Zerto operates in disaster recovery, while Norton Small Business focuses on cybersecurity. Zerto offers an advantage in complex environments with its disaster recovery capabilities, whereas Norton Small Business provides a comprehensive digital security suite for small businesses.
Features: Zerto provides near real-time continuous replication, low RPOs, and integrates with VMware, offering hardware-independent replication. Norton Small Business delivers antivirus protection, a firewall, and identity protection capabilities, along with VPN services and performance optimization for digital security.
Room for Improvement: Zerto may improve its documentation, support for more hypervisors, and backup capabilities. Norton Small Business could enhance integration with mobile platforms, reduce notifications, and improve upselling within the app.
Ease of Deployment and Customer Service: Zerto provides flexible deployments across on-premises and cloud environments with excellent support, though setup can be complex. Norton Small Business is easier to deploy due to automated solutions and intuitive support, with strong customer service.
Pricing and ROI: Zerto is higher-priced, aligning with enterprise solutions, offering great ROI by reducing downtime. Norton Small Business is affordable, available in yearly plans, offering ROI through consistent security and peace of mind.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
Most people like me hope we never have to use it. It is like insurance.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
To increase accessibility for small and medium businesses, Zerto should consider a competitive pricing strategy, possibly including subscription-based licensing options.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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