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New Relic vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
18th
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (5th)
vRealize Network Insight
Ranking in Network Monitoring Software
38th
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 4.4%, down from 6.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
NiteshKumar1 - PeerSpot reviewer
The tool's configuration is easy and artifacts are easily accessible through professional services and the web
The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"New Relic has helped us in terms of the optimizing our print and loading times."
"New features are added often."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It does everything we wanted it to do."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"We are able to drill down and see what is going on in the system."
"The most valuable feature for me is the different views that you can get when selecting an application or a VLAN. It shows you the traffic flows. It gives you a visual representation of something that, in text, just may not make as much sense."
"It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks."
"The solution helps reduce time to value, increase performance, provide deep visibility, and easily manage networks."
"The most valuable feature is the visualization. It's really handy to be able to classify network objects as with applications and see the interaction between them."
"What's valuable to us is the ability to get a view into the virtual space, which is something we haven't had before. Before, it was done by collecting from network endpoints and extrapolating into the virtual environment. Now it's coming directly from the virtual environment."
"It allows us to see how the network devices function as well as to see network glitches or fluctuations or dropping of packets."
"Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system."
"It's user-friendly. It's similar to the GUI that most VMware products are moving to, and the consistency across those makes it easy to switch from one product to another. Also, the search bar at the top is plain text and it helps you, it guides you along with your search query, so that helps. The first day you're in there you can start building actual queries."
 

Cons

"In the next release, I'd like to see a better pricing structure."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The browser isn't exactly reliable."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The solution only supports the cloud platform and not on-premises."
"The customization of the start and end time is kind of cool."
"vRNI needs more remediation where it hooks into NSX."
"It needs to be a little easier to use and to understand the information it's putting out. That would make it more helpful. If you're not a network person you need to understand things like network policies and concepts. If you gave it to a regular admin, it would be nice if it were easier for them to pick up what is going on, understand the flows and whether or not stuff should be talking to each other, as opposed to just port groups and IP addresses."
"The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue."
"After Broadcom acquired VMware, I would rate their support at five or less in many cases. It's difficult to find necessary documentation, open tickets, and get support."
"I would like to see more reporting features, more dashboards."
"The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."
"The only issue we have is that the solution does not always capture the host names."
"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."
 

Pricing and Cost Advice

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The price of New Relic could improve. It is expensive."
"The detection piece of it brings us a big return on investment."
"This is an expensive tool."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."
"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."
"I rate vRealize Network Insight's pricing a seven point five out of ten."
"It's an expensive product because we have a lot of nodes."
"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."
"They should include the product in NSX because it's important to have it for deployment."
"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."
"vRealize Network Insight is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.
What needs improvement with vRealize Network Insight?
Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Arkin
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about New Relic vs. vRealize Network Insight and other solutions. Updated: July 2025.
862,077 professionals have used our research since 2012.