expensive."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"We are using the free trial version."
"The solution is quite expensive compared to other vendors."
"I found the pricing of the solution to be moderate compared to other choices."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
13%
Computer Software Company
11%
Manufacturing Company
8%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
Signavio Process Editor
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: August 2025.
865,140 professionals have used our research since 2012.