We performed a comparison between Okta Customer Identity and Omada Identity based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very seamless."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"The solution has great multifactor authentication."
"The end user's ease of use is the most valuable feature."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"We can integrate two-factor authentication with the applications."
"I appreciate all the support we receive from Omada."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"User-friendly solution."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
"This solution would be improved by adding biometrics features."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"The initial setup could be easier to do."
"The integration process takes a bit longer than we would want it to."
"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."
"I would like to see the provisioning simplified."
"All of the governance functionality and privileged account management could be improved."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"If I had to name one thing, it would be the user interface (UI)."
"It is not possible to customize reports on Omada Identity."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"I would like to search on date fields, which is not possible now."
"The web GUI can be improved."
Okta Customer Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 12 reviews while Omada Identity is ranked 3rd in Customer Identity and Access Management (CIAM) with 42 reviews. Okta Customer Identity is rated 8.4, while Omada Identity is rated 8.0. The top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". On the other hand, the top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Auth0, Microsoft Entra External ID and Frontegg, whereas Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager. See our Okta Customer Identity vs. Omada Identity report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
