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New Relic vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
18th
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (5th)
vRealize Network Insight
Ranking in Network Monitoring Software
38th
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 4.4%, down from 6.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
NiteshKumar1 - PeerSpot reviewer
The tool's configuration is easy and artifacts are easily accessible through professional services and the web
The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The VPN is one of the solution's most valuable features for us."
"It has helped us maintain a much higher uptime than we had previously."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"Server uptime is its most valuable feature."
"It allows us to see how the network devices function as well as to see network glitches or fluctuations or dropping of packets."
"The most valuable feature for me is the different views that you can get when selecting an application or a VLAN. It shows you the traffic flows. It gives you a visual representation of something that, in text, just may not make as much sense."
"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."
"It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks."
"The most valuable feature is the visualization. It's really handy to be able to classify network objects as with applications and see the interaction between them."
"It has really tightened down the security. That was something that we were lacking. It has also given us deep visibility into our network. We can really get down and see all of the traffic within the data center, between the VMs, between the applications, database servers, other application servers, web servers. We can identify everything that is communicating, and we can see it all on one product."
"We can see everything going on in NSX and get a good picture of our environment."
"The most valuable features are the packet trace flow and that the view of the whole environment is deep."
 

Cons

"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"In the next release, I'd like to see a better pricing structure."
"The price needs improvement."
"If it were more application-aware, more descriptive; if it were able to determine the application that is actually doing the communication, that would be easier. More application information: which user or account it's accessing, is it accessing this application, doing these calls, if it is accessing a script, what script is it accessing. Things like that would provide deeper analytics so I can track what's going on. It would not just be, "These people shouldn't be talking," but who is actually doing these calls."
"The solution is very much viewer centric and it would be nice if it would transcend just the virtual infrastructure."
"I would like to see them expand the capabilities to infrastructure types other than just VMware."
"The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue."
"The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."
"The compatibility with each and every component of the infrastructure is the main thing that I am looking for. I would like them to make sure that it's compatible with different kinds of storage systems, etc. I have seen the compatibility list. I feel it can be more compatible than it is right now."
"The only reason I would not give it a nine or a 10 is for cost reasons. It seems to be one of those things that really belongs as part of the product inherently and not as an add-on. That would be my only concern."
"I would like to see more interoperability on the firewall and low balancer sides."
 

Pricing and Cost Advice

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"Comparatively, the pricing is expensive."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"This is an expensive tool."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The pricing is fine."
"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."
"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."
"We have spent less time investigating network flows, so it is absolutely cost-effective."
"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."
"They should include the product in NSX because it's important to have it for deployment."
"I rate vRealize Network Insight's pricing a seven point five out of ten."
"It has brought more money into our company."
"It's an expensive product because we have a lot of nodes."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Educational Organization
9%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.
What needs improvement with vRealize Network Insight?
Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Arkin
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about New Relic vs. vRealize Network Insight and other solutions. Updated: July 2025.
862,514 professionals have used our research since 2012.