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New Relic vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
18th
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (5th)
vRealize Network Insight
Ranking in Network Monitoring Software
38th
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 4.4%, down from 6.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
NiteshKumar1 - PeerSpot reviewer
The tool's configuration is easy and artifacts are easily accessible through professional services and the web
The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the dashboards and tracing."
"It has a simple initial setup."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The versatility of the solution is its most valuable feature."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The solution offers good documentation."
"The simplicity of the dashboard is very good."
"The gradual way the Network Insight shows you all the relevant information about your networks. It's pretty good. You can really dig deep deep inside and see where the problem is, where it comes from, what you have inside, how did you configure it. Also, it has alerts so you can have pretty much quite a big overview about your network. This is really something good."
"The most valuable features are the monitoring and tracking. It's also intuitive and user-friendly. The screen looks exactly the same as the other appliances for VMware, so it's easy to navigate."
"The ability to use the natural language query and see the visualization is quickly intuitive, and it works very well."
"Whenever we say "valuable" with respect to the network, it's more towards the security. The firewall rule issues it shows us and the recommendations that we get from vRNI are the most valuable features because they are actually making our network more secure."
"The automation collects all the relationships between servers, allowing us to visualize these relationships and organize the migration into waves."
"It allows us to see how the network devices function as well as to see network glitches or fluctuations or dropping of packets."
"It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks."
"It has definitely helped us to meet compliance rules by assuring that all traffic is going to where it's supposed to go. It can be used to report that you are in compliance, as well as helping you get into compliance."
 

Cons

"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The solution needs to have staging."
"It would be nice if there were pre-made dashboards."
"I'd like to see better support for being able to search the hardware NetFlow data. It ingests fairly well, but you can't tell, in a lot of cases, what source the data came from. I'd like to see more support for picking specific sources. That way you could really make a compelling use case. There are also some difficulties where it can't exactly trace the path between source and destination but if you hit the reverse flow on the same search it shows the entire path."
"Support could be much better."
"There could be some deeper analytics into packet inspection and trace flows. It could use some kind of machine learning to look at Layer 7 traffic for potential malware or corrupt packets."
"Since Broadcom acquired VMware, it has been experiencing challenges. Many sales processes are not well defined."
"There is room for improvement when it comes to pricing because we pay here in Brazil, and all the costs are based on the dollar."
"After Broadcom acquired VMware, I would rate their support at five or less in many cases. It's difficult to find necessary documentation, open tickets, and get support."
"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."
"When we talk about those micro-segmentation rules, there's an Export function. It is very macro-segmentation oriented instead. So if you choose an application, it will find the tiers within that application and say that it's communicating on, say, port 80 to a separate VLAN. There might be 200 machines in that other VLAN. You don't want to open port 80 at all of them. So we need a lot more granularity in those suggested firewall rules."
 

Pricing and Cost Advice

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"Pricing is better with New Relic APM than Dynatrace."
"Comparatively, the pricing is expensive."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"This is an expensive product."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."
"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."
"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."
"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."
"It has brought more money into our company."
"We have spent less time investigating network flows, so it is absolutely cost-effective."
"vRealize Network Insight is expensive."
"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.
What needs improvement with vRealize Network Insight?
Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Arkin
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about New Relic vs. vRealize Network Insight and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.