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New Relic vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
18th
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (5th)
vRealize Network Insight
Ranking in Network Monitoring Software
38th
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 4.4%, down from 6.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
NiteshKumar1 - PeerSpot reviewer
The tool's configuration is easy and artifacts are easily accessible through professional services and the web
The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has given us better insight into the performance of the system."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It has a simple initial setup."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"It has prevented failures from occurring in our production environment."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable features are the dashboards and tracing."
"The most valuable feature is the profiling of the applications for micro-segmentation... It has made the migration to NSX much easier. Most of the sys admins within the smaller silos, they have no idea what ports are needed to run their stuff at all. I am pretty sure the micro-segmentation would never, ever have occurred without it."
"The automation collects all the relationships between servers, allowing us to visualize these relationships and organize the migration into waves."
"The most valuable features are the packet trace flow and that the view of the whole environment is deep."
"It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks."
"I find it user-friendly and intuitive. With the GUI interface that we do use on a regular basis, it's easy to navigate, it's easy to see, easy to query. We get reports. It's easy to use."
"The ability to use the natural language query and see the visualization is quickly intuitive, and it works very well."
"It helps a lot because, until now, we didn't have the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency."
"The most valuable feature is the visualization. It's really handy to be able to classify network objects as with applications and see the interaction between them."
 

Cons

"The price needs improvement."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"I haven't come across any features that are lacking."
"There could be some deeper analytics into packet inspection and trace flows. It could use some kind of machine learning to look at Layer 7 traffic for potential malware or corrupt packets."
"The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco."
"I would like to see more reporting features, more dashboards."
"There is room for improvement when it comes to pricing because we pay here in Brazil, and all the costs are based on the dollar."
"The only issue we have is that the solution does not always capture the host names."
"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."
"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."
"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."
 

Pricing and Cost Advice

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"It would be nice if we could buy it annually instead of monthly."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"Cost is significant with a lot of extras."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"They should include the product in NSX because it's important to have it for deployment."
"I rate vRealize Network Insight's pricing a seven point five out of ten."
"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."
"We have spent less time investigating network flows, so it is absolutely cost-effective."
"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."
"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."
"It has brought more money into our company."
"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.
What needs improvement with vRealize Network Insight?
Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Arkin
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about New Relic vs. vRealize Network Insight and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.