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OpenText Core Endpoint Protection​ vs Trend Micro Worry-Free Services Suites [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (34th)
Trend Micro Worry-Free Serv...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"The product's initial setup phase is very easy."
"If you are looking to deploy a security solution as a whole, this is a good option."
"The initial setup is pretty easy."
"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"My advice about this product is that it is a very good solution and offers a stable and trusted software that runs smoothly and is easy to deploy."
"Low performance requirements."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"The initial setup is not complex at all. It's very straightforward."
"The most valuable aspect of the solution is the fact that it is a low profile environment as far as overhead on the machines."
"The solution is very light, works well on our PCs, the dashboard is very good, and we find the pricing to be very affordable."
"The most valuable aspect of Webroot Business Endpoint Protection is that I have never gotten malware with it."
"The ease of use of the centralized admin console is its best asset."
"The most valuable feature of the solution is the ease of deployment."
"The load balancer feature is excellent."
"The most important feature is behaviour detection."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The most valuable features of Trend Micro Worry-Free Services Suites that I found are the antivirus, anti-spamming, anti-malware services that customers are looking for and using, and they are satisfied with that."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
 

Cons

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"As an improvement, I would like to see enhanced connection speeds."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"There are some default policies which sometimes affect our applications and cause them to run around."
"The GUI could be improved."
"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"Unified threat management (UTM) integration."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower."
"Webroot used to be really good when they first came out, but now they've completely fallen behind, sadly."
"There should be a Webroot Business Endpoint Protection mobile app."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"The platform is mostly stable, however there are hiccups with the cloud from time-to-time that impact the ability to get to the portal."
"We were attacked by CryptoLock. It didn't protect us in the way we needed to and an attack was able to get through their defenses."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The solution’s scalability is limited."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Network vulnerability scanning could be improved."
"The EDR part of the product is an area of concern where improvements are required."
 

Pricing and Cost Advice

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"It has a yearly renewal."
"I don't like that they have different types of licenses."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The price is on the higher side, but it's okay."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The price of the product is not very economical."
"The solution is very cost-effective."
"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."
"Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."
"Webroot is less expensive than SentinelOne."
"The pricing is high."
"Work on a price tier plan."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
9%
Financial Services Firm
8%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six comp...
What advice do you have for others considering Trend Micro Worry-Free Sevices Suits?
The tool is effective in terms of email security to stop phishing attacks. It's effective up to 90-95%. I rate Trend ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Webroot SecureAnywhere Business Endpoint Protection
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mytech Partners
Information Not Available
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