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It's very favorable to have the inclusion of firewall, VPN, and router functionalities.
The total cost of ownership is extremely low when you compare it to a lot of the other devices or other gateway appliances that are available on the market.
There's a significant return on investment.
Reduced risk from web-based threats.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
When we're down, that's $8000 an hour on a $1500 firewall.
Even though I wasn't a paying customer for support, they still gave me great guidance and helped me focus on the issues at hand.
The support is prompt and effective, making it well worth the investment.
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
pfSense is almost infinitely scalable.
The next step up now is to the 4100, which gives you an additional preconfigured WAN port that allows you to easily separate networks.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
Netgate pfSense rates a 10 for stability, and I have experienced no issues there.
Zscaler Internet Access is stable and capable of building resilient architectures.
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Netgate pfSense is extremely feature-rich for our specific use scenarios.
Having a reseller portal of some kind that allows us to easily remotely access all the different pfSense gateways that we have out there (like Meraki does with their equipment) would be ideal.
I need to speak to someone immediately.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
The cost of the 3500 was closer to $4,000.
If you wanted to build your own router, pfSense is more than worth $100 a year to have all that flexibility and maybe your own piece of custom hardware that you want to run it on.
It's about $1700 a year.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
pfSense's flexibility is great. If you don't have the money to buy the NetGate hardware, anything works with it. You can toss it on any low-end piece of hardware or virtualize it if you choose to virtualize it.
Netgate pfSense provides 100 percent visibility, enabling my organization to make data-driven decisions.
I'm using the tool for VLAN support. That was something I implemented first, and it completely changed the way I was using my network.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
| Product | Mindshare (%) |
|---|---|
| Netgate pfSense | 7.7% |
| Fortinet FortiGate | 14.5% |
| OPNsense | 8.2% |
| Other | 69.6% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 9.8% |
| Cisco Umbrella | 9.5% |
| Prisma Access by Palo Alto Networks | 7.5% |
| Other | 73.2% |

| Company Size | Count |
|---|---|
| Small Business | 171 |
| Midsize Enterprise | 33 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
Netgate pfSense is an open-source firewall and router software known for scalability, cost-effectiveness, and community support. It includes customizable packages for varied network management needs, offering solid performance and straightforward management for diverse setups.
Netgate pfSense provides an impressive range of functionalities including firewall capabilities, VPN options, and extensive customization through packages. Its low resource usage and high availability make it viable for businesses of all sizes, especially when dealing with tailored network demands. Despite its strengths, users suggest improvements in ease of use, mobile compatibility, and support for plug-ins. Enhanced centralized management, better documentation, and additional security features are frequent requests.
What are the key features of Netgate pfSense?In education and healthcare, Netgate pfSense is employed for secure connectivity and efficient traffic management, accommodating distinct demands of remote access and content filtering. Organizations in these sectors often utilize features such as load balancing and VPNs to maintain secure and reliable network operations while integrating with services like Active Directory for streamlined identity management. Small to medium-sized enterprises benefit from its affordability and robust functionality, making it a go-to choice for managed service environments requiring effective network security and control.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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