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Microsoft Purview Compliance Manager vs Microsoft Purview Information Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Microsoft Purview Compliance Manager enhances ROI by reducing costs, process times, and improving security with no extra fees.
Sentiment score
6.4
Microsoft Purview enhances protection, automates compliance, reduces response time, and supports growth, though exact savings are hard to quantify.
The process is reduced from weeks to a day, showcasing a solid nine for return on investment.
Head of Technology Operations at Pobl Group
Purview can do a quick scan, and it doesn't use human resources, so it gets time to do things that we need humans to focus on.
Mgr Data Engineering at Avanade
The E5 license comes with different solutions like data discovery classification, CASB, DLP solutions, and Defender for Cloud.
Associate Director at LTI - Larsen & Toubro Infotech
The cost of data loss and your data going to a competitor is potentially massive.
Client Experience Officer at 1234 Micro Technologies
 

Customer Service

Sentiment score
5.0
Microsoft Purview Compliance Manager's support needs improvement with slow response times, inconsistent support, and insufficient training resources.
Sentiment score
4.0
Users experience inconsistent Microsoft Purview support, citing slow responses and unresolved issues, despite some improvements in visibility and engagement.
Since I approach them with more complicated issues, it takes quite a bit of time to get through those two support tiers.
Senior security analyst at MB Cybermode
The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently.
Information Technology Auditor at a retailer with 10,001+ employees
The quality of support is affected because most support staff seem focused on obtaining five-star ratings rather than resolving problems thoroughly.
System Administrator at Templars
Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution.
Client Experience Officer at 1234 Micro Technologies
It's hard to be an ambassador for a product when you know it will be hard to get support.
Mgr Data Engineering at Avanade
After our issues are reported, it takes a long time to find a resolution.
Director Security Architecture at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.8
Microsoft Purview Compliance Manager offers scalable compliance management, adaptable to expanding needs, though policy granularity can sometimes be limited.
Sentiment score
6.0
Microsoft Purview Information Protection is praised for scalability despite some concerns with data analytics speed and policy update intervals.
As services increase, eDiscovery capabilities also increase, allowing easy deployment.
Digital Forensic Investigator at Los Angeles Unified School District
It is straightforward since it scans everything, covering all aspects needed in our operations.
Head of Technology Operations at Pobl Group
While the solution is scalable in terms of user numbers, there are limitations when creating more granular level policies.
Information Technology Auditor at a retailer with 10,001+ employees
It can be scaled across different departments organization-wide very quickly and easily.
Client Experience Officer at 1234 Micro Technologies
It can handle large collections of data without issues.
Mgr Data Engineering at Avanade
Scalability can be improved by reducing these intervals.
Information Technology Senior Expert at Garanti Teknoloji
 

Stability Issues

Sentiment score
7.8
Microsoft Purview Compliance Manager is stable and reliable, though could improve in user-friendliness and competitiveness in eDiscovery tools.
Sentiment score
7.0
Microsoft Purview is stable and reliable, with minor delays and occasional drawbacks, fostering user trust and wide deployment.
Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools.
Digital Forensic Investigator at Los Angeles Unified School District
It is reliable and I can depend on it.
Head of Technology Operations at Pobl Group
In terms of latency, stability is not an issue.
Information Technology Auditor at a retailer with 10,001+ employees
Once implemented, I haven't had issues with its consistency.
Client Experience Officer at 1234 Micro Technologies
The product is stable, and whatever it does, it does better than any other thing.
Associate Director at LTI - Larsen & Toubro Infotech
Since identity is where everything is based, if that goes down, you're screwed.
Director, Network & Cloud Infrastructure at a legal firm with 501-1,000 employees
 

Room For Improvement

Microsoft Purview Compliance Manager requires better integration, automation, accessibility, and expanded functionality; users seek improved interface and budget-friendly licensing.
Microsoft Purview requires better integration, pricing, navigation, and feature enhancements to address user concerns about functionality and support.
Microsoft Copilot Security converts human language to search queries using its AdLM language model.
Digital Forensic Investigator at Los Angeles Unified School District
The speed and accessibility, particularly in the user interface, require significant work.
Senior security analyst at MB Cybermode
The Purview Compliance Portal's log management could be more user-friendly, making data retrieval, like email logs, challenging.
Information Technology Auditor at a retailer with 10,001+ employees
Effectiveness in Microsoft Purview Information Protection means enforcing the policy and making sure it works consistently across non-Microsoft products as well.
Director Security Architecture at a financial services firm with 5,001-10,000 employees
A lot of functionality in Microsoft Purview Information Protection is not exposed in an API officially yet, which has made a lot of implementation work difficult because we have to do click ops instead of DevOps.
CEO at Blue Cycle
Having a roadmap or updates about new releases would be helpful for demonstrating to clients.
Client Experience Officer at 1234 Micro Technologies
 

Setup Cost

Microsoft Purview Compliance Manager is cost-effective, especially for Microsoft 365 E5 users, offering competitive pricing with strong compliance benefits.
Microsoft Purview offers competitive pricing, flexible enterprise licenses, and cost-effective bundled solutions, despite some complexity in licensing options.
I rate the pricing as a one since it is included in what I am already paying for, as part of the Microsoft 365 E5 licensing.
Head of Technology Operations at Pobl Group
Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors.
Information Technology Auditor at a retailer with 10,001+ employees
It was not excessively expensive.
Systems Engineer at a leisure / travel company with 201-500 employees
I talked to people who had compared it to other products on the market, and they're spending five figures to get started.
Mgr Data Engineering at Avanade
The E5 license covers most of the solutions for different technologies, so that way, it is good and more affordable compared to any other solution.
Associate Director at LTI - Larsen & Toubro Infotech
Our focus is on helping customers maximize their software investment.
Business Development Manager, Transformational Services at Dell Technologies
 

Valuable Features

Microsoft Purview Compliance Manager streamlines compliance with integrated tools, automation, and dashboards, enhancing security and efficiency across platforms.
Microsoft Purview enhances data protection with encryption, automated labeling, and compliance, excelling in Microsoft ecosystem integration and management.
Microsoft Purview Compliance Manager's eDiscovery is essential for organizations using Outlook as their email service.
Digital Forensic Investigator at Los Angeles Unified School District
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process.
Head of Technology Operations at Pobl Group
The best aspect is that it requires little to no time for implementation if I am using all of Microsoft's tools.
Senior security analyst at MB Cybermode
Microsoft Copilot is an advantage because it's enterprise-grade AI.
Business Development Manager, Transformational Services at Dell Technologies
It's paramount to have a single solution for information protection.
Client Experience Officer at 1234 Micro Technologies
Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.
Mgr Data Engineering at Avanade
 

Categories and Ranking

Microsoft Purview Complianc...
Ranking in Data Governance
17th
Ranking in Microsoft Security Suite
23rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Microsoft Purview Informati...
Ranking in Data Governance
7th
Ranking in Microsoft Security Suite
14th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
20
Ranking in other categories
Data Privacy Management Software (3rd)
 

Mindshare comparison

As of January 2026, in the Data Governance category, the mindshare of Microsoft Purview Compliance Manager is 1.0%, down from 1.0% compared to the previous year. The mindshare of Microsoft Purview Information Protection is 2.2%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance Market Share Distribution
ProductMarket Share (%)
Microsoft Purview Information Protection2.2%
Microsoft Purview Compliance Manager1.0%
Other96.8%
Data Governance
 

Featured Reviews

AO
System Administrator at Templars
Opportunities for improvement overshadow benefits
Microsoft support is great overall. However, their business model of outsourcing to third-party partners, especially in Nigeria with tech experts and other partners, needs improvement. I have raised tickets and worked with these support teams. Microsoft needs to address how partners treat their technical support staff. The quality of support is affected because most support staff seem focused on obtaining five-star ratings rather than resolving problems thoroughly. This appears to be due to the pressure from partners and Microsoft's feedback metrics system. They often rush to close tickets without deeply investigating complaints. From the level of support received, I usually try to resolve issues independently. I rate the engineers favorably understanding their pressures, even when issues remain unresolved. Overall, I would rate Microsoft Support five out of 10.
Abhi T - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Achieve comprehensive data protection with reliable performance and room for enhanced discovery accuracy
The product is still in a growing phase. I could see that many use cases in their product are not capable enough in terms of detecting or protecting. Compared to other products, they are in the middle of bringing their solution up to the mark, so it is not a full-grown solution. They have to get more accurate results in terms of data discovery and classification. The second thing is their support; support from Microsoft takes a lot of time to get a response from their support team. The third thing is their OCR capability is not that great in terms of identifying the documents. We would love to see response times of less than 24 hours. Additionally, there is no way to check the policy's current status in terms of whether it got synced or not. You have to wait and test the use cases after 24 hours or after 48 hours, and once it starts working, then it appears the policy got implemented.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Healthcare Company
8%
Financial Services Firm
8%
Government
8%
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Purview Compliance Manager?
While not cheap, Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors. Additional costs may involve OCR page scanning.
What is your primary use case for Microsoft Purview Compliance Manager?
When I tried to set up Microsoft Purview Compliance Manager for my organization to ensure people are not sending PII documents, especially payment cards, using keywords for flagging, it disrupted o...
What advice do you have for others considering Microsoft Purview Compliance Manager?
I have limited experience with the templates in Microsoft Purview Compliance Manager. Our organization hasn't fully utilized the solution beyond checking compliance scores and adjusting basic setti...
What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
In my experience with Microsoft Purview Information Protection, the experience of pricing, setup costs, and licensing is confusing, especially knowing what I have to do for add-ons with buying SCUs...
What needs improvement with Microsoft Purview Information Protection?
I think the role of sensitivity labels in guiding AI interaction with Microsoft Purview Information Protection is pretty good, but for us, it's too general. It says, "Here's a dataset" and because ...
What is your primary use case for Microsoft Purview Information Protection?
My main use case for Microsoft Purview Information Protection is sensitivity labeling, as I use it for exposing labeling for inside Teams and outside Teams.
 

Also Known As

Microsoft Compliance Manager
Microsoft Information Protection
 

Overview

Find out what your peers are saying about Microsoft Purview Compliance Manager vs. Microsoft Purview Information Protection and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.