We performed a comparison between Netgate pfSense and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good."
"There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
"UTM/NGFW features and FortiCloud for logs and backups are awesome."
"One of the valuable features is a standardized OS."
"I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
"The initial setup is straightforward."
"The features that we have found most valuable are the SSL VPN and the User Portal."
"Easy to use support and licensing portal as well as activation process."
"Improved service performance and availability through redundancy."
"Firewall system for small, medium, and large data networks. It allows you to provide security to your environment: DMZ networks, LAN, WAN, etc."
"I handle the scanning for the finance department. I recently encountered an issue with the PCL bills, our company bills. I resolved the matter, cleared the bill, and received calls regarding it using pfsense.The user interface is extremely user-friendly, which is why we use it across various plant sites. Our IT representatives at the plants find it easy to use and manage because of its straightforward interface."
"The initial setup was straightforward, therefore I wanted to continue using the product."
"The solution is fairly scalable when it comes to integrating with other applications and data sets."
"The initial setup is easy."
"I have found the firewall portion for the blocking most valuable."
"The "OpenVPN Client Export" package is really helpful in exporting the VPN client software on most popular devices: iOS/Android, Windows, Mac, Linux, and a handful of SIP handsets."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"It is easy to set up the solution."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The solution’s customer service is good."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The solution is stable."
"Tech support is good."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"This product could be improved with Active directory integration and better handling in IPsec and GRE Tunnels."
"Fortinet FortiGate could improve if it had a cloud-managed solution."
"Fortigate's hardware capacities could be improved."
"There were quite a few problems with the stability of the system."
"NGN, reporting and controls."
"Currently, without the additional reporting module, we only have access to basic reporting."
"Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit."
"A malware blocker should be included. I do not know if it is included yet. However, until now, we have not experienced a large malware invasion."
"It could use a little bit of improvement in the reporting."
"They can improve the dynamic of the input of IPs from outside."
"I've never tried it in large environments. All my clients are small businesses with a handful of employees, so I am not sure how it works in large environments. I keep up with recent versions, and there's nothing I'm waiting for, and nothing breaks when I get a new version."
"In an upcoming release, the reporting could be more user-friendly. For example, the reporting in graphs and charts for the host can be cumbersome."
"It needs better parsing of logs. At the moment, you have to use an external server for this if you want a deeper analysis."
"There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall."
"There's a bit of a learning curve during the initial implementation."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"Zscaler Internet Access could improve by adding a VPN feature."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Netgate pfSense is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Netgate pfSense vs. Zscaler Internet Access report.
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