ThousandEyes and vRealize Network Insight are network monitoring solutions with distinct areas of focus. ThousandEyes has the upper hand in ISP monitoring and cloud performance analysis, while vRealize Network Insight excels in network flow visualization and microsegmentation strategies.
Features: ThousandEyes offers user-friendly interfaces, in-depth monitoring, and comprehensive cloud provider insights. It enables precise data collection and swift issue resolution. vRealize Network Insight is known for advanced visualization and integration with VMware, focusing on network flow assessments and security optimization.
Room for Improvement: ThousandEyes could improve application monitoring and integration with Cisco products and tools like Grafana, alongside enhancing UI customization and documentation. vRealize Network Insight users indicate a need for better microsegmentation support, enhanced reporting features, and more third-party integrations, as well as improved training resources.
Ease of Deployment and Customer Service: Both products are mainly deployed on-premises. ThousandEyes is praised for responsive technical support, whereas vRealize Network Insight users report satisfaction with support but encounter initial deployment challenges.
Pricing and ROI: ThousandEyes pricing varies widely, with mixed views on cost-effectiveness but is seen as providing substantial ROI by reducing downtime. vRealize Network Insight is perceived as expensive, though its enhancement of network visibility and security justifies the investment, especially in VMware environments.
We contacted the support team, and they resolved it within a couple of hours.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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