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Netskope Next Gen Secure Web Gateway vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
57
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of October 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.8% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.0% compared to the previous year. The mindshare of Zscaler Internet Access is 14.2%, down from 16.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access14.2%
iboss2.2%
Netskope Next Gen Secure Web Gateway2.2%
Other81.4%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Ernst (Eric) Goldman - PeerSpot reviewer
Designed to enforce architecture governance, ensuring traceable SaaS traffic
Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.
Mohan Janarthanan - PeerSpot reviewer
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"It was a very easy product to install. It can be deployed very fast."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Its initial setup was straightforward."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"The solution offers good security functionality."
"We can connect cloud apps and monitor them."
"Web filtering and DLP are good features."
"Prevents data leakage and protects data."
"The solution's CASB, DLP, and threat protection features are very good."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"The solution is stable."
"There is no lag in service when accessing the internet."
"It is easy to set up the solution."
"The initial setup is very straightforward."
 

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reporting feature needs improvement."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The dashboards for local use could be better."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"Netskope can only provide the high level related to threats."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"They should work on marketing material to put out their work with a little more effort."
"They could provide more time for the onboarding the training of an IT person."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"We'd like to have more plugins and integration."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"The tool should improve the predefined dictionaries."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"The product is cheap."
"The solution's overall cost is cheaper than regular web security solutions."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"We pay a licensing fee of $10,000 on a yearly basis."
"If we need any extra features, the price will increase."
"The price is competitive. It's not cheap and it's not expensive."
"The pricing is fair based on its competitive market."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"Zscaler is transparent about its pricing model."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Our monthly fee is around R3000."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Insurance Company
8%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise37
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...
What do you like most about Netskope Next Gen Secure Web Gateway?
There are a lot of features, but the groups that are created for the policy groups available with Netskope are alread...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.