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NGA ResourceLink [EOL] vs Paylocity comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NGA ResourceLink [EOL]
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Paylocity
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
Benefits Administration (30th), Talent Management (37th), Cloud HCM (30th)
 

Featured Reviews

it_user723054 - PeerSpot reviewer
Senior Systems and Information Analyst with 1,001-5,000 employees
Creates user defined screens, which are then reportable
Flexibility in terms of customisation does come at the expense of ease of use. It is not the easiest system to manage from a system administrator point of view. Whilst obviously not unmanageable, you will need to develop expertise in teams to manage the back end of the system internally within the organisation.
RP
HR Specialist with 201-500 employees
Has a comprehensive and intuitive knowledge base, and time saving payroll administration features
Paylocity is not great at communicating customer support related issues such as account manager changes. They claim to provide concierge level of support, but it has not been great. Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust. At present, I can't send attachments, add hyperlinks to videos, or embed questions in videos. Also, the number of notifications regarding benefits needs to be increased so that new employees get reminders more than once.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to create user defined screens, which are then reportable, allows us to capture specialised information that would not necessarily be considered core HR data for most organisations, and as a university, the ability to produce our HESA return using the dedicated module is invaluable."
"I would recommend ResourceLink and it is a highly customisable solution to any organisation, but they would need to employ a System Analyst to fully implement the system due to the size and complexities."
"MyView is easy to configure, and Auto Enrolment is excellent as you can automate letters and templates."
"My favorite feature is payroll administration, which has been awesome. You can import as many batches as you want to and run them synchronously or asynchronously. Since I work in a finance company with commissions, bonuses, and distribution, it's great to be able to do that. I can upload multiple things. Also, I can upload different sets of commission lists into the same payroll batch and upload the time card imports and overtime imports if I want to and separate them. I can create multiple batches around an individual or one one set of audit backing, and then I can approve them or leave them open. The way that Paylocity has set up their payroll system is really good and saves us a lot of time. It's very specific and helpful."
 

Cons

"Customer service is questionable at best recently; we have experienced issues with patches and installation of additional modules, which has caused delays on some projects and meant senior managers of the school have had to be involved in escalating issues."
"Leave Management needs to be significantly enhanced and ACs need to be trained fully on the product."
"Their product is not overly intuitive when setting up new processes, but MyView is very easy to use."
"Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust."
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Top Industries

By visitors reading reviews
No data available
Construction Company
19%
Outsourcing Company
15%
Comms Service Provider
14%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

ResourceLink, NorthgateArinso ResourceLink
No data available
 

Overview

 

Sample Customers

St Vincents, The British Library
POLYWOOD, University Clinical Healthcare, New England Authentic Eats, Revere Plastics, Stonewall Kitchen, Circuit Transit, Powerhouse Retail, Mountainside Fitness, Crafton Tull, Noble House Hotels & Resorts, Gurley Leep Automotive, Taco Johns
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