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Moogsoft vs OpenText Operations Bridge comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Moogsoft
Ranking in IT Operations Analytics
9th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (31st), AIOps (13th)
OpenText Operations Bridge
Ranking in IT Operations Analytics
10th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
Event Monitoring (8th), Cloud Monitoring Software (30th)
 

Mindshare comparison

As of May 2025, in the IT Operations Analytics category, the mindshare of Moogsoft is 3.2%, down from 3.6% compared to the previous year. The mindshare of OpenText Operations Bridge is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.
Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the unsupervised learning algorithms for noise reduction particularly valuable. The algorithm's ability to identify and reduce noise is a feature we initially liked. The anomaly detection feature is excellent for maintaining system uptime as it helps identify problems quickly."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The AI component allows you to check previous cases and diagnose problems easily."
"I like the prediction features."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft is easily deployable and ready to use."
"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."
"You can create an application topology that shows relationships between different components."
"The most valuable aspect of Operations Bridge for us is its integration capabilities."
"The event correlation is the most valuable aspect of the solution."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The Performance Manager provides great insight into our systems' performance."
 

Cons

"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"It is taking a long time to set it up and could do more to roll out quickly."
"The solution's initial setup is complex, and it should be made easier."
"The documentation and flexibility for generic integration could be improved."
"The unsupervised learning algorithms in Moogsoft are valuable, but the learning processes, run book creation, and neural feedback areas could be improved."
"The pricing is a bit expensive for smaller companies."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"The setup process can get a little bit complex."
"The pricing could be improved."
"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."
"Implementation could be improved."
 

Pricing and Cost Advice

"It's a very cost-effective and competitive product."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"When compared to other solutions, it is quite good."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"Setup costs can be high depending on the partner, but it is worth it."
"The cost is very high."
"It is competitive."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The licensing cost for this solution is approximately $1,000 USD."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
7%
Comms Service Provider
5%
Financial Services Firm
21%
Computer Software Company
12%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
The product roadmap doesn't align with our roadmap. We need more frequent updates and a total in-house hosted solution. They need to enhance the admin module, provide more analytics capabilities, a...
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
What is your primary use case for Micro Focus Operations Bridge?
We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

RetailNext
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Moogsoft vs. OpenText Operations Bridge and other solutions. Updated: April 2025.
851,451 professionals have used our research since 2012.