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NinjaOne vs Tanium XEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
NinjaOne
Ranking in Unified Endpoint Management (UEM)
8th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (9th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd)
Tanium XEM
Ranking in Unified Endpoint Management (UEM)
9th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 34.4%, down from 41.0% compared to the previous year. The mindshare of NinjaOne is 3.6%, up from 0.5% compared to the previous year. The mindshare of Tanium XEM is 2.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Vikram - PeerSpot reviewer
Offers reliability and efficiency to users
The real-time visibility offered by the product has impacted our company's IT operations, and I can say that it is a user-friendly or admin-friendly product. I recommend the product to others since it is a powerful solution. The product is reliable and efficient. The product vendors are helpful, and they try to engage with the customers and improve the product. In terms of the benefits offered by the product, it is a powerful tool where the vendor offers support to users. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is reliable, scalable, and user-friendly."
"The stability of Microsoft Intune is ten out of ten."
"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"Intune's integration with Microsoft 365 is exceptional."
"We have one MDM that works with Windows, iOS, and Android."
"It is a stable solution."
"The tool's most valuable feature is Autopilot."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The most valuable feature we have found currently is probably patch management."
"Good at managing updates and for remote support."
"The most important aspect of this tool is the security it provides our company."
"NinjaOne's best feature is its monitoring."
"The solution's technical support is very responsive."
 

Cons

"There should be more focus on mobile device security and integration."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"Setting up Intune Autopilot can be a little complicated."
"The security aspect could be more effective."
"I heard some pain points. The main thing is the learning curve. It took time to implement. It was not the best product starting out of the gate."
"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."
"The support is not particularly good. Sometimes when you open a case with Microsoft, you end up resolving the issue by yourself."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The network monitoring needs to be improved."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"The ticketing system in NinjaOne is not the best."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"Lacks sufficient integrations with other PSAs."
"The graphical user interface could be improved."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"There are some bugs in the product. The tool needs to improve in the area of reporting."
 

Pricing and Cost Advice

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"I am satisfied with the pricing."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The purchase of the product was handled by someone else."
"This cost is approximately $30 USD per user per month."
"The product's pricing depends on the number of PCs or devices."
"We currently pay $1.20 per device on a monthly basis."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaRMM uses a subscription model."
"Its pricing is great."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
15%
Government
8%
Retailer
7%
Financial Services Firm
7%
University
11%
Government
11%
Financial Services Firm
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What do you like most about Tanium XEM?
The solution's technical support is very responsive.
What needs improvement with Tanium XEM?
There are some bugs in the product. The tool needs to improve in the area of reporting. Even though the reporting par...
What is your primary use case for Tanium XEM?
I use the solution in my company for reporting, software delivery, and patching. The tool is similar to SCCM.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about Microsoft, Omnissa, ManageEngine and others in Unified Endpoint Management (UEM). Updated: June 2025.
856,873 professionals have used our research since 2012.