New Relic vs vRealize Network Insight comparison

New Relic and VMware are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #6 with an average rating of 7.8, while VMware is ranked #23 with an average rating of 8.8. New Relic holds a 4.6% mindshare in IM, compared to VMware’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 89% of VMware users who would recommend it.

New Relic

Read 158 New Relic reviews

6,654 Views
5,250 Comparison Views

94% willing to recommend

vRealize Network Insight

Read 46 vRealize Network Insight reviews

848 Views
509 Comparison Views

89% willing to recommend

New Relic

vRealize Network Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

vRealize Network Insight and New Relic operate in the network management and application performance monitoring categories respectively. New Relic seems to have the upper hand with real-time analytics and application-level insights.

Features: vRealize Network Insight offers detailed visibility into network flows, effective micro-segmentation, and streamlined troubleshooting. It supports capacity forecasts and network traffic visualization with user-friendly dashboards. New Relic provides real-time performance metrics, transaction tracing, and error detection for application and server monitoring.

Room for Improvement: vRealize Network Insight could benefit from better integration with third-party technologies, more intuitive layouts for beginners, and improved reporting features. New Relic faces challenges with high costs, complex licensing, and limited historical data retention. Users suggest enhancing its alerting system and providing more user-friendly documentation.

Ease of Deployment and Customer Service: vRealize Network Insight is often deployed on-premises, appealing to organizations with strict data residency requirements, and its technical support is frequently rated highly. New Relic is deployed in public and hybrid cloud environments, offering scalability, with customer service being supportive, though some users face licensing and billing challenges.

Pricing and ROI: vRealize Network Insight is generally seen as expensive, providing significant ROI through reduced network troubleshooting time and efficient deployment strategies. New Relic has high costs, particularly as usage scales, providing ROI via improved development productivity and performance insights. Clearer pricing structures and flexibility in scaling would benefit users.

To learn more, read our detailed New Relic vs. vRealize Network Insight Report (Updated: April 2025).

Buyer's Guide

New Relic vs. vRealize Network Insight

April 2025

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Helped 850,491 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

7th

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)

vRealize Network Insight

Ranking in Network Monitoring Software

23rd

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 4.6%, down from 6.0% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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NiteshKumar1

Principle consultant at Infosys

The tool's configuration is easy and artifacts are easily accessible through professional services and the web

The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have baseline level alerting."

"The VPN is one of the solution's most valuable features for us."

"The stability of New Relic APM is very good."

"The most valuable feature is the ability to manage the application flow."

"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."

"The pricing is pretty good."

"The solution is scalable, and it is easy because all the documentation is available."

"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."

More New Relic pros

"The most valuable feature for me is the different views that you can get when selecting an application or a VLAN. It shows you the traffic flows. It gives you a visual representation of something that, in text, just may not make as much sense."

"It is user-friendly. It's pretty simple to deploy and to run. It gives you pretty easy-to-understand reports, very graphically intense, so you can visualize what's going on in your network."

"We haven't had any complaints about the stability of the solution or heard of any issues. None of our clients have mentioned running into bugs or glitches. There haven't been crashes."

"The most valuable feature for us is that insight into what our network is really doing - it's a fairly complex network. Not having to go through thousands of lines of network configuration to find firewall ports that were open or closed, for various ports, was very valuable. It went out and found everything we need very quickly."

"It especially helps with deploying NSX, that you're not having to manually chase down and figure out what you need to do to microsegment VMs. This gives a nice option where you can say, "Hey, this VM, show me what flows are there." I can export it out and then import it as an NSX rule and job done."

"I find that the interface of most VMware products is very similar, which I consider an advantage due to its ease of use compared to other tools like Splunk."

"It helps a lot because, until now, we didn't have the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency."

"It's a very powerful, very manageable product."

More vRealize Network Insight pros

Cons

"The solution should include more detailed reports for SQL database requests."

"The pricing could be improved as it is quite high relative to what is offered."

"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."

"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"We have had issues with our agents going offline."

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."

"Email alert customization is limited."

More New Relic cons

"Since Broadcom acquired VMware, it has been experiencing challenges. Many sales processes are not well defined."

"The only issue we have is that the solution does not always capture the host names."

"When we talk about those micro-segmentation rules, there's an Export function. It is very macro-segmentation oriented instead. So if you choose an application, it will find the tiers within that application and say that it's communicating on, say, port 80 to a separate VLAN. There might be 200 machines in that other VLAN. You don't want to open port 80 at all of them. So we need a lot more granularity in those suggested firewall rules."

"The compatibility with each and every component of the infrastructure is the main thing that I am looking for. I would like them to make sure that it's compatible with different kinds of storage systems, etc. I have seen the compatibility list. I feel it can be more compatible than it is right now."

"The solution can be improved by making it more compatible with other brands, allowing for better integration."

"The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."

"vRNI needs more remediation where it hooks into NSX."

"The IT infrastructure industry is expected to evolve towards a hybrid cloud model in the next five to ten years. In this model, most of the customer's resources reside on-premise within a private cloud setup, such as VMware. Another segment operates within public cloud environments like Azure and AWS, and a portion remains in traditional data centers. There should be seamless interoperability between public and private clouds. AWS and VMware need to work together to make it possible. Whether users interact with on-premise infrastructure or configure resources in the public cloud, the user experience must be seamless."

More vRealize Network Insight cons

Pricing and Cost Advice

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"The detection piece of it brings us a big return on investment."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"The solution is less expensive than AppNeta."

"Cost is significant with a lot of extras."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

More New Relic pricing and cost advice

"It's an expensive product because we have a lot of nodes."

"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."

"We have spent less time investigating network flows, so it is absolutely cost-effective."

"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."

"They should include the product in NSX because it's important to have it for deployment."

"I rate vRealize Network Insight's pricing a seven point five out of ten."

"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."

"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."

More vRealize Network Insight pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

46%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

See all answers

What do you like most about vRealize Network Insight?

The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.

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What is your experience regarding pricing and costs for vRealize Network Insight?

Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.

See all answers

What needs improvement with vRealize Network Insight?

Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...

See all answers

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Splunk AppDynamics vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 5% of the time

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Compared 21% of the time

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Compared 17% of the time

SolarWinds NPM vs vRealize Network Insight

Compared 16% of the time

DX Spectrum vs vRealize Network Insight

Compared 13% of the time

ManageEngine OpManager vs vRealize Network Insight

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Product Reports

Buyer's Guide

New Relic

April 2025

Download New Relic product report

Buyer's Guide

vRealize Network Insight

April 2025

Download vRealize Network Insight product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Arkin

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.

VMware

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet

Buyer's Guide

New Relic vs. vRealize Network Insight

April 2025

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