IT Central Station is now PeerSpot: Here's why

New Relic APM vs SolarWinds Server and Application Monitor comparison

Cancel
You must select at least 2 products to compare!
Featured Review
Buyer's Guide
New Relic APM vs. SolarWinds Server and Application Monitor
May 2022
Find out what your peers are saying about New Relic APM vs. SolarWinds Server and Application Monitor and other solutions. Updated: May 2022.
608,010 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""The most valuable feature is application monitoring.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""The simplicity of the dashboard is very good.""The stability of New Relic APM is very good.""Working with the solution is very easy. It's user-friendly.""It does everything we wanted it to do."

More New Relic APM Pros →

"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent.""It's good at monitoring system-specific things like ports, services.""The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best.""Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."

More SolarWinds Server and Application Monitor Pros →

Cons
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""I haven't come across any features that are lacking.""They should bring the pricing down to be more competitive.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""It is very difficult to award the service level cycles at an endpoint level.""It would be nice if there were pre-made dashboards."

More New Relic APM Cons →

"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that.""The stability, flexibility, and ease of use could be improved.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.""In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.""SAM's software-defined network monitoring capability is also low and could be improved."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • More New Relic APM Pricing and Cost Advice →

  • "Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
  • "Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
  • "I think SolarWinds' pricing is very decent compared to other competitors in the market."
  • "We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
    608,010 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The stability of New Relic APM is very good.
    Top Answer:The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features.
    Top Answer:New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.
    Top Answer:The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's… more »
    Top Answer:We pay for licenses. It's less expensive than AppDynamics, which requires you to pay for each node.
    Top Answer:SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our… more »
    Ranking
    Views
    15,647
    Comparisons
    12,809
    Reviews
    10
    Average Words per Review
    491
    Rating
    8.5
    Views
    8,153
    Comparisons
    6,524
    Reviews
    6
    Average Words per Review
    436
    Rating
    7.3
    Comparisons
    Also Known As
    New Relic Mobile
    SolarWinds SAM
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Offer
    Learn more about New Relic APM
    Learn more about SolarWinds Server and Application Monitor
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider16%
    Financial Services Firm9%
    Retailer5%
    REVIEWERS
    Financial Services Firm27%
    Construction Company18%
    Recruiting/Hr Firm9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider14%
    Government11%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise29%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%
    REVIEWERS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    Buyer's Guide
    New Relic APM vs. SolarWinds Server and Application Monitor
    May 2022
    Find out what your peers are saying about New Relic APM vs. SolarWinds Server and Application Monitor and other solutions. Updated: May 2022.
    608,010 professionals have used our research since 2012.

    New Relic APM is ranked 5th in Application Performance Management (APM) with 10 reviews while SolarWinds Server and Application Monitor is ranked 11th in Application Performance Management (APM) with 7 reviews. New Relic APM is rated 8.6, while SolarWinds Server and Application Monitor is rated 7.4. The top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "The component and cable monitoring features are good, but the interface is slow ". New Relic APM is most compared with Dynatrace, Datadog, Azure Monitor, Splunk and LogicMonitor, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, AppDynamics, Dynatrace, Microsoft Endpoint Configuration Manager and PRTG Network Monitor. See our New Relic APM vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.