We performed a comparison between Microsoft Dynamics 365 Business Central and SAP ERP based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP ERP is designed for medium to large sized organizations and users feel it can cover potentially every business process in an organization. The solution offers robust control and governance and is very stable. However, in terms of deployment and technical support, users are happier with Microsoft.
"Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions."
"It is a stable solution."
"The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports."
"Its most valuable feature is the user interface."
"It's quite useful for our production line, and it's easy to configure to our requirements."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"The solution can scale."
"We use Microsoft Dynamics 365 Business Central as CRM."
"The solution provides a high level of integration."
"MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time."
"There are many interfaces, so you really can build satellites around it like with other SAP stuff or even third-party stuff."
"The payroll solution and the localization for advances are valuable."
"The solution is very stable."
"The valuable feature of SAP ERP is that everything is connected and under one roof, creating a unified system."
"Good customization features."
"Its integration is most valuable."
"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"I wouldn't say that Microsoft Dynamics is very scalable."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"The stability could always be improved."
"It could be more stable."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"Microsoft Dynamics NAV could improve the reporting."
"In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding."
"Lacks sufficient technical support with slow response times."
"Poor ergonomics."
"It is on the expensive side."
"I do not have any notes for improvements."
"The product can be a little slow when dealing with thousands of employee data."
"SAP is more expensive than some of its competitors."
"It's difficult to code; structured language is difficult."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP ERP is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, Oracle E-Business Suite and Odoo, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Ramco ERP. See our Microsoft Dynamics 365 Business Central vs. SAP ERP report.
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We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.