NoPaperForms vs Zoho CRM comparison

"The feature we like most is Campaign Dial-in, which allows us to churn through 5,000 to 10,000 leads without agents having to dial manually."

"There are many features that capture customer data."

"The most valuable feature of Zoho CRM is its ease of use."

"The initial setup is pretty fast."

"I like Zoho CRM's automatic lead assignment and automated workflows."

"Zoho CRM's best feature is its reporting."

"The login and logout times of each employee of our company are recorded by Zoho CRM for productivity calculations"

"We use the solution for different projects. We use it to patch lead details from clients' sources."

"Zoho CRM handles the entire customer relationship management, from lead generation to workflows, reports, and lead qualification."

"I would ideally want them to work on their automation. The team has to manually put filters on the lead activity or stages and then manually push leads into a campaign where counsellors are calling or receiving calls."

"The support response time for this solution could be improved."

"Support could be more knowledgeable."

"Certain functions have occasional performance issues."

"This solution needs a more user-friendly interface."

"I would like to see better integration with Zoho Creator."

"There are two things I would like to see from Zoho CRM. The first would be to include a calling feature that is connected to our call center. Second, I would like financial targeting and how to measure targeting for the sales agent to be connected better with bookings."

"There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently."

"There was a challenge while deploying Zoho when we brought an API code. Because integrations "aren't perfect" for every organization."

"I would rate the pricing a four out of ten, with one being cheap and ten being expensive. It is on the cheaper side."

"This solution is less expensive than Salesforce."

"The basic plan has changed from $15 to $25 or $30."

"Professional plans cost $35 per user in the USA and EUR 35 in Europe."

"The solution has standard pricing plans."

"There is a license required for this solution."

"Zoho CRM has a subscription-based license, which is not too expensive."

"We have an annual license fee that costs $12,000."

"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a five. However, the pricing is fine because we chose the enterprise plan as a private limited company."