Microsoft Defender for Cloud Apps vs Zscaler Zero Trust Exchange Platform comparison

Microsoft and Zscaler are both solutions in the Cloud Access Security Brokers (CASB) category. Microsoft is ranked #4 with an average rating of 8.4, while Zscaler is ranked #5 with an average rating of 8.6. Microsoft holds a 8.9% mindshare in CASB, compared to Zscaler’s 10.0% mindshare. Additionally, 100% of Microsoft users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Jul 27, 2025

Microsoft Defender for Cloud Apps and Zscaler Zero Trust Exchange Platform are two leading solutions in the cloud security and zero trust markets. Each product has distinct strengths, with Microsoft Defender being more seamless in integration with the Microsoft ecosystem, while Zscaler offers robust VPN-like connectivity.

Features: Microsoft Defender for Cloud Apps offers extensive integration with Microsoft's ecosystem, ease of management, and detailed security posture views. It excels in seamless integration, threat detection, and comprehensive reporting. Zscaler Zero Trust Exchange Platform stands out with VPN-like connectivity, data monitoring, and inspection features. It's noted for ease of deployment in cloud environments and robust private access capabilities.

Room for Improvement: Microsoft Defender for Cloud Apps needs better integration with Apple products, streamlined reporting, and faster response to alerts for a lighter, more user-friendly experience. Zscaler Zero Trust Exchange Platform could enhance SCMP network layers, reduce latency, and refine licensing costs. Both products should optimize pricing models and improve integration across multiple ecosystems.

Ease of Deployment and Customer Service: Microsoft Defender for Cloud Apps is tailored for Microsoft-centric organizations with strong cloud integration but has support consistency issues, effective only with Premier tiers. Zscaler demonstrates high scalability and seamless cloud-on-premises deployment but faces latency challenges in larger environments. Customer service is satisfactory for both, although Microsoft's efficiency often requires escalation.

Pricing and ROI: Microsoft Defender for Cloud Apps, bundled with E3 and E5 licenses, offers good value for existing Microsoft users, despite higher costs for small enterprises. Its ROI is seen in integration and enhanced security features. Zscaler is perceived as expensive but offers competitive user-based pricing with ROI through secure connectivity and protective features, appealing to diverse IT setups.

To learn more, read our detailed Microsoft Defender for Cloud Apps vs. Zscaler Zero Trust Exchange Platform Report (Updated: September 2025).

Buyer's Guide

Microsoft Defender for Cloud Apps vs. Zscaler Zero Trust Exchange Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of September 2025, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.2%, up from 1.5% compared to the previous year. The mindshare of Microsoft Defender for Cloud Apps is 8.9%, down from 11.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 10.0%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Market Share Distribution
Product	Market Share (%)
Microsoft Defender for Cloud Apps	8.9%
Zscaler Zero Trust Exchange Platform	10.0%
iboss	2.2%
Other	78.9%

Cloud Access Security Brokers (CASB)

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Abdulrahman Muhammadi

information Security and IT Manager at Discover Dollar Technologies Pvt Ltd.

Integration with existing cloud workflows has simplified compliance and threat detection

Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model. Each feature has its own pricing when activated on VMs. For example, the vulnerability assessment has separate pricing, the base model including encryptions has separate pricing, and the compliance features have separate pricing. This applies to each VM and Azure resource individually. It is not straightforward where you can take one license and apply it to everything. Each feature has its own pricing model which can be tedious, as the costs keep accumulating. The only lacking feature currently is XDR (extended detection and response). Apart from that, I have only positive experiences with the whole Microsoft suite, except for the pricing structure.

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Sumit Bhanwala

architect at Tata Consultancy

Cloud-based platform simplifies device and data center management

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Technical support is pretty sharp and very responsive."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

More iboss pros

"Threat detection is its key feature, and that's why we use this tool. It gives an alert if a PC is attacked or there is any kind of anomaly, such as there is a spike in sending emails or we see an unauthorized website being accessed. So, it keeps us on our toes. We get to know that there is something wrong, and we can isolate the user and find any issues with it. So, threat detection is very robust in this tool."

"I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps."

"The general usability of the solution is very straightforward."

"The impact of Microsoft Defender for Cloud Apps on our organization's ability to assess and manage app related risks has been significant because we have more visibility."

"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."

"The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need."

"It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good."

"The integration within the entire Defender suite is highly valuable because it allows for communication between different components and offers pretty decent correlations."

More Microsoft Defender for Cloud Apps pros

"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."

"The policies are very easy to implement."

"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."

"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."

"SASE's most valuable features are proxy and content filtering."

"We don't need to connect anymore. It is automatically connected when you log on in Windows."

"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."

"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."

More Zscaler Zero Trust Exchange Platform pros

Cons

"The dashboards for local use could be better."

"File integrity monitoring would be very advantageous as an additional feature."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The reporting feature needs improvement."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

More iboss cons

"Microsoft Defender for Cloud Apps’s technical support services needs improvement."

"Currently, reporting is not very straightforward and it needs to be enhanced. Specific reports are not included and you need to run a query, drill down, and then export it and share it. I would love to have reports with more fine-tuning or granularity, and more predefined reports."

"The insights could be improved, especially in reporting."

"Defender for Cloud apps is primarily useful for Azure apps. It has limited capabilities for applications based on other cloud platforms."

"They need to improve the attack surface reduction (ASR) rules. In the latest version, you can implement ASR rules, which are quite useful, but you have to enable those because if they're not enabled, they flag false positives. In the Defender portal, it logs a block for WMI processes and PowerShell. Apparently, it's because ASR rules are not configured. So, you generally have to enable them to exclude, for example, WMI queries or PowerShell because they have a habit of blocking your security scanners. It's a bit weird that they have to be enabled to be configured, and it's not the other way around."

"Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model."

"There could be more granular roles that are out of the box included in the product."

"We sometimes get errors when we create policies, which is somewhat annoying because some policies stop working due to misconfigurations. We find this challenging because it limits our options for troubleshooting an issue."

More Microsoft Defender for Cloud Apps cons

"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."

"It needs to offer SSO, single sign-on, and items of that nature."

"Price-wise, it is a costly product and it should be reduced."

"The product must allow users to check logs for an entire year in the local console."

"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."

"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."

"Sometimes, support takes time since the solution has some bugs that need fixing."

"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The product's pricing seems fair."

"The pricing is fair."

"We have an educational licensing agreement. It's a customer agreement for multiple years."

"Our clients normally use the Microsoft E1 licensing, which is renewed yearly."

"This product is not expensive."

"I'm not totally involved in the pricing part, but I think its pricing is quite aggressive, and its price is quite similar to Netskope. Netskope has separate licensing fees or additional charges if you want to monitor certain SaaS services, whereas, with MCAS, you get 5,000 applications with their Office 365. It is all bundled, and there's no cost for using that. You only have the operational costs. In the country I am in, it is a bit difficult to get people with the required skill sets."

"We utilize the Microsoft E5 licensing, which encompasses the entire Microsoft suite; however, it is costly."

"Its pricing is on the higher side. Its price is definitely very high for a small-scale company. As an enterprise client, we do get benefits from Microsoft. We get a discounted price because of the number of users we have in our company. We have a premier package, and with that, we do get a lot of discounts. There are no additional costs. It only comes in the top-tier packages. Generally, the top-tier license is the best license that you can get for your organization. If you want, you can buy it separately, but that's not a good idea."

More Microsoft Defender for Cloud Apps pricing and cost advice

"There is definitely an ROI."

"It's an affordable solution"

"The product has reasonable pricing."

"Zscaler SASE software is quite expensive compared to other solutions"

"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."

"The pricing is quite high, especially when it comes to the gateway."

"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."

"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

12%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	10
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	11
Large Enterprise	41

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What do you like most about Microsoft Cloud App Security?

It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notificatio...

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What is your experience regarding pricing and costs for Microsoft Cloud App Security?

My impression on the pricing, setup costs, and licensing of Microsoft Defender for Cloud Apps is that it's fair. I do...

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What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

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What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What needs improvement with Zscaler SASE?

The solution needs to improve a lot of aspects.

See all answers

Comparisons

Zscaler Internet Access vs iboss

Compared 15% of the time

Cisco Umbrella vs iboss

Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 13% of the time

Netskope vs iboss

Compared 13% of the time

Lightspeed Filter vs iboss

Compared 4% of the time

More iboss Competitors

Zscaler Internet Access vs Microsoft Defender for Cloud Apps

Compared 19% of the time

Cisco Umbrella vs Microsoft Defender for Cloud Apps

Compared 15% of the time

Netskope vs Microsoft Defender for Cloud Apps

Compared 12% of the time

Prisma Access by Palo Alto Networks vs Microsoft Defender for Cloud Apps

Compared 6% of the time

Microsoft Intune vs Microsoft Defender for Cloud Apps

Compared 2% of the time

More Microsoft Defender for Cloud Apps Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 11% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 8% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 7% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 6% of the time

Netskope Private Access vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

September 2025

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Buyer's Guide

Microsoft Defender for Cloud Apps

August 2025

Microsoft Defender for Cloud Apps report

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Buyer's Guide

Zscaler Zero Trust Exchange Platform

August 2025

Zscaler Zero Trust Exchange Platform report

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Also Known As

iBoss Cloud Platform

MS Cloud App Security, Microsoft Cloud App Security

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Microsoft Defender for Cloud Apps is a comprehensive security solution that provides protection for cloud-based applications and services. It offers real-time threat detection and response, as well as advanced analytics and reporting capabilities. With Defender for Cloud Apps, organizations can ensure the security of their cloud environments and safeguard against cyber threats. Whether you're running SaaS applications, IaaS workloads, or PaaS services, Microsoft Defender for Cloud Apps can help you secure your cloud environment and protect your business from cyber threats.

Microsoft Defender for Cloud Apps Benefits:

Provides comprehensive security for cloud applications
Integrates with other Microsoft security tools
Easy to use and deploy
Provides real-time threat detection and response
Strong protection against phishing attacks and other common threats
Highly customizable to meet specific needs of different organizations

Microsoft Defender for Cloud Apps Use Cases:

Governance, authentication, security, and compliance.
Detects shadow IT and anomalous user behavior
Controls access to applications
Provides auditing and filtering setups
Used for end-user compute devices, file monitoring, user investigation, and activity
Used for data governance, threat detection, and getting visibility over cloud applications
Used to identify information about applications beyond organizational boundaries
Prevent exfiltration and data filtration of corporate data
Used to deal with spam emails and detect shadow IT

Reviews from Real Users

Ram-Krish, Cloud Security & Governance at a financial services firm, says that Microsoft Defender for Cloud Apps "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need".

PeerSpot user, Senior Cloud & Security Consultant at a tech services, writes that Microsoft Defender for Cloud Apps "Great for monitoring user activity and protecting data while integrating well with other applications".

Simon Burgess,Infrastructure Engineer at SBITSC, states that Microsoft Defender for Cloud Apps is "A fluid, intelligent product for great visibility, centralized management, and increased uptime".

Microsoft

Zscaler Zero Trust Exchange Platform acts as a VPN alternative for secure remote access, cloud protection, and zero-trust strategies. It enables secure data transmission, supports remote work, and enhances compliance through a cloud-based architecture, offering improved performance and simplified management.

Designed for organizations seeking secure application access and robust data protection, Zscaler Zero Trust Exchange Platform delivers a comprehensive solution through seamless VPN connectivity, data loss prevention, and SSL inspection. Its cloud integration ensures scalability and reliability, while its interface provides intuitive management. Companies benefit from automatic secure access, minimizing constant authentication needs, and safeguarding sensitive data. The platform allows easy deployment and integration with diverse identity providers, granting granular control for access and application segmentation. Despite powerful capabilities, enhancements are needed in speed, bandwidth, and legacy support, with users noting interface and configuration challenges.

What are the key features of Zscaler Zero Trust Exchange Platform?

Seamless VPN Connectivity: Provides automatic secure access without repetitive authentication.
Strong Security Measures: Offers DLP and SSL inspection for data protection.
Cloud Integration: Ensures scalability and performance optimization.
Granular Access Control: Manages access with application-specific segmentation.

What benefits should companies look for in reviews when evaluating this platform?

Performance: Enhanced connectivity and reduced latency.
Data Protection: Comprehensive DLP and encryption capabilities.
Scalability: Efficient handling of growing organizational demands.
Ease of Deployment: Quick setup and integration with IDPs.

In specific industries, Zscaler Zero Trust Exchange has been implemented to enhance security protocols in fields like finance and healthcare. By prioritizing data protection and compliance, it assists companies in safely managing sensitive information and meeting regulatory requirements. Organizations leverage its features to ensure secure operations across remote and cloud environments, adapting to industry-specific needs with customizable access and security controls.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.

Siemens, AutoNation, GE, NOV

Buyer's Guide

Microsoft Defender for Cloud Apps vs. Zscaler Zero Trust Exchange Platform

September 2025

Free Report: Microsoft Defender for Cloud Apps vs. Zscaler Zero Trust Exchange Platform

Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2025.

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