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2018-05-23T10:30:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What needs improvement with Okta Customer Identity?

Please share with the community what you think needs improvement with Okta Customer Identity.

What are its weaknesses? What would you like to see changed in a future version?

4
PeerSpot user
4 Answers
EM
Okta Product Manager at a security firm with 11-50 employees
Reseller
Top 10Leaderboard
2021-05-24T14:36:24Z
24 May 21

All of the governance functionality and privileged account management could be improved.

AmitSingh2 - PeerSpot reviewer
Microsoft Azure Engineer at Sycomp
Real User
2020-05-27T16:23:40Z
27 May 20

I would like to see the provisioning simplified. When it comes to certain tasks, such as where it is activated on-premises, Azure AD is simpler than Okta. SSO functionality needs better client support.

AlessandroPiana - PeerSpot reviewer
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Real User
2019-11-07T10:35:00Z
07 November 19

This solution would be improved by adding more biometrics features. One example is Cyberside Biometrics. The technical support is good but needs to improve in their response time. In the next release, I would like to see biometrics, multi-factor authentication, and to rely more on the mobile or something different on CyberSide.

VA
Technical Specialist at MindTree Ltd.
Consultant
2018-05-23T10:30:00Z
23 May 18

The Identity Management part can be improved a bit.

Find out what your peers are saying about Okta, Auth0, ForgeRock and others in Customer Identity and Access Management. Updated: September 2022.
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Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Jun 30, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 4 answers
EM
Okta Product Manager at a security firm with 11-50 employees
24 May 21
The price of the solution is fair for what it offers.
Tom Foale - PeerSpot reviewer
CTO at Klaatu IT Security Ltd
31 March 22
This product is quite cheap on a per-user basis. We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users.
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