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N-able N-sight Remote Monitoring & Management vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
N-able N-sight boosts ROI with remote access, easy management, quick issue resolution, and secure online backup, reducing costs.
Sentiment score
7.4
SolarWinds NPM quickly proves cost-effective by enhancing network visibility, reducing support costs, and optimizing resource use for profitability.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
 

Customer Service

Sentiment score
7.3
N-able N-sight's customer service is prompt and satisfactory, with users valuing swift resolutions and overall positive experiences.
Sentiment score
6.9
SolarWinds NPM's service is knowledgeable but response times vary, with some customers finding direct support unsatisfactory.
I am happy with the technical support from SolarWinds regarding the product.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Scalability Issues

Sentiment score
7.7
N-able N-sight is a scalable SaaS for managing devices, suitable for medium to large enterprises, offering flexible deployment.
Sentiment score
6.9
SolarWinds NPM is scalable, integrates globally, but managing resources and licensing is essential for effective performance and expansion.
It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Stability Issues

Sentiment score
7.6
Users praise N-able N-sight RMM for stability, simplicity, and reliability, with minor issues rarely impacting efficiency.
Sentiment score
7.5
Proper configuration and adherence to documentation ensure SolarWinds NPM's stability, though upgrades occasionally cause issues requiring support.
The NPM product is stable, particularly when used for simple network monitoring.
 

Room For Improvement

N-able N-sight RMM users seek cost efficiency, SMS notifications, improved UI, refined features, better support, and AI integration.
SolarWinds NPM needs UI enhancements, better integration, responsive support, and more flexibility for improved efficiency and customer satisfaction.
AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.
Customers have given feedback about the delayed response times from the technical team.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
 

Setup Cost

N-able N-sight offers variable pricing per device and features, sometimes considered costly but justified by cloud capabilities.
SolarWinds NPM offers scalable, valuable monitoring solutions with flexible pricing, starting from $2,000, based on deployment size and modules.
PRTG's package offers all features in one bundle, which is cost-effective.
The solution is considered expensive.
 

Valuable Features

N-able N-sight RMM provides monitoring, automation, and security, with a centralized dashboard and multi-tenant support for MSPs.
SolarWinds NPM provides comprehensive network management with customization, scalability, and real-time monitoring to enhance performance and integration.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
It provides a detailed overview of the network, which is valuable.
The most valuable feature for us is the database performance analyzer, which we use a lot.
 

Categories and Ranking

N-able N-sight Remote Monit...
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
Remote Monitoring and Management (RMM) (9th)
SolarWinds NPM
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (4th), Cloud Monitoring Software (7th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. N-able N-sight Remote Monitoring & Management is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.5%, down 6.0% compared to last year.
SolarWinds NPM, on the other hand, focuses on Network Monitoring Software, holds 4.4% mindshare, down 5.5% since last year.
Remote Monitoring and Management (RMM)
Network Monitoring Software
 

Featured Reviews

Daniel Gombe - PeerSpot reviewer
Remote management and incident handling have improved with customizable alerts and efficient patch management
The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.
Masud Alam - PeerSpot reviewer
Offers alerting service to trigger alerts and easy to manage
For end-user performance monitoring, we like features such as availability of our all devices and device/interface monitoring. We have also used NCM (Network Configuration Manager) for our network. We use the alerting service to trigger alerts based on specific thresholds, like CPU or memory utilization exceeding a certain percentage. There are AI network initiatives in SolarWinds NPM for some lengthy issues. For example, it shows availability reports. But for bandwidth monitoring, it's not very clear how much bandwidth is being consumed. SolarWinds provide real-time bandwidth monitoring. It is not difficult to manage the network with SolarWinds. We have one customer with a satellite location. If we have a large network with, let's say, 43,000 elements, and our current SolarWinds license supports only 30,000, we would need to create another polling engine to accommodate the additional 13,000 elements. It's limited to the polling engine, so we can only support 30,000 elements per engine. So it's only for 30,000, but we have at least 40,000 elements in our network.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
14%
Performing Arts
8%
Outsourcing Company
6%
Educational Organization
25%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?
The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...
What is your primary use case for N-able Remote Monitoring & Management?
We use the solution to monitor, automate, and protect the clients and environments.
What do you like most about N-able Remote Monitoring & Management?
The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

NetSys Network Systems
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
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