

Nagios Core and NinjaOne are competitors in network monitoring solutions. NinjaOne appears to have the upper hand due to its user-friendly configuration and comprehensive features that justify its cost.
Features: Nagios Core offers open-source flexibility with extensive customization options through a vast plugin ecosystem, allowing monitoring of diverse infrastructures. NinjaOne provides all-inclusive monitoring features with intuitive configuration capabilities, streamlined device management, and automated scripts.
Room for Improvement: Nagios Core requires command-line proficiency for configuration and lacks features seen in competitors' offerings, particularly dynamic updates. NinjaOne users suggest improvements in reporting, ticketing systems, and enhancing mobile app capabilities, indicating a need for features accommodating varied technical expertise.
Ease of Deployment and Customer Service: Nagios Core is deployed on-premises, contributing to a steep learning curve and reliance on community forums for guidance. NinjaOne is cloud-based, providing a more streamlined setup and responsive customer service once accessed, although both rely heavily on community support.
Pricing and ROI: Nagios Core is cost-effective with zero licensing fees, appealing to organizations with necessary expertise. While NinjaOne is more costly and subscription-based, it offers scalable pricing with comprehensive features, resulting in a favorable cost-to-feature ratio according to user reviews.
```NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Time-wise, it is probably saving the service desk a day a week.
We saved money because we were able to consolidate three different tools into one.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
Customer support from NinjaOne is excellent.
The solution is scalable.
I would rate the scalability of NinjaOne as ten out of ten.
We easily install the agent on new servers and can create scripts to automate agent installation.
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
I tried many other solutions at work, however, in terms of Nagios, I haven't seen any disruption or downtime.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
NinjaOne is extremely stable.
Security and reporting, including business intelligence tools, are adequate.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
You can monitor anything.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
| Product | Mindshare (%) |
|---|---|
| Nagios Core | 1.9% |
| NinjaOne | 1.0% |
| Other | 97.1% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 11 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?
What benefits can users expect?
NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
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