New Relic vs vRealize Network Insight comparison

New Relic and Broadcom are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #8 with an average rating of 7.9, while Broadcom is ranked #38 with an average rating of 8.3. New Relic holds a 3.5% mindshare in IM, compared to Broadcom’s 0.7% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.

New Relic

Read 163 New Relic reviews

12,842 Views
4,752 Comparison Views

94% willing to recommend

vRealize Network Insight

Read 47 vRealize Network Insight reviews

1,953 Views
898 Comparison Views

89% willing to recommend

New Relic

vRealize Network Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

vRealize Network Insight and New Relic operate in the network management and application performance monitoring categories respectively. New Relic seems to have the upper hand with real-time analytics and application-level insights.

Features: vRealize Network Insight offers detailed visibility into network flows, effective micro-segmentation, and streamlined troubleshooting. It supports capacity forecasts and network traffic visualization with user-friendly dashboards. New Relic provides real-time performance metrics, transaction tracing, and error detection for application and server monitoring.

Room for Improvement: vRealize Network Insight could benefit from better integration with third-party technologies, more intuitive layouts for beginners, and improved reporting features. New Relic faces challenges with high costs, complex licensing, and limited historical data retention. Users suggest enhancing its alerting system and providing more user-friendly documentation.

Ease of Deployment and Customer Service: vRealize Network Insight is often deployed on-premises, appealing to organizations with strict data residency requirements, and its technical support is frequently rated highly. New Relic is deployed in public and hybrid cloud environments, offering scalability, with customer service being supportive, though some users face licensing and billing challenges.

Pricing and ROI: vRealize Network Insight is generally seen as expensive, providing significant ROI through reduced network troubleshooting time and efficient deployment strategies. New Relic has high costs, particularly as usage scales, providing ROI via improved development productivity and performance insights. Clearer pricing structures and flexibility in scaling would benefit users.

To learn more, read our detailed New Relic vs. vRealize Network Insight Report (Updated: December 2025).

Buyer's Guide

New Relic vs. vRealize Network Insight

December 2025

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Helped 879,310 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.7

New Relic enhances performance through reduced response times and server needs, improving troubleshooting and efficiency, despite higher premium costs.

Sentiment score

1.0

vRealize Network Insight improved efficiency and reduced costs, achieving labor and hardware savings and enhancing problem-solving and network mapping speed.

There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

For more quotes and insights, download the New Relic report

No quotes available

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Customer Service

Sentiment score

7.5

New Relic's customer service is praised for professionalism, responsiveness, and expert guidance, with high satisfaction and prompt support.

Sentiment score

4.0

vRealize Network Insight's customer support is generally praised but noted for delays and challenges, especially post-Broadcom acquisition.

If I drop an email to them, they will respond quickly to my email.

Vamsi Busa

Senior DevOps Engineer at a tech vendor with 10,001+ employees

Customer support from New Relic is very good, and we rarely need to create support tickets.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

Issues that could be solved quickly sometimes take longer because they go around in circles.

Pietro Dell'Erba

Head of API at a marketing services firm with 11-50 employees

For more quotes and insights, download the New Relic report

It's difficult to find necessary documentation, open tickets, and get support.

Ulisses Souza

Virtualization Specialist at a computer software company with 51-200 employees

We are paying too much for technical support from VMware.

Shaijith KB

Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)

For more quotes and insights, download the vRealize Network Insight report

Scalability Issues

Sentiment score

7.7

New Relic efficiently scales, integrates with all environments, and manages large data volumes without performance issues, offering easy deployment.

Sentiment score

7.6

vRealize Network Insight is scalable, adaptable, and efficient, praised for ease of expansion and varied organizational adaptability.

We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the New Relic report

No quotes available

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Stability Issues

Sentiment score

7.9

New Relic is praised for reliability, efficiently handling workloads with occasional minor issues that are quickly resolved.

Sentiment score

1.0

vRealize Network Insight is praised for stability, with rare minor Web UI glitches, staying robust during upgrades and deployments.

No quotes available

For more quotes and insights, download the New Relic report

We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.

Shaijith KB

Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)

For more quotes and insights, download the vRealize Network Insight report

Room For Improvement

New Relic users seek better pricing, privacy, UI simplicity, integration, analytics, mobile support, configurability, and documentation.

vRealize Network Insight requires enhanced integration, user-friendly features, better support, intuitive reports, and improved interoperability for complex cloud deployments.

Using real-time data, if there are any malicious patterns or something happening, they can identify those.

Hari Rajendiran

Platform Software Engineer 4 at Nexthink

Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

When there is a component or UI customization, having a smart AI agent to guide users on customizing New Relic would significantly ease the process.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the New Relic report

Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.

Ulisses Souza

Virtualization Specialist at a computer software company with 51-200 employees

For more quotes and insights, download the vRealize Network Insight report

Setup Cost

Enterprise buyers have mixed views on New Relic pricing, citing cost-effectiveness but noting complexity and variable costs.

vRealize Network Insight is valued for features and stability but seen as costly, especially in larger or bundled setups.

Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the New Relic report

Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.

Ulisses Souza

Virtualization Specialist at a computer software company with 51-200 employees

For more quotes and insights, download the vRealize Network Insight report

Valuable Features

New Relic offers easy installation, real-time insights, and integrates seamlessly to enhance performance monitoring and incident management.

vRealize Network Insight provides comprehensive network visualization, monitoring, automation, and security enhancement with user-friendly interfaces and customization.

Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.

Pietro Dell'Erba

Head of API at a marketing services firm with 11-50 employees

New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the New Relic report

One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.

Ulisses Souza

Virtualization Specialist at a computer software company with 51-200 employees

For more quotes and insights, download the vRealize Network Insight report

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

163

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

vRealize Network Insight

Ranking in Network Monitoring Software

38th

Ranking in IT Infrastructure Monitoring

38th

Average Rating

8.6

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 3.5%, down from 5.8% compared to the previous year. The mindshare of vRealize Network Insight is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
New Relic	3.5%
vRealize Network Insight	0.7%
Other	95.8%

IT Infrastructure Monitoring

Featured Reviews

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

Continuous monitoring has improved incident response and supports data driven performance tuning

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorithms from New Relic, and while the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior. A smart AI assistance to organize our dashboards and explain features and functionalities can be a wish-to-have feature to help us leverage what New Relic offers. As I mentioned earlier regarding wish-to-have features, New Relic can improve by incorporating more AI insights. When there is a component or UI customization, having a smart AI agent to guide users on customizing New Relic would significantly ease the process. This helps users who possess a technology-specific skill set and might find a learning curve overwhelming when using complex applications like New Relic or other performance-related tools.

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Shaijith KB

Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)

Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance

We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

Retailer

Manufacturing Company

13%

Computer Software Company

12%

Financial Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	65

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	9
Large Enterprise	41

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

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What needs improvement with New Relic Insights?

New Relic is priced on the higher side. Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic, which resulted in moving to open-sourc...

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What do you like most about vRealize Network Insight?

The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.

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What is your experience regarding pricing and costs for vRealize Network Insight?

In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....

See all answers

What needs improvement with vRealize Network Insight?

There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...

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Comparisons

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Splunk AppDynamics vs New Relic

Compared 6% of the time

Elastic Observability vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 4% of the time

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Alluvio AppResponse vs vRealize Network Insight

Compared 10% of the time

Kentik vs vRealize Network Insight

Compared 9% of the time

ManageEngine OpManager vs vRealize Network Insight

Compared 8% of the time

VMware Aria Operations for Applications vs vRealize Network Insight

Compared 7% of the time

Datadog vs vRealize Network Insight

Compared 6% of the time

More vRealize Network Insight Competitors

Product Reports

Buyer's Guide

New Relic

December 2025

Download New Relic product report

Buyer's Guide

vRealize Network Insight

December 2025

Download vRealize Network Insight product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Arkin

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.

Broadcom

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet

Buyer's Guide

New Relic vs. vRealize Network Insight

December 2025

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