Netgate pfSense vs Zscaler Internet Access comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Netgate pfSense and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Netgate pfSense vs. Zscaler Internet Access Report (Updated: July 2019).
745,341 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system.""The security fabric is excellent.""Fortinet FortiGate is a scalable solution.""FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful.""The most valuable features of Fortinet FortiGate are the different types of profiling. It has been the most effective for me. The WAF and the antivirus profile are the most effective in network protection.""Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good.""It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box.""The secure web gateway module and the application control module are valuable. HA operations are very easy."

More Fortinet FortiGate Pros →

"The classic features such as content inspection, content protection, and the application-level firewall, are the most important.""The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is. Did you forget a printer port? Most attacks at the moment are happening through printers, and they can tell you immediately that you forgot to close the port of the printer. There are more than one million printers that are in danger, and everybody knows that hackers are using them to enter the network. So, you can download plugins to protect your network.""pfSense allows us to spread the hours of connection and do the filtering on the pfSense site.""It is much simpler than other solutions such as Fortinet.""The product’s documentation is good.""The firewall sensor is highly effective, and it's easy to deploy. You can deploy pfSense with limited hardware resources. It's not necessary to have an appliance with much RAM to make it work. It's cost-effective and performs well.""What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor. Some people may think you're taking a risk with using Opensource. I think it just provides the end user, specifically for us small, medium business providers of services, the flexibility we need at the right cost to provide them a higher end, almost enterprise type service.""Sophos Intercept X is scalable. Currently, we have almost 30 people using it in our company."

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"Zscaler Internet Access's best feature is the granular policy controls.""It is easy to set up the solution.""The solution replaces multiple vendor technologies with one which makes it worth the cost.""We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""The solution is stable.""The solution is scalable and stable.""The solution is stable and reliable.""Overall, we're very happy with our product."

More Zscaler Internet Access Pros →

Cons
"From a reporting perspective, there's room for improvement. They're providing FortiAnalyzer through which one can get some enhancements, but the visibility and reporting still need slight improvement.""I would like to see improvements in the product's application rules.""Fortinet FortiGate is a stable solution. However, my issue is the performance only. When I use all the profiles, this affects the performance. From the beginning, I should have had a better sizing of the box.""The solution could be more secure and stable.""Fortinet FortiGate could improve by adding FortiAnalyzer to its solution, we should not have to use another solution. FortiAnalyzer can provide more detailed information.""Fortinet FortiGate can be integrated with different platforms. They have integrations in place, but I can't say they're 100%.""It would be good if they had fewer updates.""In some cases, its initial setup could be hard for customers."

More Fortinet FortiGate Cons →

"The product must provide integration with other solutions.""In terms of areas of improvement, the interface seemed like it had a lot. The GUI interface that I had gotten into was rather elaborate. I don't know if they could zero in on some markets and potentially for small, medium businesses specifically, give them a stripped-down version of the GUI for pfSense.""The integration could be improved.""The solution’s interface must be improved.""There could be a way to remote to it through a mobile app. You can always browse through your browser on your mobile phone or tablet, but it would be good to have a dedicated app. I understand that iOS and Android developers are expensive, but there should be a mobile app.""It's just not listed as FIPS compliant for where we're at now in government, which is an issue.""The solution could be more user-friendly, and the graphical interface needs some work so that someone without an IT background can use the application. I would like the ability to manage the on-premise appliance from the cloud. When I'm not in the office, it would be great to connect to the pfSense server and administer the network remotely.""It would be great to add more to security."

More Netgate pfSense Cons →

"Currently, the solution's interface is not that user-friendly.""Technical support could be better.""Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also.""The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.""Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""The OS capabilities and WSL support could be improved.""Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "I had to pay for the license for the firewall, but it is guaranteed to have updates. I expect a good service for it. It was about €1000 for a year, and there was no additional cost."
  • "It is more expensive than Sophos. Fortinet is overall more expensive than Sophos. The small range of Fortinet, such as 60F and 80F, is more expensive than the small range of Sophos. Sophos is cheaper. In addition, if you jump from 80F Series to 100F Series, the price doubles."
  • "The license is yearly. We pay for the top end. It's called 360."
  • "Here in Brazil, we're going through difficult economic times and the tax on the dollar is high. All the solutions from minor competitors are growing in the market. The prices have come more competitive."
  • "Licensing for Fortinet FortiGate is on a yearly basis. Pricing for it is a bit high. It could be cheaper."
  • "The licensing scheme of Fortinet is better than Cisco. It is more logical."
  • "The solution requires a license annually, it is not a user license, you can have as many users as your want. I must renew the license regularly per device."
  • "It was probably about $2,500 per firewall. It was all included. It included support, services, threat management software, and 24/7 FortiCare on it. Cisco products are more expensive."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "It is about €1,000. It is a one-time payment. I do not have a monthly or yearly subscription. I don't subscribe to any subscription because I hate cloud services. There are no additional costs."
  • "It is an open source firewall."
  • "It is very suitable in terms of the price. If a client cannot acquire a Netgate appliance, I provide a custom-made appliance, and I install the Community edition of pfSense. It is a very good and affordable solution for enterprises. Some of the clients pay monthly but usually, it is annually."
  • "We are using its Community Edition, which is free. My company is a government school, and we don't have much budget."
  • "pfSense is open-source, but the support is something that the customer pays for."
  • "I am using the community version of the solution which is free."
  • "The product is cheap."
  • "It is an open-source solution."
  • More Netgate pfSense Pricing and Cost Advice →

  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • "We have found the solution to be expensive."
  • "Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
  • "We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
  • "Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
  • "It is quite expensive. It does its job, but it is quite expensive for what we need."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
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    Netgate
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    Overview

    Fortinet FortiGate is an innovative line of firewalls that aim to protect organizations from all types of web-based network threats. They come in a wide variety of product types. Fortinet FortiGate’s solutions are available in a large range of sizes and form factors and are key components of the Fortinet Security Fabric, which enables immediate, intelligent defense against known and new threats throughout the entire network.

    Fortinet FortiGate provides users with next-generation firewall solutions that provide proven protection with unmatched performance across the network, from internal segments to data centers to cloud environments. You can protect every part of your network without exception. Additionally, your protections can be managed from a single central location. This ensures that the task of protecting your network is infinitely easier to accomplish.

    Benefits of Fortinet FortiGate

    Some of the benefits of using Fortinet FortiGate include:

    • The ability to manage your firewalls from a centralized automated control console. Fortinet FortiGate’s FortiManager enables administrators to exercise control of their firewalls in a streamlined manner. Administrators have full visibility and control over their system from a single location. It utilizes automation that collects information in real time, which greatly simplifies and reduces the cost of running various types of workflows. Administrators can free up resources by automating the most basic tasks.
    • The ability to produce uniform, appropriate, and coordinated responses to threats across networks. Fortinet FortiGate’s FortiGuard feature generates system protections in near real time. This allows administrators to address threats to the system with custom-made solutions that can be uniformly enforced.
    • The ability to scale up your security to fit your changing security needs. Fortinet FortiGate’s design allows users to accelerate the transfer of data between users and escalate the number of users that are covered without compromising security of performance. This means that users can grow their networks and continue to collaborate without worrying about the system slowing down or coming under attack.

    Reviews from Real Users

    Fortinet FortiGate’s firewall solutions are cutting edge. They stand out from competitors for a number of reasons. Two major ones are the robustness and power of their firewalls. Fortinet FortiGate’s firewall provides users with many valuable features that allow them to maximize what they can do with the solution. These firewalls enable users to use a single piece of software to accomplish tasks that often require the use of multiple pieces of software.

    PeerSpot user Eric S., a Solutions Engineer and Consultant at a tech-services company, notes the robustness of this solution when he writes, "One of the nice things about FortiGate is that it can be deployed on the cloud or on-premises. You can actually do both. That's the biggest reason why I stick with this solution as opposed to something like Cisco Meraki. Another nice thing is that I can log directly into a FortiGate or get to it through their FortiCloud access products. They're pretty reliable and consistent. One of the reasons why I started using the product was their single pane of management. I can deploy their line of firewalls in conjunction with their switching and access points, and I can manage the entire network from one interface.”

    PeerSpot user Jim M., a network admin at Penobscot Valley Hospital, notes the power of Fortinet FortiGate’s security software when he writes, "It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall.”

    pfSense is a powerful and reliable network security appliance primarily used for security purposes such as firewall and VPN or traffic shaping, network management, and web filtering. It is commonly used by small businesses and managed service providers to protect their customers' networks and enable remote access through VPNs. 

    The solution is praised for its stability, user-friendly interface, scalability potential, open-source nature, free cost, easy installation, firewall capabilities, security features, flexibility, and simplicity. Overall, pfSense is a cost-effective solution for enterprises that need a VPN for their employees.

    pfSense Key Features

    pfSense has many key features and capabilities, including:

    • Strength and accuracy: pfSense is able to always follow either default or custom rules, making it a stronger firewall than some of its competitors. It also filters traffic separately, whether it’s coming from your internal network of devices or the open internet, allowing you to set different rules and policies for each.

    • Flexibility: pfSense can work both as a basic firewall and as a complete security system because it gives you the flexibility to integrate additional features as code where necessary.

    • Open-source: Because it is open-source, not only is pfSense free to use, but community members can contribute to the code to make it a better software.

    • User-friendly: Usually firewall products are not user-friendly because they often include complex settings, options, and features that require fine-tuning. pfSense’s interface is simple, direct, and easy to use.

    • WireGuard Support: Instead of building your own VPN using pfSense, or settling for a commercial VPN provider, you can directly integrate WireGuard with the pfSense firewall.

    • Speed Management and Fault Tolerance: pfSense’s multi-WAN feature allows your system to continue operating in case components fail.

    • Well-supported: pfSense regularly has security and feature updates. It also has a documentation site and a well-informed and knowledgeable support forum.

    Reviews from Real Users

    Below is some feedback from PeerSpot Users who are currently using the solution.

    Bojan O., CEO at In.sist d.o.o., says, “The classic features, such as content inspection, content protection, and the application-level firewall, are the most important."

    Another PeerSpot user, a chef at a media company, explains what he finds most valuable about pfSense: "The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is."

    T.O., a VP of Business Development at a tech services company, mentions, "What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor."



    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Offer
    Learn more about Fortinet FortiGate
    Learn more about Netgate pfSense
    Learn more about Zscaler Internet Access
    Sample Customers
    Pittsburgh Steelers, LUSH Cosmetics, NASDAQ, Verizon, Arizona State University, Levi Strauss & Co. Whitepaper and case studies here
    Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization21%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company5%
    REVIEWERS
    University11%
    Marketing Services Firm9%
    Comms Service Provider9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Comms Service Provider14%
    Computer Software Company14%
    Government9%
    Educational Organization7%
    REVIEWERS
    Comms Service Provider31%
    Computer Software Company15%
    Pharma/Biotech Company12%
    Financial Services Firm12%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company14%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business69%
    Midsize Enterprise18%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise49%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Netgate pfSense vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Netgate pfSense vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    745,341 professionals have used our research since 2012.

    Netgate pfSense is ranked 1st in Firewalls with 17 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 32 reviews. Netgate pfSense is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Netgate pfSense writes "Feature-rich, well documented, and there is good support available online". On the other hand, the top reviewer of Zscaler Internet Access writes "Configuring policies is user-friendly but challenges with stability". Netgate pfSense is most compared with OPNsense, Sophos XG, Untangle NG Firewall, Sophos UTM and Cisco Secure Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Forcepoint Secure Web Gateway and Akamai Enterprise Application Access. See our Netgate pfSense vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.