We performed a comparison between Office 365 and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is quite intuitive and easy to use."
"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."
"The most valuable feature is Microsoft Exchange."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."
"Reliable without any glitches."
"There's a lot there in terms of apps and features."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The quality of the meetings is very good."
"The solution is scalable and is capable of working on every appliance on every operating system."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"The deployment is very fast."
"We like the easy provisioning of Skype for Business Conferencing."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"The product helps me make international calls."
"It could be more user-friendly for inexperienced people."
"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"In the next release, I would like to have a more intuitive tutorial."
"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."
"There are some complexities to the initial setup if you use some of the more advanced features."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"The cost of Skype for Business has room for improvement."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Office 365 is rated 8.4, while Skype for Business is rated 7.8. The top reviewer of Office 365 writes "Excellent technical support, easy to install, but the price, while affordable, could be improved". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and Dropbox, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and GoToMeeting. See our Office 365 vs. Skype for Business report.
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