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OpenText Core Endpoint Protection​ vs Trend Micro Worry-Free Services Suites [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (47th)
Trend Micro Worry-Free Serv...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"The user interface of the solution is sophisticated and straightforward."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"Cortex XDR is stable, offering high quality and reliable performance."
"The product's initial setup phase is very easy."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"The solution is very simple and straightforward to use."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"Auto-Remediation"
"Speed"
"Low performance requirements."
"The ease of use of the centralized admin console is its best asset."
"The most important feature is behaviour detection."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The load balancer feature is excellent."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
 

Cons

"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"The main issue I could point out is the offline agents and the way that it is missing."
"It would be good to have a better way to search for a file within the UI."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"We need to know more details about how the virus interacted with the computer."
"We need to have a stronger defense against CryptoLock and other attackers."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"The solution’s scalability is limited."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Network vulnerability scanning could be improved."
 

Pricing and Cost Advice

"Our customers have expressed that the price is high."
"The pricing is okay, although direct support can be expensive."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I don't have any issues with the pricing. We are satisfied with the price."
"The price is on the higher side, but it's okay."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"Work on a price tier plan."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"Get a trial, then a multi-year license."
"The pricing is high."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
9%
Performing Arts
8%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
14%
Comms Service Provider
10%
Security Firm
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web ...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six comp...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Webroot SecureAnywhere Business Endpoint Protection
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mytech Partners
Information Not Available
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