MICS Resource Management vs Samanage comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between MICS Resource Management and Samanage based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Qualys and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: February 2024).
755,666 professionals have used our research since 2012.
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755,666 professionals have used our research since 2012.
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Top Answer:The solution has a great filtering feature.
Top Answer:We've had some problems with the system shutting down about once a month. It sometimes takes five or 10 minutes to start working again but it can also take hours. I think they need to work on their UI… more »
Top Answer:Samanage is our ticketing system and users email us with their issues which we're then able to prioritize. We are customers of Samanage.
Ranking
41st
out of 49 in IT Asset Management
Views
55
Comparisons
28
Reviews
0
Average Words per Review
0
Rating
N/A
16th
out of 49 in IT Asset Management
Views
257
Comparisons
173
Reviews
1
Average Words per Review
298
Rating
8.0
Comparisons
Also Known As
CA MICS Resource Management
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Overview

Better align IT investments to your business needs by gaining visibility into actual IT resource consumption. CA MICS Resource Management provides the metrics you need to perform effective IT financial planning, storage planning, capacity planning and to monitor system performance against existing service levels.

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
Sample Customers
Sky, FTA, Algar, L'Oreal
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm12%
Computer Software Company11%
Construction Company11%
Government11%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise12%
Large Enterprise58%
Buyer's Guide
IT Asset Management
February 2024
Find out what your peers are saying about ServiceNow, BMC, Qualys and others in IT Asset Management. Updated: February 2024.
755,666 professionals have used our research since 2012.

MICS Resource Management is ranked 41st in IT Asset Management while Samanage is ranked 16th in IT Asset Management with 1 review. MICS Resource Management is rated 0.0, while Samanage is rated 7.6. On the other hand, the top reviewer of Samanage writes "Great filtering feature and a good analytics dashboard". MICS Resource Management is most compared with , whereas Samanage is most compared with ServiceNow, SolarWinds Service Desk, Freshservice and JIRA Service Management.

See our list of best IT Asset Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.