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MSP360 Backup vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Cloud Backup
42nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (5th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
70
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of September 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 4.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Veeam Data Cloud for Microsoft 3654.9%
MSP360 Backup0.9%
Other94.2%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Chong Khing  Lee - PeerSpot reviewer
Backup and recovery options integrate smoothly while affordability remains a challenge
My relationship with Veeam is that I am a reseller and system integrator. The support for both cloud-based and on-premises infrastructure from Veeam Data Cloud for Microsoft 365 impacts my data protection strategy because that's the reason we are using Veeam. Veeam is a platform that supports both on-prem and cloud. It's a single pane of glass that we can support both, which is one of the good reasons we are using Veeam. The key benefits my organization has experienced with Veeam's integration of SharePoint, OneDrive, Exchange, and Teams within its data protection framework are that single licensing is one of the things customers prefer to use because it's very easy for them to manage. I would rate Veeam Data Cloud for Microsoft 365 overall an eight on a scale from 1 to 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MSP360 Backup's most valuable feature is its backup interface."
"The initial setup is very easy. It's not overly complex."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Technical support is very good."
"The most valuable feature of MSP360 Backup is its reliability."
"The solution is easy to access and handles things efficiently."
"Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity."
"The setup is very simple. It takes 15 minutes."
"The initial setup is pretty straightforward."
"The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
"The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
"The scalability of Veeam Data Cloud for Microsoft 365 is very good."
"For data security, we rely on Veeam Backup for Teams and it is quite effective."
"We have backups for Microsoft 365 because it is in the account of the complete tenant compromise. If we lose access to a tenant or all of the client's data gets Microsoft 365, and they lose access to all of their emails, OneDrive, and Teams data, then at least we have an off-site copy that is not linked to their Microsoft side of things."
 

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The graphics are looking a bit old and should be updated."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The product could be more user-friendly."
"The solution's pricing is very high."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
"They should improve the backup and restoration time."
"Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
"It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."
"The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it."
"Pricing could be more affordable."
"Technical support could be improved."
"The solution is costly."
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"We have a very good return on investment."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution."
"Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten."
"I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers."
"We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses."
"The solution is very, very, very, cheap."
"The pricing is expensive."
"The pricing model makes this solution more expensive than it needs to be."
"The cost of Veeam Backup for Office 365 is $19 for one mailbox."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
6%
Computer Software Company
16%
Manufacturing Company
7%
Comms Service Provider
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise21
Large Enterprise15
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
 

Also Known As

Cloudberry Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

StratX
Information Not Available
Find out what your peers are saying about MSP360 Backup vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.