Netskope Next Gen Secure Web Gateway vs Zscaler Internet Access comparison

Netskope and Zscaler are both solutions in the Secure Web Gateways (SWG) category. Netskope is ranked #14 with an average rating of 9.0, while Zscaler is ranked #3 with an average rating of 8.9. Netskope holds a 2.2% mindshare in WSG, compared to Zscaler’s 9.9% mindshare. Additionally, 100% of Netskope users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Jun 3, 2026

Zscaler Internet Access and Netskope Next Gen Secure Web Gateway compete in the web security category. Zscaler seems to have the upper hand in terms of comprehensive web security features and stability, while Netskope is preferred for its ease of configuration and quick point-of-presence connections.

Features: Zscaler Internet Access offers advanced threat protection, scalable cloud solutions, and web filtering for malware protection. It enables creating whitelists and blacklists with minimal latency through a global network. Netskope provides excellent data loss prevention (DLP), granular access control, and seamless integration capabilities, emphasizing role-based permissions.

Room for Improvement:Zscaler could enhance user-based access controls and local data center availability in specific regions. Its DLP features need advancement in machine learning and AI. Users also desire dedicated IPs and better geographical support. Netskope should improve policy streamlining and vulnerability management, ensuring seamless DLP solution integration and real-time dashboard data.

Ease of Deployment and Customer Service: Zscaler supports various deployment models, like public and hybrid clouds, though users report mixed experiences with technical support. Netskope receives positive feedback for service but faces occasional call rescheduling challenges, yet it facilitates efficient public and hybrid cloud deployments.

Pricing and ROI: Zscaler is a premium solution with extensive security features, valued for reducing legacy infrastructure costs despite its high price. Netskope is cost-competitive, offering lower ownership costs than traditional solutions. Both provide good ROI, especially in enhancing security and reducing manpower requirements.

To learn more, read our detailed Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access Report (Updated: August 2026).

Buyer's Guide

Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.5%, up from 2.1% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.2% compared to the previous year. The mindshare of Zscaler Internet Access is 9.9%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
Zscaler Internet Access	9.9%
iboss	3.5%
Netskope Next Gen Secure Web Gateway	2.2%
Other	84.4%

Secure Web Gateways (SWG)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Btejedor Tejedor

Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees

Granular web controls have improved user-specific access and reduced security incidents

For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

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Mohan Janarthanan

Associate Vice President at Novac Technology Solutions

User access management and threat prevention are enhanced with user-friendly controls

The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"Content filtering is the most useful feature of iboss."

"The security aspect of the solution, particularly the malware behind it, is excellent."

"Technical support is pretty sharp and very responsive."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"The console is cloud-based, which is something I really appreciate."

"iboss is definitely very good in terms of service."

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."

More iboss pros

"The solution is reliable and has high availability."

"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."

"The solution's CASB, DLP, and threat protection features are very good."

"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."

"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."

"My advice for others looking into implementing the solution it is easy to use, and it is one of the best solutions on the market."

"The solution offers good security functionality."

"Web filtering and DLP are good features."

More Netskope Next Gen Secure Web Gateway pros

"After a proper implementation, the maintenance is very low."

"The most valuable features of Zscaler Internet Access include its capacity to scale, the security implementation capabilities, the ability to integrate public IPs related to clients so traffic presents on the internet as a client, and the facility to interoperate with SSEs while maintaining the same security mechanisms from on-premises to cloud environments."

"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."

"Zscaler covers all the features needed to replace a VPN or proxy solution; they are good, and they've been on the market for 15 years now, so they are mature enough."

"Zscaler has helped to reduce the time we spend managing security policies, significantly lowered the number of FTEs needed to manage the environment, and has definitely helped reduce the number of infected devices in our organization by proactively preventing attacks."

"The most valuable feature is bandwidth control."

"The security is excellent."

"The solution replaces multiple vendor technologies with one which makes it worth the cost."

More Zscaler Internet Access pros

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The dashboards for local use could be better."

"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

More iboss cons

"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."

"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."

"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."

"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."

"Since they have the Netskope client, adding some functionality in the endpoint would be good."

"They should work on marketing material to put out their work with a little more effort."

"The solution needs to improve its on-premise detection technique."

"Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger."

More Netskope Next Gen Secure Web Gateway cons

"The solution's pricing is on the higher side. It would be better if it could be lower."

"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."

"The solution is quite expensive. It's around double what others are offering."

"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."

"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."

"The admin console needs improvement as it loads slowly and sometimes takes two to five minutes to open."

"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."

"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."

More Zscaler Internet Access cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"We pay a licensing fee of $10,000 on a yearly basis."

"The product is cheap."

"The solution's overall cost is cheaper than regular web security solutions."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"If we need any extra features, the price will increase."

"Our monthly fee is around R3000."

"Zscaler is transparent about its pricing model."

"It is costlier than other solutions."

"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."

"The tool is moderately priced."

"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."

"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."

More Zscaler Internet Access pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Construction Company

Financial Services Firm

18%

Construction Company

Computer Software Company

Manufacturing Company

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	39

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

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What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

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Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

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What is your experience regarding pricing and costs for Netskope Next Gen Secure Web Gateway?

It is fairly priced.

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is better, Zscaler internet access or Netsckope CASB?

We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...

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What is your experience regarding pricing and costs for Zscaler Internet Access?

We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...

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Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Zero Trust Exchange Platform vs iboss

Compared 4% of the time

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Prisma Access by Palo Alto Networks vs Netskope Next Gen Secure Web Gateway

Compared 13% of the time

Menlo Secure vs Netskope Next Gen Secure Web Gateway

Compared 12% of the time

Fortinet FortiGate vs Netskope Next Gen Secure Web Gateway

Compared 9% of the time

dope.swg vs Netskope Next Gen Secure Web Gateway

Compared 6% of the time

Cloudflare One vs Netskope Next Gen Secure Web Gateway

Compared 4% of the time

More Netskope Next Gen Secure Web Gateway Competitors

Cisco Umbrella vs Zscaler Internet Access

Compared 27% of the time

Prisma Access by Palo Alto Networks vs Zscaler Internet Access

Compared 6% of the time

Netskope vs Zscaler Internet Access

Compared 5% of the time

Fortinet FortiGate vs Zscaler Internet Access

Compared 4% of the time

Forcepoint Secure Web Gateway vs Zscaler Internet Access

Compared 2% of the time

More Zscaler Internet Access Competitors

Product Reports

Buyer's Guide

iboss

August 2026

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Buyer's Guide

Netskope Next Gen Secure Web Gateway

July 2026

Netskope Next Gen Secure Web Gateway report

Download Netskope Next Gen Secure Web Gateway product report

Buyer's Guide

Zscaler Internet Access

July 2026

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Also Known As

iBoss Cloud Platform

No data available

ZIA

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Netskope Next Gen Secure Web Gateway delivers advanced web security with features like malware control, DLP, and swift connectivity. With cloud-native operations, it enhances security without on-premise hardware.

Organizations leveraging Netskope Next Gen Secure Web Gateway benefit from its ease of policy management, swift connections, and consolidation of technologies. The gateway ensures robust security with features such as CASB, URL filtering, threat prevention, and sandboxing. Its operations are cloud-native, eliminating the need for on-premise hardware, and it integrates effectively with IAM and PAM systems. Broad SaaS coverage and an emphasis on architectural governance enhance web activity security and visibility. While there is room to improve file control, IoT functionality, and endpoint features, it remains a trusted option for safe web browsing, filtering, and security through advanced policy controls and prevention methods.

What are the key features of Netskope Next Gen Secure Web Gateway?

Policy Ease: Simplifies managing security policies for diverse web applications.
Swift Connections: Ensures fast and secure internet connections for uninterrupted workflow.
Malware Control: Provides robust protection against malware with comprehensive control features.
Data Loss Prevention (DLP): Prevents data breaches through effective monitoring and management.
Cloud-Native Operations: Operates fully in the cloud, eliminating the need for physical hardware.
CASB Integration: Offers seamless integration with Cloud Access Security Broker for enhanced security.
Threat Prevention: Detects and prevents potential online threats effectively.

What benefits and ROI should be considered when evaluating Netskope Next Gen Secure Web Gateway?

Security Enhancement: Provides increased security through advanced threat prevention and control tools.
Cost Efficiency: Reduces the need for on-premise hardware, lowering total cost of ownership.
Operational Efficiency: Enhances operational workflow with faster and more secure internet connections.
Comprehensive Integration: Integrates seamlessly with existing IAM and PAM systems, facilitating ease of use.
Actionable Insights: Offers detailed reporting and analytics for informed decision-making.

Netskope Next Gen Secure Web Gateway is widely implemented across industries for secure internet navigation, application control, and threat prevention. Enterprises use it to prevent shadow IT, manage SaaS traffic, and enforce governance according to specific industry regulations, ensuring security and compliance.

Netskope

Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.

It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.

What are the key features?

Website Filtering: Controls access to harmful sites to protect users.
SSL Inspection: Shields against threats bypassing traditional defenses.
Cloud Sandbox: Provides advanced threat protection through testing.
CASB: Offers cloud application visibility and security enforcement.

What benefits should users seek?

Scalability: Easily adjusts to growing requirements without manual intervention.
Centralized Management: Simplifies policy implementation across locations.
Seamless Integration: Reduces need for traditional VPNs by integrating with remote infrastructure.

Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group

Buyer's Guide

Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

August 2026

Free Report: Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access

Find out what your peers are saying about Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access and other solutions. Updated: August 2026.

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