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Microsoft Purview Compliance Manager vs Microsoft Purview Information Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Microsoft Purview Compliance Manager reduces costs by 50%, streamlines tasks, and is included in Office 365 E5 licensing.
Sentiment score
7.4
Microsoft Purview enhances compliance, security, and efficiency by automating document protection, centralizing assets, and reducing tool redundancy.
The process is reduced from weeks to a day, showcasing a solid nine for return on investment.
Purview can do a quick scan, and it doesn't use human resources, so it gets time to do things that we need humans to focus on.
The E5 license comes with different solutions like data discovery classification, CASB, DLP solutions, and Defender for Cloud.
The cost of data loss and your data going to a competitor is potentially massive.
 

Customer Service

Sentiment score
4.7
Microsoft Purview Compliance Manager support faces mixed reviews, citing long resolution times and outsourced staff inefficiencies.
Sentiment score
4.4
Microsoft Purview Information Protection's customer service receives mixed reviews, with criticisms on responsiveness and praise for recent improvements.
Since I approach them with more complicated issues, it takes quite a bit of time to get through those two support tiers.
The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently.
The quality of support is affected because most support staff seem focused on obtaining five-star ratings rather than resolving problems thoroughly.
Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution.
It's hard to be an ambassador for a product when you know it will be hard to get support.
After our issues are reported, it takes a long time to find a resolution.
 

Scalability Issues

Sentiment score
7.7
Microsoft Purview Compliance Manager excels in scalable deployment across environments but faces constraints in crafting detailed policies.
Sentiment score
7.4
Microsoft Purview Information Protection offers reliable scalability, efficiently handling large data volumes, though improvements in data processing speed are needed.
As services increase, eDiscovery capabilities also increase, allowing easy deployment.
It is straightforward since it scans everything, covering all aspects needed in our operations.
While the solution is scalable in terms of user numbers, there are limitations when creating more granular level policies.
It can be scaled across different departments organization-wide very quickly and easily.
It can handle large collections of data without issues.
Scalability can be improved by reducing these intervals.
 

Stability Issues

Sentiment score
7.9
Microsoft Purview Compliance Manager is reliable but needs improved eDiscovery and search functionality despite regular updates and changes.
Sentiment score
7.4
Microsoft Purview Information Protection is stable, reliable, with minimal issues, though processing large documents can be slow occasionally.
Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools.
It is reliable and I can depend on it.
In terms of latency, stability is not an issue.
Once implemented, I haven't had issues with its consistency.
The product is stable, and whatever it does, it does better than any other thing.
The solution is stable overall.
 

Room For Improvement

Microsoft Purview Compliance Manager needs integration, UI improvements, cost reduction, and enhanced policy and monitoring features for better usability.
Microsoft Purview Information Protection requires better third-party visibility, reporting, AI integration, PDF support, and accurate policy enforcement.
Microsoft Copilot Security converts human language to search queries using its AdLM language model.
The speed and accessibility, particularly in the user interface, require significant work.
The Purview Compliance Portal's log management could be more user-friendly, making data retrieval, like email logs, challenging.
Effectiveness in Microsoft Purview Information Protection means enforcing the policy and making sure it works consistently across non-Microsoft products as well.
Having a roadmap or updates about new releases would be helpful for demonstrating to clients.
Clarifying product features and use cases would help avoid such confusion.
 

Setup Cost

Microsoft Purview Compliance Manager offers cost-efficient pricing, especially for existing Microsoft users, and is notably cheaper than competitors.
Microsoft Purview Information Protection is competitively priced, appealing for its comprehensive suite and flexible licensing options despite complexity.
I rate the pricing as a one since it is included in what I am already paying for, as part of the Microsoft 365 E5 licensing.
Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors.
I talked to people who had compared it to other products on the market, and they're spending five figures to get started.
The E5 license covers most of the solutions for different technologies, so that way, it is good and more affordable compared to any other solution.
Our focus is on helping customers maximize their software investment.
 

Valuable Features

Microsoft Purview Compliance Manager streamlines multi-cloud data protection and compliance, enhancing visibility and integrating seamlessly with Microsoft 365.
Microsoft Purview offers comprehensive data protection with automatic classification, sensitivity labels, and seamless integration across platforms for robust compliance.
Microsoft Purview Compliance Manager's eDiscovery is essential for organizations using Outlook as their email service.
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process.
The best aspect is that it requires little to no time for implementation if I am using all of Microsoft's tools.
Microsoft Copilot is an advantage because it's enterprise-grade AI.
It's paramount to have a single solution for information protection.
Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.
 

Categories and Ranking

Microsoft Purview Complianc...
Ranking in Data Governance
14th
Ranking in Microsoft Security Suite
24th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Purview Informati...
Ranking in Data Governance
5th
Ranking in Microsoft Security Suite
13th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
Data Privacy Management Software (2nd)
 

Mindshare comparison

As of June 2025, in the Data Governance category, the mindshare of Microsoft Purview Compliance Manager is 1.0%, down from 1.1% compared to the previous year. The mindshare of Microsoft Purview Information Protection is 2.7%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Streamlined data management and improved compliance with efficient document classification
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process. Additionally, the system provides a dashboard showing our compliance status, which aids in managing compliance tasks. The compliance score feature allows me to assess and compare our compliance across organizations. I've also noticed efficiency gains, especially in handling subject access requests. Previously, these tasks were manual and time-consuming, but now they are streamlined, reducing the process from weeks to just a day.
Heidi Hasting - PeerSpot reviewer
Provides an essential audit trail that helps prevent accidental exposure of sensitive data, but the changing product names are confusing
One of the key features of Microsoft Purview Information Protection is the auto-classification functionalities, although I have found them to be less effective in complex scenarios. The policy toggle, demanding justification for downgrading labels, provides an essential audit trail that helps prevent accidental exposure of sensitive data. The security tools integrate well. I like that you can scan several data or informational assets, such as your SharePoint list, Teams, etc., and bring them into Purview as a central repository. Partnering with other products, like Sentinel, for logging capability and inventory provides a service across the board. It's essential that Purview automatically prevents highly sensitive corporate secrets and data from being ingested into generative AI models, but the reality is that AI is a tool. It's problematic if consumers rely on a tool to protect them because they must be educated first. Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Government
8%
Healthcare Company
7%
Financial Services Firm
19%
Computer Software Company
12%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Purview Compliance Manager?
We have more visibility of data and how it is being shared.
What is your experience regarding pricing and costs for Microsoft Purview Compliance Manager?
While not cheap, Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors. Additional costs may involve OCR page scanning.
What is your primary use case for Microsoft Purview Compliance Manager?
When I tried to set up Microsoft Purview Compliance Manager for my organization to ensure people are not sending PII documents, especially payment cards, using keywords for flagging, it disrupted o...
What do you like most about Microsoft Purview Information Protection?
It ensures that sensitive data is automatically safeguarded, even for email attachments, regardless of the user or device.
What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
The pricing is not very high and is considered fine. Microsoft offers different licensing options. AIP Plan 2 is used for critical users. The AIP is included in the business standard license for cl...
What needs improvement with Microsoft Purview Information Protection?
I am concerned about its accuracy levels. Sometimes it throws a lot of false positives. Microsoft Purview Information Protection needs to increase effectiveness and ensure compatibility. Effectiven...
 

Also Known As

Microsoft Compliance Manager
Microsoft Information Protection
 

Overview

Find out what your peers are saying about Microsoft Purview Compliance Manager vs. Microsoft Purview Information Protection and other solutions. Updated: May 2025.
859,129 professionals have used our research since 2012.