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The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
I rate technical support from Juniper as eight out of ten.
They often treat issues in isolation, not considering how one problem might relate to another.
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
Mist AI and Cloud is very scalable in the case of complex environments.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
SCOM is a bit unstable lately, primarily due to a lack of resources.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
I'm vendor agnostic and sell all kinds of wireless gear, so I would recommend Mist AI and Cloud over the other ones, but it depends on your current situation.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
| Product | Mindshare (%) |
|---|---|
| Mist AI and Cloud | 2.0% |
| Aruba Wireless | 12.7% |
| Ruckus Wireless | 10.1% |
| Other | 75.2% |
| Product | Mindshare (%) |
|---|---|
| SCOM | 9.3% |
| OpenText AI Operations Management | 8.3% |
| BMC TrueSight | 8.3% |
| Other | 74.1% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 22 |
| Large Enterprise | 54 |
Mist AI and Cloud offers AI-driven automation and robust network management, enabling efficient control of access points and proactive diagnostics for enhanced user experiences across different sectors.
Mist AI and Cloud is an advanced network management platform known for its AI-driven automation and real-time insights. It provides extensive analytics, self-healing Wi-Fi Assurance, and open APIs for seamless integration with IoT devices. The platform attracts organizations from industries like hospitality, education, and retail seeking stable, easy-to-deploy solutions with advanced troubleshooting tools such as Marvis. Despite its strengths, it requires enhanced configuration, documentation, and integration capabilities.
What are the key features of Mist AI and Cloud?In the hotel and conference venue sector, Mist AI and Cloud's capabilities support efficient location-based tracking and asset management. Academic institutions benefit from reduced on-site device numbers and automated issue resolution. Retail industries implement this solution for enhanced connectivity, viewing it as an upgrade from Cisco Wireless due to its user-friendly deployment and stability in managing network infrastructures through its cloud-based approach.
SCOM monitors Microsoft environments with a focus on Windows servers and applications such as SQL, Exchange, and SharePoint. It offers integration with Active Directory and Azure, along with customizable dashboards, management packs, and robust alert mechanisms, aiding efficient management and control.
SCOM provides a comprehensive monitoring solution for Microsoft technologies, helping organizations track performance and availability of applications, services, and infrastructure. It integrates with Active Directory and Azure, offering capabilities for monitoring Windows and Linux environments. Extensive management packs, customizable dashboards, and automated alerts offer a refined monitoring experience. Users benefit from detailed performance data, network monitoring, and auto-discovery features, enhancing operational insights and server management efficiency.
What are key features of SCOM?In technology sectors, SCOM is widely implemented for its ability to monitor server applications and infrastructure components. Healthcare and finance utilize its monitoring and alert systems for compliance and uptime. Enterprises integrate SCOM for managing complex systems like Exchange, SharePoint, and Active Directory, enabling comprehensive analytics and reporting.
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