

Find out in this report how the two Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Time-wise, it is probably saving the service desk a day a week.
We saved money because we were able to consolidate three different tools into one.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
CallStream helps us integrate and automate tasks.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
Customer support from NinjaOne is excellent.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
I would rate the scalability of NinjaOne as ten out of ten.
We easily install the agent on new servers and can create scripts to automate agent installation.
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
NinjaOne is extremely stable.
Overall, the support provided has been excellent.
It is a stable solution, which is why we chose it.
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Security and reporting, including business intelligence tools, are adequate.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
| Product | Mindshare (%) |
|---|---|
| Qualys TotalCloud | 0.9% |
| NinjaOne | 0.8% |
| Other | 98.3% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 26 |
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?
What benefits can users expect?
NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
TotalCloud is the Qualys approach to Cloud Native Application Protection Platform (CNAPP) for cloud infrastructure and SaaS environments. With TotalCloud, customers extend TruRisk insights (transparent cyber risk scoring methodology) from the Qualys Enterprise TruRisk Platform to their cloud environments allowing for a seamless unified view of cyber risk across on-prem, hybrid, and multi-cloud environments.
Features and capabilities of Qualys TotalCloud include, but are not limited to:
Discover: Complete visibility and insights into cyber-risk exposure across multi-cloud. Continuously discover and monitor all your workloads across a multi-cloud environment for a 360-degree view of your cloud footprint. Identify known and previously unknown internet-facing assets for 100% visibility and tracking of risks.
Assess: Comprehensive cloud-native assessments with FlexScanTM. Extensive scanning capabilities with Qualys FlexScan, including no-touch, agentless, API- and snapshot-based scanning, along with agent- and network-based scanning for in-depth assessment. Use these multiple scanning methods to scan a workload to get a unified and comprehensive view of vulnerabilities and misconfigurations.
Prioritize: Unified security view to prioritize cloud risk with TruRiskTM. Experience a unified risk-based view of cloud security with insights across workloads, services, and resources. Qualys TruRisk quantifies security risk by workload criticality and vulnerabilities; it correlates with ransomware, malware, and exploitation threat intelligence to prioritize, trace, and reduce risk.
Defend: Real-time protection against evolving and unknown threats with InstaProtectTM. Qualys enables continuous monitoring of all cloud assets to ensure they are protected against threats and attacks at runtime. Qualys keeps your cloud runtime safe by detecting known and unknown threats across the entire kill chain in near real-time across a multi-cloud environment.
Remediate: Fast remediation with QFlow – no code, drag-and-drop workflows. The integration of QFlow technology into Qualys TotalCloud saves security and DevOps teams valuable time and resources. Automation and no-code, drag-and-drop workflows help simplify the time-consuming operational tasks of assessing vulnerabilities on ephemeral cloud assets, alerting on high-priority threats, remediating misconfigurations, and quarantining high-risk assets.
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