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DX Spectrum vs OneTouch AT Network Assistant comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Troubleshooting
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (21st), IT Infrastructure Monitoring (20th), DX NetOps (1st)
OneTouch AT Network Assistant
Ranking in Network Troubleshooting
12th
Average Rating
9.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Troubleshooting category, the mindshare of DX Spectrum is 3.7%, down from 3.9% compared to the previous year. The mindshare of OneTouch AT Network Assistant is 2.4%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Good for monitoring, covers networks well
If you are looking for the right monitoring tool, Spectrum is one of the best solutions. It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically. The configuration manager is great as well.
JamesStout - PeerSpot reviewer
It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets
OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Discovery: Scheduled, on-demand, synchronized with eHealth."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"I can use it to detect whenever things go wrong on my network."
"The presentation layer is pretty simple and straightforward."
"It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition."
"The most valuable features have been the interface and the ability to do equipment management."
"It is easy to understand and determine when and/or where the network is failing."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."
 

Cons

"The product should provide performance management features."
"The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"It takes some time to learn how to use this solution."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"It was somewhat complex to implement."
"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."
 

Pricing and Cost Advice

"Spectrum is expensive."
"The solution's pricing could be better."
"The price is good enough to expect an ideal solution. It's expensive."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"The price is very high."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
"It is expensive compared to other tools in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
We are a customer of Broadcom, we use a group license that covers various CA products, including DX Spectrum. The company purchases the licenses they need from this group license, and we do not hav...
What needs improvement with DX Spectrum?
DX Spectrum should have an automatic ticketing mechanism with ServiceNow. I need to use other tools for event management. It has a dashboarding mechanism and monitors devices and network switches t...
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Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering,  Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University
Find out what your peers are saying about DX Spectrum vs. OneTouch AT Network Assistant and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.