Sage CRM and monday.com are prominent tools in the CRM and project management categories. Based on feature sets and user feedback, Sage CRM shines in financial and integration aspects, while monday.com is favored for its user-friendly approach to task management.
Features: Sage CRM is celebrated for opportunity and lease management, quoting, and robust financial functions including Sage Accpac. Its integration with Microsoft Office 365 enhances its flexibility and scalability. monday.com, on the other hand, is renowned for its intuitive setup, customization options, and task management capabilities. The platform's automation, integrations, and Gantt chart conversion are notable for streamlining workflows.
Room for Improvement: Users suggest Sage CRM could enhance its dashboard for dynamic reporting and connect better with social media platforms. Technical interface issues and occasional system downtime are areas to address. For monday.com, expanding customization, automation options, and improving the notification system, time tracking, and UI are recommended. Enhanced mobile experience and more integrations with social media and communication tools are also highlighted.
Ease of Deployment and Customer Service: Sage CRM offers deployment flexibility across on-premises, private, and public clouds, although support responsiveness varies. Its knowledge base is robust but could be improved for quicker support. monday.com is easily deployed via public cloud, ensuring implementation is seamless, though support efficiency can sometimes lag. Its intuitive design garners positive user feedback upon setup.
Pricing and ROI: In the African market, Sage CRM is viewed as relatively costly with annual licensing including extra support payments. Despite this, its pricing is seen as fair for the features offered. monday.com offers tiered pricing that, while slightly high, provides flexibility for users. The investment is considered worthwhile due to its comprehensive functionality, though more flexible packages could benefit smaller teams.
I would rate their customer service a ten.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is quite expensive.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
| Product | Market Share (%) |
|---|---|
| monday.com for Enterprise | 1.9% |
| Sage CRM | 0.4% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 177 |
| Midsize Enterprise | 25 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
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