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Microsoft Purview Compliance Manager vs Microsoft Purview Information Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Microsoft Purview Compliance Manager reduces costs by 50%, streamlines tasks, and is included in Office 365 E5 licensing.
Sentiment score
7.4
Microsoft Purview enhances protection, automates compliance, reduces response time, and supports growth, though exact savings are hard to quantify.
The process is reduced from weeks to a day, showcasing a solid nine for return on investment.
Purview can do a quick scan, and it doesn't use human resources, so it gets time to do things that we need humans to focus on.
The E5 license comes with different solutions like data discovery classification, CASB, DLP solutions, and Defender for Cloud.
The cost of data loss and your data going to a competitor is potentially massive.
 

Customer Service

Sentiment score
4.7
Microsoft Purview Compliance Manager support faces mixed reviews, citing long resolution times and outsourced staff inefficiencies.
Sentiment score
4.4
Users experience inconsistent Microsoft Purview support, citing slow responses and unresolved issues, despite some improvements in visibility and engagement.
Since I approach them with more complicated issues, it takes quite a bit of time to get through those two support tiers.
The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently.
The quality of support is affected because most support staff seem focused on obtaining five-star ratings rather than resolving problems thoroughly.
Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution.
It's hard to be an ambassador for a product when you know it will be hard to get support.
After our issues are reported, it takes a long time to find a resolution.
 

Scalability Issues

Sentiment score
7.7
Microsoft Purview Compliance Manager excels in scalable deployment across environments but faces constraints in crafting detailed policies.
Sentiment score
7.4
Microsoft Purview Information Protection is praised for scalability despite some concerns with data analytics speed and policy update intervals.
As services increase, eDiscovery capabilities also increase, allowing easy deployment.
It is straightforward since it scans everything, covering all aspects needed in our operations.
While the solution is scalable in terms of user numbers, there are limitations when creating more granular level policies.
It can be scaled across different departments organization-wide very quickly and easily.
It can handle large collections of data without issues.
Scalability can be improved by reducing these intervals.
 

Stability Issues

Sentiment score
7.9
Microsoft Purview Compliance Manager is reliable but needs improved eDiscovery and search functionality despite regular updates and changes.
Sentiment score
7.4
Microsoft Purview is stable and reliable, with minor delays and occasional drawbacks, fostering user trust and wide deployment.
Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools.
It is reliable and I can depend on it.
In terms of latency, stability is not an issue.
Once implemented, I haven't had issues with its consistency.
The product is stable, and whatever it does, it does better than any other thing.
The solution is stable overall.
 

Room For Improvement

Microsoft Purview Compliance Manager needs integration, UI improvements, cost reduction, and enhanced policy and monitoring features for better usability.
Microsoft Purview requires better integration, pricing, navigation, and feature enhancements to address user concerns about functionality and support.
Microsoft Copilot Security converts human language to search queries using its AdLM language model.
The speed and accessibility, particularly in the user interface, require significant work.
The Purview Compliance Portal's log management could be more user-friendly, making data retrieval, like email logs, challenging.
Effectiveness in Microsoft Purview Information Protection means enforcing the policy and making sure it works consistently across non-Microsoft products as well.
Having a roadmap or updates about new releases would be helpful for demonstrating to clients.
Clarifying product features and use cases would help avoid such confusion.
 

Setup Cost

Microsoft Purview Compliance Manager offers cost-efficient pricing, especially for existing Microsoft users, and is notably cheaper than competitors.
Microsoft Purview offers competitive pricing, flexible enterprise licenses, and cost-effective bundled solutions, despite some complexity in licensing options.
I rate the pricing as a one since it is included in what I am already paying for, as part of the Microsoft 365 E5 licensing.
Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors.
I talked to people who had compared it to other products on the market, and they're spending five figures to get started.
The E5 license covers most of the solutions for different technologies, so that way, it is good and more affordable compared to any other solution.
Our focus is on helping customers maximize their software investment.
 

Valuable Features

Microsoft Purview Compliance Manager streamlines multi-cloud data protection and compliance, enhancing visibility and integrating seamlessly with Microsoft 365.
Microsoft Purview enhances data protection with encryption, automated labeling, and compliance, excelling in Microsoft ecosystem integration and management.
Microsoft Purview Compliance Manager's eDiscovery is essential for organizations using Outlook as their email service.
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process.
The best aspect is that it requires little to no time for implementation if I am using all of Microsoft's tools.
Microsoft Copilot is an advantage because it's enterprise-grade AI.
It's paramount to have a single solution for information protection.
Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.
 

Categories and Ranking

Microsoft Purview Complianc...
Ranking in Data Governance
14th
Ranking in Microsoft Security Suite
24th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Purview Informati...
Ranking in Data Governance
5th
Ranking in Microsoft Security Suite
13th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
Data Privacy Management Software (2nd)
 

Mindshare comparison

As of August 2025, in the Data Governance category, the mindshare of Microsoft Purview Compliance Manager is 1.0%, down from 1.1% compared to the previous year. The mindshare of Microsoft Purview Information Protection is 2.7%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Streamlined data management and improved compliance with efficient document classification
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process. Additionally, the system provides a dashboard showing our compliance status, which aids in managing compliance tasks. The compliance score feature allows me to assess and compare our compliance across organizations. I've also noticed efficiency gains, especially in handling subject access requests. Previously, these tasks were manual and time-consuming, but now they are streamlined, reducing the process from weeks to just a day.
Abhi T - PeerSpot reviewer
Achieve comprehensive data protection with reliable performance and room for enhanced discovery accuracy
The product is still in a growing phase. I could see that many use cases in their product are not capable enough in terms of detecting or protecting. Compared to other products, they are in the middle of bringing their solution up to the mark, so it is not a full-grown solution. They have to get more accurate results in terms of data discovery and classification. The second thing is their support; support from Microsoft takes a lot of time to get a response from their support team. The third thing is their OCR capability is not that great in terms of identifying the documents. We would love to see response times of less than 24 hours. Additionally, there is no way to check the policy's current status in terms of whether it got synced or not. You have to wait and test the use cases after 24 hours or after 48 hours, and once it starts working, then it appears the policy got implemented.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Healthcare Company
8%
Government
8%
Financial Services Firm
19%
Computer Software Company
13%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Purview Compliance Manager?
We have more visibility of data and how it is being shared.
What is your experience regarding pricing and costs for Microsoft Purview Compliance Manager?
While not cheap, Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors. Additional costs may involve OCR page scanning.
What is your primary use case for Microsoft Purview Compliance Manager?
When I tried to set up Microsoft Purview Compliance Manager for my organization to ensure people are not sending PII documents, especially payment cards, using keywords for flagging, it disrupted o...
What do you like most about Microsoft Purview Information Protection?
It ensures that sensitive data is automatically safeguarded, even for email attachments, regardless of the user or device.
What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
Pricing is good because if somebody is looking for an overall cybersecurity solution, Microsoft has one license with many solutions bundled with that license. The E5 license covers most of the solu...
What needs improvement with Microsoft Purview Information Protection?
The product is still in a growing phase. I could see that many use cases in their product are not capable enough in terms of detecting or protecting. Compared to other products, they are in the mid...
 

Also Known As

Microsoft Compliance Manager
Microsoft Information Protection
 

Overview

Find out what your peers are saying about Microsoft Purview Compliance Manager vs. Microsoft Purview Information Protection and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.