We performed a comparison between New Relic and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the dashboards and tracing."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It is a software solution as a service, so I don't have to manage it on-premise."
"Server uptime is its most valuable feature."
"The simplicity of the dashboard is very good."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The most valuable feature of New Relic is its ease of use."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"The most valuable features of the solution are its grouping scripts and event focus."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"You can create an application topology that shows relationships between different components."
"The preloaded rules and ways to monitor your systems are a must."
"The event correlation is the most valuable aspect of the solution."
"The initial setup is pretty straightforward. It's not complex at all."
"It's a very good product overall."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The connectivity between legacy and newer cloud applications is not great."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"In the next release, I'd like to see a better pricing structure."
"I would like an infrastructure network that provides real-time views, showing the issues."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"pology-based event correlation does not work well with NNM events."
"The initial setup of this tool is complex for people who lack experience with it."
"I'm not aware of areas that need improvement."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The pricing is a bit expensive for smaller companies."
"The pricing could be improved."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while OpenText Operations Bridge is ranked 11th in IT Operations Analytics with 44 reviews. New Relic is rated 8.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server. See our New Relic vs. OpenText Operations Bridge report.
See our list of best IT Operations Analytics vendors and best Cloud Monitoring Software vendors.
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