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New Relic vs vRealize Network Insight comparison

New Relic and Broadcom are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #8 with an average rating of 8.0, while Broadcom is ranked #41 with an average rating of 8.3. New Relic holds a 4.1% mindshare in IM, compared to Broadcom’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.
New Relic
Read 159 New Relic reviews
  • 13,943 Views
  • 5,159 Comparison Views
94% willing to recommend
vRealize Network Insight
Read 47 vRealize Network Insight reviews
  • 1,764 Views
  • 776 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

vRealize Network Insight and New Relic operate in the network management and application performance monitoring categories respectively. New Relic seems to have the upper hand with real-time analytics and application-level insights.

Features: vRealize Network Insight offers detailed visibility into network flows, effective micro-segmentation, and streamlined troubleshooting. It supports capacity forecasts and network traffic visualization with user-friendly dashboards. New Relic provides real-time performance metrics, transaction tracing, and error detection for application and server monitoring.

Room for Improvement: vRealize Network Insight could benefit from better integration with third-party technologies, more intuitive layouts for beginners, and improved reporting features. New Relic faces challenges with high costs, complex licensing, and limited historical data retention. Users suggest enhancing its alerting system and providing more user-friendly documentation.

Ease of Deployment and Customer Service: vRealize Network Insight is often deployed on-premises, appealing to organizations with strict data residency requirements, and its technical support is frequently rated highly. New Relic is deployed in public and hybrid cloud environments, offering scalability, with customer service being supportive, though some users face licensing and billing challenges.

Pricing and ROI: vRealize Network Insight is generally seen as expensive, providing significant ROI through reduced network troubleshooting time and efficient deployment strategies. New Relic has high costs, particularly as usage scales, providing ROI via improved development productivity and performance insights. Clearer pricing structures and flexibility in scaling would benefit users.

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Buyer's Guide
New Relic vs. vRealize Network Insight
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
New Relic enhances performance by quickly pinpointing issues, improving application speed and stability, despite occasional pricing concerns.
Sentiment score
1.0
vRealize Network Insight improved efficiency and reduced costs, achieving labor and hardware savings and enhancing problem-solving and network mapping speed.
 

Customer Service

Sentiment score
7.6
New Relic's customer service is praised for quick, helpful support, although some experience variable wait times and off-hour delays.
Sentiment score
4.0
vRealize Network Insight's customer support is generally praised but noted for delays and challenges, especially post-Broadcom acquisition.
Issues that could be solved quickly sometimes take longer because they go around in circles.
For more quotes and insights, download the New Relic report
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
For more quotes and insights, download the vRealize Network Insight report
PP
UD
Shaijith KB - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.7
New Relic offers reliable scalability for diverse infrastructures, effectively handling thousands of applications and servers with minor concerns.
Sentiment score
7.6
vRealize Network Insight is scalable, adaptable, and efficient, praised for ease of expansion and varied organizational adaptability.
 

Stability Issues

Sentiment score
7.8
New Relic is highly stable, handling workloads well, with minor issues quickly resolved and consistently high user ratings.
Sentiment score
1.0
vRealize Network Insight is praised for stability, with rare minor Web UI glitches, staying robust during upgrades and deployments.
No quotes available
For more quotes and insights, download the New Relic report
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
For more quotes and insights, download the vRealize Network Insight report
 

Room For Improvement

New Relic users seek better pricing, enhanced integrations, improved documentation, and more comprehensive dashboards, alerts, and performance monitoring.
vRealize Network Insight requires enhanced integration, user-friendly features, better support, intuitive reports, and improved interoperability for complex cloud deployments.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
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Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
For more quotes and insights, download the vRealize Network Insight report
Hari Rajendiran - PeerSpot reviewer
PP
UD
 

Setup Cost

Enterprise buyers should consider New Relic's complex and potentially expensive pricing model, especially for smaller companies or large deployments.
vRealize Network Insight is valued for features and stability but seen as costly, especially in larger or bundled setups.
No quotes available
For more quotes and insights, download the New Relic report
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
For more quotes and insights, download the vRealize Network Insight report
 

Valuable Features

New Relic offers performance monitoring, real-time analysis, error detection, and integration tools, enhancing efficiency and user experience.
vRealize Network Insight provides comprehensive network visualization, monitoring, automation, and security enhancement with user-friendly interfaces and customization.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
There is something called NRQL, New Relic Query Language, which can be used to query many things and retrieve data.
For more quotes and insights, download the New Relic report
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
For more quotes and insights, download the vRealize Network Insight report
PP
Hari Rajendiran - PeerSpot reviewer
UD
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
10th
Ranking in IT Infrastructure Monitoring
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
vRealize Network Insight
Ranking in Network Monitoring Software
40th
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 4.1%, down from 6.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
New Relic4.1%
vRealize Network Insight0.5%
Other95.4%
IT Infrastructure Monitoring
 

Featured Reviews

Hari Rajendiran - PeerSpot reviewer
Has improved monitoring efficiency with robust alerting and automation features
The best features in New Relic include its numerous API integrations and a good source of support. The support is excellent, and they provide blogs and forums. There is something called NRQL, New Relic Query Language, which can be used to query many things and retrieve data. Using API calls allows you to automate and pull a dashboard out of it, making manipulation easily done. These are some things I have done with New Relic as an end customer. It reduces the operational overhead. Your data is monitored end to end, which could be directly linked with the SLA and SLO. That is the main thing.
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Shaijith KB - PeerSpot reviewer
Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance
We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise60
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
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What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
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What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
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What is your experience regarding pricing and costs for vRealize Network Insight?
In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....
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What needs improvement with vRealize Network Insight?
There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...
See all answers
 

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Compared 13% of the time
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Product Reports

Buyer's Guide
New Relic
August 2025
New Relic reportDownload New Relic product report
Buyer's Guide
vRealize Network Insight
August 2025
vRealize Network Insight reportDownload vRealize Network Insight product report
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Arkin
 

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?
  • Real-Time Monitoring: Provides instant visibility into application performance.
  • Detailed Transaction Tracing: Identifies specific transaction issues quickly.
  • Error Rate Tracking: Monitors and reports on error occurrences efficiently.
  • Customizable Dashboards: Tailors dashboard views for specific needs.
  • APM Integration: Seamlessly integrates with application performance management tools.
What benefits and ROI should be considered?
  • Operational Efficiency: Quick issue detection reduces downtime.
  • Improved Debugging: Enhanced error analysis supports rapid problem resolution.
  • Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
  • Incident Management: Integration with incident tools helps streamline responses.
  • Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.

Broadcom
 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Buyer's Guide
New Relic vs. vRealize Network Insight
September 2025
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