MHR iTrent vs Ramco HCM comparison

MHR and Ramco are both solutions in the Cloud HCM category. MHR is ranked #22 with an average rating of 3.0, while Ramco is ranked #26. MHR holds a 1.2% mindshare in CHCM, compared to Ramco’s 0.9% mindshare. Additionally, 66% of Ramco users are willing to recommend the solution.

MHR iTrent

Read 2 MHR iTrent reviews

722 Views
570 Comparison Views

0% willing to recommend

Ramco HCM

Read 12 Ramco HCM reviews

836 Views
443 Comparison Views

66% willing to recommend

MHR iTrent

Ramco HCM

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

MHR iTrent and Ramco HCM compete in the Human Capital Management category. MHR iTrent has an advantage in customization and analytics, while Ramco HCM outshines in integration capabilities and innovative modules.

Features: MHR iTrent offers customizable workflows, strong reporting capabilities, and detailed analytics. Ramco HCM stands out with advanced HR modules, powerful integration capabilities, and mobile accessibility.

Ease of Deployment and Customer Service: MHR iTrent's deployment is straightforward with reliable customer service, rapid response times, and dedicated support. Ramco HCM features a complex deployment model but provides exceptional customer service with tailored training and support.

Pricing and ROI: MHR iTrent is cost-effective, providing a significant return on investment through efficient service distribution. Ramco HCM, with higher initial costs, justifies them with extensive functionalities and strong integration features that enhance long-term ROI.

To learn more, read our detailed MHR iTrent vs. Ramco HCM Report (Updated: January 2026).

Buyer's Guide

MHR iTrent vs. Ramco HCM

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MHR iTrent

Ranking in Benefits Administration

20th

Ranking in Cloud HCM

22nd

Average Rating

4.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Ramco HCM

Ranking in Benefits Administration

34th

Ranking in Cloud HCM

26th

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Talent Management (31st), Applicant Tracking and Recruiting Software (24th)

Mindshare comparison

As of January 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.2%, up from 0.6% compared to the previous year. The mindshare of Ramco HCM is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Market Share Distribution
Product	Market Share (%)
MHR iTrent	1.2%
Ramco HCM	0.9%
Other	97.9%

Cloud HCM

Featured Reviews

reviewer2215695

NA at a university with 5,001-10,000 employees

A scalable solution with good functionalities, but customer support needs to improve

Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

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Sudarsan Santhosh Kumar S.

Senior Application Development Specialist at Accenture

It's so easy to use that a customer can easily understand the process with zero knowledge of the system

Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."

"MHR iTrent's functionality and the payroll part are good."

"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."

"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."

"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."

"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."

"Payroll processing is very easy. SQL rules can be attached to any pay elements."

"In general, the solution is very flexible and can be configured in multiple ways."

"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."

"The performance management system is really good."

Cons

"Customer support and getting help from MHR iTrent are not great at all."

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."

"The product itself sometimes feels inconsistent because it comes with bugs."

"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."

"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."

"The mobile app for this solution could be improved as it lacks many features."

"The talent management and performance appraisal modules could use some improvement."

"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."

"The mobile app and web page user experience could be more user friendly."

"The entire UI/UX of the solution can be improved drastically."

Pricing and Cost Advice

Information not available

"This solution is priced in the middle compared to other solutions on the market."

"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."

"Their customized solution is pretty expensive but much cheaper than its competitors."

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Top Industries

By visitors reading reviews

Comms Service Provider

12%

Educational Organization

12%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

10%

Financial Services Firm

10%

Computer Software Company

10%

University

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

What needs improvement with MHR iTrent?

I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...

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What is your primary use case for MHR iTrent?

We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...

See all answers

What advice do you have for others considering MHR iTrent?

If customer support is part of the product, I would rate it a three out of ten.

See all answers

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Comparisons

ADP Workforce Now vs MHR iTrent

Compared 19% of the time

SAP SuccessFactors vs MHR iTrent

Compared 14% of the time

Workday vs MHR iTrent

Compared 14% of the time

UKG vs MHR iTrent

Compared 13% of the time

SAP HCM vs MHR iTrent

Compared 12% of the time

More MHR iTrent Competitors

UKG vs Ramco HCM

Compared 18% of the time

DarwinBox vs Ramco HCM

Compared 15% of the time

PeopleStrong vs Ramco HCM

Compared 14% of the time

PeopleFluent Talent Management vs Ramco HCM

Compared 13% of the time

SAP SuccessFactors vs Ramco HCM

Compared 11% of the time

More Ramco HCM Competitors

Product Reports

Buyer's Guide

Cloud HCM

January 2026

Download MHR iTrent product report

Buyer's Guide

Ramco HCM

January 2026

Download Ramco HCM product report

Also Known As

MidlandHR iTrent, iTrent

No data available

Overview

iTrent is a single, web based HR, payroll, talent management and workforce planning solution supporting latest operational methodologies for managing people. From organisational planning, attraction and selection, to pay, performance management, learning and development, and retention. iTrent helps align people to organisational goals, develop talent to support future requirements and release the true value of your people.

MHR

Ramco HR & Global Payroll is a complete and refreshingly simple cloud HR software covering HR needs from hire to retire. It offers Core HR, Time and Attendance, Global Payroll (across 45+ countries), Talent Management, Recruitment, Planning & Analytics. Ramco HCM empowers through innovative tech like bots, Zero UI, mobility, in-memory payroll, enabling Digital HR.

Ramco HCM’s unique offerings encompasses but not limited to

Unified HR platform with Global Payroll

• Use of Chat-bots

• Rapid Deployment capabilities

• EmpSense - an app to capture employee mood in real-time

• Talent Tagging - helps managers tag skill-sets to employees for identifying right employee for a project

• SMS based Employee Self Service ESS - allows users to apply leave, raise queries,via a text message

Trusted over 400+ multinationals across 35+ countries, Ramco HCM has been globally recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice.

Click here for more information or write to us at contact@ramco.com.

Ramco

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College

Lifestyle, Bata, Dabur

Buyer's Guide

MHR iTrent vs. Ramco HCM

January 2026

Free Report: MHR iTrent vs. Ramco HCM

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