Slack vs Symphony comparison

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Slack Logo
2,578 views|1,112 comparisons
92% willing to recommend
Symphony Logo
840 views|689 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Slack and Symphony based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Slack vs. Symphony Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice.""It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles.""The solution's initial setup process is easy.""Slack makes it easy for employees to contact each other and exchange documents or information.""It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages.""It's valuable for announcements and communicating between team members.""It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins.""The product is user-friendly."

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"The overall functions are good.""Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.""The solution is user-friendly, and it is very good security-wise.""I found the RAM Commander module in Symphony to be the most valuable.""The entire product is good."

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Cons
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers.""Slack could add additional and better integrations.""It could be more stable than one of its competitors.""Sometimes there are login issues.""We’d like it to have more capability for everyone to work on one doc in real time all at once.""We do experience issues when trying to log in on Slack.""I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom.""The integration with SharePoint doesn’t work properly."

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"The solution needs to improve CI.""Compared to established vendors, it lacks user flexibility and customization, especially in the PM module.""The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned.""The solution is very expensive, and its pricing could be improved.""To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

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Pricing and Cost Advice
  • "We use the free version that does not have a license."
  • "The solution is expensive."
  • "It is less expensive than one of its competitors."
  • "It is an expensive tool. We pay 15 to 20 USD monthly per user."
  • "Slack is definitely worth the money."
  • "The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
  • "I would rate the tool's pricing a four out of ten."
  • "The solution is cheap in my country."
  • More Slack Pricing and Cost Advice →

  • "It's a costly product, but the number of available features justifies it."
  • "It is fairly an expensive product, but works for us."
  • "Symphony is expensive."
  • More Symphony Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training… more »
    Top Answer:We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule… more »
    Top Answer:Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
    Top Answer:The solution needs to improve CI.
    Ranking
    Views
    2,578
    Comparisons
    1,112
    Reviews
    34
    Average Words per Review
    354
    Rating
    8.4
    Views
    840
    Comparisons
    689
    Reviews
    4
    Average Words per Review
    318
    Rating
    7.0
    Comparisons
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    SharePoint logo
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    Learn More
    Overview

    Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

    Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

    Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

    Sample Customers
    Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
    BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Marketing Services Firm13%
    Financial Services Firm13%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization82%
    Computer Software Company4%
    Financial Services Firm4%
    University1%
    VISITORS READING REVIEWS
    Financial Services Firm64%
    Computer Software Company7%
    Manufacturing Company4%
    Insurance Company3%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise83%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise9%
    Large Enterprise82%
    Buyer's Guide
    Slack vs. Symphony
    March 2024
    Find out what your peers are saying about Slack vs. Symphony and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Slack is ranked 3rd in Enterprise Social Software with 68 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Slack is rated 8.4, while Symphony is rated 7.2. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Slack is most compared with SharePoint, Atlassian Confluence, Chatter, ChatWork and Zulip, whereas Symphony is most compared with Microsoft Teams, Drupal and SharePoint. See our Slack vs. Symphony report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.