Netskope Next Gen Secure Web Gateway vs Zscaler Internet Access comparison

Netskope and Zscaler are both solutions in the Secure Web Gateways (SWG) category. Netskope is ranked #14 with an average rating of 9.0, while Zscaler is ranked #3 with an average rating of 8.9. Netskope holds a 2.2% mindshare in WSG, compared to Zscaler’s 9.9% mindshare. Additionally, 100% of Netskope users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Jun 3, 2026

Zscaler Internet Access and Netskope Next Gen Secure Web Gateway compete in the web security category. Zscaler seems to have the upper hand in terms of comprehensive web security features and stability, while Netskope is preferred for its ease of configuration and quick point-of-presence connections.

Features: Zscaler Internet Access offers advanced threat protection, scalable cloud solutions, and web filtering for malware protection. It enables creating whitelists and blacklists with minimal latency through a global network. Netskope provides excellent data loss prevention (DLP), granular access control, and seamless integration capabilities, emphasizing role-based permissions.

Room for Improvement:Zscaler could enhance user-based access controls and local data center availability in specific regions. Its DLP features need advancement in machine learning and AI. Users also desire dedicated IPs and better geographical support. Netskope should improve policy streamlining and vulnerability management, ensuring seamless DLP solution integration and real-time dashboard data.

Ease of Deployment and Customer Service: Zscaler supports various deployment models, like public and hybrid clouds, though users report mixed experiences with technical support. Netskope receives positive feedback for service but faces occasional call rescheduling challenges, yet it facilitates efficient public and hybrid cloud deployments.

Pricing and ROI: Zscaler is a premium solution with extensive security features, valued for reducing legacy infrastructure costs despite its high price. Netskope is cost-competitive, offering lower ownership costs than traditional solutions. Both provide good ROI, especially in enhancing security and reducing manpower requirements.

To learn more, read our detailed Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access Report (Updated: August 2026).

Buyer's Guide

Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.5%, up from 2.1% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.2% compared to the previous year. The mindshare of Zscaler Internet Access is 9.9%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
Zscaler Internet Access	9.9%
iboss	3.5%
Netskope Next Gen Secure Web Gateway	2.2%
Other	84.4%

Secure Web Gateways (SWG)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Btejedor Tejedor

Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees

Granular web controls have improved user-specific access and reduced security incidents

For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

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Mohan Janarthanan

Associate Vice President at Novac Technology Solutions

User access management and threat prevention are enhanced with user-friendly controls

The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"Our primary use case for this product is DLP,"

"Content filtering is the most useful feature of iboss."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."

More iboss pros

"Prevents data leakage and protects data."

"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."

"So far, the solution has been excellent."

"The solution is reliable and has high availability."

"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."

"We can connect cloud apps and monitor them."

"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."

"Web filtering and DLP are good features."

More Netskope Next Gen Secure Web Gateway pros

"The most valuable feature of the solution is SWG traffic."

"The VPN is valuable, as the whole technology is very different from a traditional VPN."

"Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability."

"Zscaler has helped to reduce the time we spend managing security policies, significantly lowered the number of FTEs needed to manage the environment, and has definitely helped reduce the number of infected devices in our organization by proactively preventing attacks."

"The solution replaces multiple vendor technologies with one which makes it worth the cost."

"The main benefit that we have seen is performance improvements based on not having to backhaul traffic and getting cloud services closer to the user."

"The solution’s customer service is good."

"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."

More Zscaler Internet Access pros

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"The reporting feature needs improvement."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

More iboss cons

"Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway."

"The initial setup and implementation are not straightforward."

"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."

"Since they have the Netskope client, adding some functionality in the endpoint would be good."

"The solution lacks a good reporting feature."

"Netskope can only provide the high level related to threats."

"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."

"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."

More Netskope Next Gen Secure Web Gateway cons

"With the pricing structure that they currently have, it is only for big customers."

"Cloud App’s database should be improved."

"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."

"Sometimes, support isn't available."

"The interface for administration could be better. They should upgrade the management portal."

"Currently, the solution's interface is not that user-friendly."

"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."

"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."

More Zscaler Internet Access cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The solution's overall cost is cheaper than regular web security solutions."

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"The product is cheap."

"We pay a licensing fee of $10,000 on a yearly basis."

"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."

"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."

"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."

"It is quite expensive. It does its job, but it is quite expensive for what we need."

"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."

"The pricing is fair based on its competitive market."

"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."

"Zscaler is transparent about its pricing model."

More Zscaler Internet Access pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Construction Company

Financial Services Firm

18%

Construction Company

Computer Software Company

Manufacturing Company

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	39

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

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What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

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Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

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What is your experience regarding pricing and costs for Netskope Next Gen Secure Web Gateway?

It is fairly priced.

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is better, Zscaler internet access or Netsckope CASB?

We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...

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What is your experience regarding pricing and costs for Zscaler Internet Access?

We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...

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Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Zero Trust Exchange Platform vs iboss

Compared 4% of the time

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Prisma Access by Palo Alto Networks vs Netskope Next Gen Secure Web Gateway

Compared 13% of the time

Menlo Secure vs Netskope Next Gen Secure Web Gateway

Compared 12% of the time

Fortinet FortiGate vs Netskope Next Gen Secure Web Gateway

Compared 9% of the time

dope.swg vs Netskope Next Gen Secure Web Gateway

Compared 6% of the time

Cloudflare One vs Netskope Next Gen Secure Web Gateway

Compared 4% of the time

More Netskope Next Gen Secure Web Gateway Competitors

Cisco Umbrella vs Zscaler Internet Access

Compared 27% of the time

Prisma Access by Palo Alto Networks vs Zscaler Internet Access

Compared 6% of the time

Netskope vs Zscaler Internet Access

Compared 5% of the time

Fortinet FortiGate vs Zscaler Internet Access

Compared 4% of the time

Forcepoint Secure Web Gateway vs Zscaler Internet Access

Compared 2% of the time

More Zscaler Internet Access Competitors

Product Reports

Buyer's Guide

iboss

August 2026

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Buyer's Guide

Netskope Next Gen Secure Web Gateway

July 2026

Netskope Next Gen Secure Web Gateway report

Download Netskope Next Gen Secure Web Gateway product report

Buyer's Guide

Zscaler Internet Access

July 2026

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Also Known As

iBoss Cloud Platform

No data available

ZIA

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Netskope Next Gen Secure Web Gateway delivers advanced web security with features like malware control, DLP, and swift connectivity. With cloud-native operations, it enhances security without on-premise hardware.

Organizations leveraging Netskope Next Gen Secure Web Gateway benefit from its ease of policy management, swift connections, and consolidation of technologies. The gateway ensures robust security with features such as CASB, URL filtering, threat prevention, and sandboxing. Its operations are cloud-native, eliminating the need for on-premise hardware, and it integrates effectively with IAM and PAM systems. Broad SaaS coverage and an emphasis on architectural governance enhance web activity security and visibility. While there is room to improve file control, IoT functionality, and endpoint features, it remains a trusted option for safe web browsing, filtering, and security through advanced policy controls and prevention methods.

What are the key features of Netskope Next Gen Secure Web Gateway?

Policy Ease: Simplifies managing security policies for diverse web applications.
Swift Connections: Ensures fast and secure internet connections for uninterrupted workflow.
Malware Control: Provides robust protection against malware with comprehensive control features.
Data Loss Prevention (DLP): Prevents data breaches through effective monitoring and management.
Cloud-Native Operations: Operates fully in the cloud, eliminating the need for physical hardware.
CASB Integration: Offers seamless integration with Cloud Access Security Broker for enhanced security.
Threat Prevention: Detects and prevents potential online threats effectively.

What benefits and ROI should be considered when evaluating Netskope Next Gen Secure Web Gateway?

Security Enhancement: Provides increased security through advanced threat prevention and control tools.
Cost Efficiency: Reduces the need for on-premise hardware, lowering total cost of ownership.
Operational Efficiency: Enhances operational workflow with faster and more secure internet connections.
Comprehensive Integration: Integrates seamlessly with existing IAM and PAM systems, facilitating ease of use.
Actionable Insights: Offers detailed reporting and analytics for informed decision-making.

Netskope Next Gen Secure Web Gateway is widely implemented across industries for secure internet navigation, application control, and threat prevention. Enterprises use it to prevent shadow IT, manage SaaS traffic, and enforce governance according to specific industry regulations, ensuring security and compliance.

Netskope

Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.

It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.

What are the key features?

Website Filtering: Controls access to harmful sites to protect users.
SSL Inspection: Shields against threats bypassing traditional defenses.
Cloud Sandbox: Provides advanced threat protection through testing.
CASB: Offers cloud application visibility and security enforcement.

What benefits should users seek?

Scalability: Easily adjusts to growing requirements without manual intervention.
Centralized Management: Simplifies policy implementation across locations.
Seamless Integration: Reduces need for traditional VPNs by integrating with remote infrastructure.

Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group

Buyer's Guide

Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

August 2026

Free Report: Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

Find out what your peers are saying about Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access and other solutions. Updated: August 2026.

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