NoPaperForms vs Zoho CRM comparison

NoPaperForms and Zoho are both solutions in the CRM category. NoPaperForms is ranked #40 with an average rating of 7.0, while Zoho is ranked #5 with an average rating of 8.3. NoPaperForms holds a 0.3% mindshare in CRM, compared to Zoho’s 3.0% mindshare. Additionally, 100% of NoPaperForms users are willing to recommend the solution, compared to 88% of Zoho users who would recommend it.

NoPaperForms

Read 1 NoPaperForms review

150 Views
70 Comparison Views

100% willing to recommend

Zoho CRM

Read 52 Zoho CRM reviews

2,372 Views
1,178 Comparison Views

88% willing to recommend

NoPaperForms

Zoho CRM

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Executive Summary

We performed a comparison between NoPaperForms and Zoho CRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: May 2025).

Buyer's Guide

CRM

May 2025

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Helped 850,491 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NoPaperForms

Ranking in CRM

40th

Average Rating

7.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho CRM

Ranking in CRM

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Opportunity Management (3rd), Sales Force Automation (3rd)

Mindshare comparison

As of May 2025, in the CRM category, the mindshare of NoPaperForms is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zoho CRM is 3.0%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

reviewer2209905

Senior Director Category Management at a educational organization with 5,001-10,000 employees

End-to-end sales calling solution for us but dashboard is not very intuitive

The dashboard is not very intuitive. You need to store the number of dials made on a particular lead, then the number of dials after it connects, and then the number of conversions. We typically move all this data to our database and build dashboards on top of that. Our in-house central logistics team builds dashboards on top of NoPaperForms data, which are more intuitive and help us make better decisions. NoPaperForms doesn't track lead activity in the detail we expect. In future, I would want NoPaperForms to store the number of dials we're making on a particular lead. A lot of lead activity details should be there as part of the lead activity dashboard. Storing all the details related to lead activity would definitely help them build better dashboards. I would ideally want them to work on their automation. The team has to manually put filters on the lead activity or stages and then manually push leads into a campaign where counsellors are calling or receiving calls. LeadSquared (LSQ) provides a feature where you can put all of these automations. Based on lead activity, you can put a lot of these automations, and then the campaign will be automatically assigned. It will reduce a lot of manual effort.

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AmerKhan

Senior Director - Head of Solution Engineering at Osol tech (Private) Limited

Diverse integrations assist in seamlessly aligning marketing efforts with sales tracking

Zoho CRM is flexible due to its integrations, like with Zoho Campaign, helping integrate marketing efforts with CRM processes. It offers a no-cost entry with the ability for three users to use it at no charge, which is beneficial for startups to explore the platform without financial strain. This enables me to start using the platform, handle opportunities, and get a feel before committing financially.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature we like most is Campaign Dial-in, which allows us to churn through 5,000 to 10,000 leads without agents having to dial manually."

"I like that it is easy to get data in and out of it. We can export and import CSV files. I also like that the database is hierarchical, which allows me to be able to look at a parent and multiple children."

"The login and logout times of each employee of our company are recorded by Zoho CRM for productivity calculations"

"Zoho CRM is easy to use and easy to understand."

"I like Zoho CRM's automatic lead assignment and automated workflows."

"There are many features that capture customer data."

"Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers."

"The solution has an efficient notification feature."

"I think the whole pipeline tracking is most useful for us."

More Zoho CRM pros

Cons

"I would ideally want them to work on their automation. The team has to manually put filters on the lead activity or stages and then manually push leads into a campaign where counsellors are calling or receiving calls."

"There was a challenge while deploying Zoho when we brought an API code. Because integrations "aren't perfect" for every organization."

"What needs improvement in Zoho CRM is the UI. It needs to be more user-friendly. I like Salesforce better than Zoho CRM in terms of the UI, so if Zoho CRM can make some UI changes, that would make the tool better."

"The chatbot feature is not very intelligent and lacks AI capabilities."

"I would like to see better integration with Zoho Creator."

"The analytics and AI suggestion features need improvement."

"The support is not quite good."

"There should be easy access to feature recommendations in the solution"

"The process of creating reports is not very user-friendly - it takes time, and it's confusing."

More Zoho CRM cons

Pricing and Cost Advice

"I would rate the pricing a four out of ten, with one being cheap and ten being expensive. It is on the cheaper side."

"The solution has standard pricing plans."

"It is around $1000 a month."

"Zoho CRM has a subscription-based license, which is not too expensive."

"Compared to other solutions, I would say Zoho CRM is very, very affordable because we can use different applications with one license."

"Its price is lower than the other software."

"The licensing is the subscription, where we pay $50 per month per user."

"If you compare the pricing with SAP, it is well priced and you are able to pay as you go."

"The price of Zoho CRM is already competitive, but we would always like to have a better discount. Most of the features are included in the price but if we want the extra features then we have to purchase them."

More Zoho CRM pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

75%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for NoPaperForms?

I would rate the pricing a four out of ten, with one being cheap and ten being expensive. It is on the cheaper side. There is a variable component depending on your lead volume. NoPaperForms versus...

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What needs improvement with NoPaperForms?

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What is your primary use case for NoPaperForms?

We use NoPaperForms as a sales CRM for all the leads, calling, and everything. It's a complete end-to-end sales calling solution for us. All our agents work on that tool, and all the leads are in N...

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What do you like most about Zoho CRM?

Zoho CRM integrates easily with customer service workflows.

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What is your experience regarding pricing and costs for Zoho CRM?

I rate the pricing as a five out of ten, as it offers good value for money.

See all answers

What needs improvement with Zoho CRM?

The analytics and AI suggestion features need improvement.

See all answers

Comparisons

ExtraaEdge vs NoPaperForms

Compared 100% of the time

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Compared 53% of the time

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Compared 9% of the time

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Compared 6% of the time

Oracle CRM vs Zoho CRM

Compared 6% of the time

Salesforce Sales Cloud vs Zoho CRM

Compared 5% of the time

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Product Reports

Buyer's Guide

CRM

May 2025

Download NoPaperForms product report

Buyer's Guide

Zoho CRM

April 2025

Download Zoho CRM product report

Overview

A defacto choice for educational organizations looking to grow their enrollments, we at NoPaperForms make Sales, Marketing, Admission, Finance, and Operation teams more productive with our powerful yet easy-to-use solutions. While each of our purpose-built products whether Enrollment Cloud, Education CRM, Application Platform, Education Chatbot, or Payment Cloud is powerful on its own, the real impact is when you enroll as one.

NoPaperForms

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

Zoho

Sample Customers

Information Not Available

JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult

Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: May 2025.

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