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NetApp SnapCenter vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp SnapCenter
Ranking in Backup and Recovery
48th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
40th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Mir Gulzar Ahmed - PeerSpot reviewer
Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command
It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support from NetApp is very good, and I would rate it as ten points."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"The main advantage is its fast backup and restore."
"Restoring and cloning are easy to do."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."
"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."
"It's not easy to scale it."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"I am impressed with the tool's reporting and UniView features."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"When I have had to use tech support, they've been very good."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
 

Cons

"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."
"I want to see a few more features add that will help our team in managing solution better."
"The compatibility with other manufacturers, like Oracle and Hyper-V, could be improved. I would like to see it be more compatible with other software."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"It needs to support vSphere 6.7."
"SnapCenter could improve its integration with other backup solutions, such as Veeam."
"My major issue is when I upgrade. I have to touch every last client that I have in SnapCenter, and right now I have 60... They said that in another release that will get better, but right now it's not better and I've had to do this three times."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"Unitrends can be challenging to scale."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"No appliance update notifications."
"I would like to see more storage options for the free version."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"The solution’s support and onboarding process needs to be improved."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
 

Pricing and Cost Advice

"The product is inexpensive."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"Pricing is very good because if you already have NepApp controllers, then it's included."
"We have a site license, so it comes with the product."
"The license for SnapCenter was included with the storage array."
"It's free. The license is included with other NetApp products."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"With respect to cost, my advice is to get what you need."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"Pricing model constantly changes."
"Their licensing depended on the number of CPUs you had."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
11%
Financial Services Firm
7%
Educational Organization
6%
Retailer
14%
Manufacturing Company
11%
Educational Organization
10%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetApp SnapCenter?
Most banks and financial institutions use the solution.
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
What needs improvement with NetApp SnapCenter?
The interface usability needs improvement. It should be more user-friendly and easier for customers to use.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

SnapCenter
No data available
 

Overview

 

Sample Customers

All for One Steeb AG, Accenture
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about NetApp SnapCenter vs. Unitrends and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.