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NAVEX One vs RSA Archer comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX One
Ranking in GRC
27th
Ranking in IT Governance
14th
Ranking in IT Vendor Risk Management
9th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the GRC category, the mindshare of NAVEX One is 1.5%, up from 1.4% compared to the previous year. The mindshare of RSA Archer is 6.2%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer6.2%
NAVEX One1.5%
Other92.3%
GRC
 

Featured Reviews

EV
Information Security Business Enablement Mgr. at a insurance company with 5,001-10,000 employees
Useful for risk assessment and has customization capability
The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options. The solution has impacted our operations by helping us manage and prioritize environmental risks. It also assists in establishing ownership of risks and enables us to mitigate or mediate existing risks. Additionally, it facilitates tracking risks throughout their entire lifecycle.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options."
"The tool has stability, and it allows me to automate whatever process I have."
"Enables development of any application, automation of any workflow including the GRC work processes."
"Archer allows us to define the progress of the organization's processes and helps build the right cyclic process and improve the current structure."
"To me, that's a better way to go."
"The main benefit is that we can automate risk management."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"Our clients are using RSA Archer to automate their manual processes and activies to avoid manual intervention and have a clear visibility to leadership."
"Previously, they were purely on Excel files and getting data from the applications inside Excel or Word format, and I think this is the first solution they went to, and this is the best tool for GRC, governance, risk, and compliance."
 

Cons

"We think there's room for improvement, especially with customizing NAVEX One. Their development on the roadmap can be slow."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"There should be an in-built feature that allows live data from vulnerabilities and threats from reliable sources to be streamed directly through their data field."
"The design and advanced workflow need to be improved."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"The ticket handling process could be improved."
"The solution is not at all a cheap product."
 

Pricing and Cost Advice

"NAVEX One's pricing comes in the middle range when compared to other products."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"Fairly highly-priced, especially for smaller companies."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The solution is not at all a cheap product."
"The solution’s pricing is moderate."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
12%
Comms Service Provider
10%
Construction Company
9%
Financial Services Firm
16%
Outsourcing Company
10%
Insurance Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Comparisons

 

Also Known As

Lockpath Keylight
Archer
 

Overview

 

Sample Customers

Claims Recovery Financial Services (CRFS), Surescript, The University of Chicago
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC. Updated: October 2026.
920,929 professionals have used our research since 2012.