"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The good part is that you don't have to configure it, which is very convenient."
"Does a thorough job of examining email and URLs for malicious content."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The basic features are okay and I'm satisfied with the Defender."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"Technical support has been helpful and responsive."
"Endpoint to network protects the line."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"We need a separate license and we don't know how to get the license that is required."
"Configuration requires going to a lot of places rather than just accessing one tab."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The custom alerts have to improve a lot."
"Scalability could be better."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"Not ideal for advanced threat protection."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
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Microsoft Defender for Office 365 is ranked 4th in Advanced Threat Protection (ATP) with 10 reviews while Symantec Advanced Threat Protection is ranked 7th in Advanced Threat Protection (ATP) with 4 reviews. Microsoft Defender for Office 365 is rated 8.0, while Symantec Advanced Threat Protection is rated 7.0. The top reviewer of Microsoft Defender for Office 365 writes "Essential security capabilities, plenty of email protection, and enhanced data loss prevention". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Good incident management and great integrations but needs to improve its on-premises appliances". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security with Targeted Threat Protection, Microsoft Exchange Online Protection, Fortinet FortiMail and Barracuda Email Security Gateway, whereas Symantec Advanced Threat Protection is most compared with FireEye Network Security, Palo Alto Networks WildFire, Check Point SandBlast Network, Arbor DDoS and Fortinet FortiEDR. See our Microsoft Defender for Office 365 vs. Symantec Advanced Threat Protection report.
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