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MHR iTrent vs Paycom comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Cloud HCM
24th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (22nd)
Paycom
Ranking in Cloud HCM
7th
Average Rating
7.4
Reviews Sentiment
5.0
Number of Reviews
12
Ranking in other categories
Talent Management (7th), Talent Acquisition (5th)
 

Mindshare comparison

As of November 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.1%, up from 0.8% compared to the previous year. The mindshare of Paycom is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Paycom0.8%
MHR iTrent1.1%
Other98.1%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
Kay Moss - PeerSpot reviewer
Human Resources Leader at a manufacturing company with 51-200 employees
Integrated HR workflows have improved hiring and payroll but added features still need fair pricing
What I appreciate most about Paycom is that it is all integrated into one system, so I do not have to go to an ATS to find applicants or have different performance management software. I can have time and attendance and payroll in the same platform, which I value because it is not clunky and all works together very seamlessly. I am using the workflow automation feature of Paycom. The workflow automation works very well for us, and we have set up processes so that there are no blind spots, ensuring the CFO's approval on positions, which is beneficial as we do not miss anything.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
"In my experience, Paycom is stable."
"Everything being in one system has been a really significant game changer for us."
"Right now I am using PrismHR and I have used ADP and UKG, but Paycom is really very easy to use for reporting purposes."
"Paycom is very useful for the compliance part, with automatic real-time reports that are very easy to understand so we do not have to work or calculate anything manually."
"Paycom is such a customizable platform that you can really create and tailor it to meet your organizational needs."
"Paycom positively impacts my organization by creating a centralized workflow, and we have everything in one place, including timekeeping, payroll runs, and employee records."
"When I say it is user-friendly and intuitive, the interface itself is very intuitive as far as a brand new user could log in and with a few clicks figure out where things live and how to make changes really easily."
"What I appreciate most about Paycom is that it is all integrated into one system, so I do not have to go to an ATS to find applicants or have different performance management software."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"The reporting aspect of Paycom is not my favorite. The lack of a sandbox and the lack of being able to view as a different viewer is extremely frustrating in this system."
"I think that there are some limitations to Paycom, including being able to date certain things in the future, such as accrual profiles or if someone's department is not changing for another week or two."
"But then as the reps get promoted and you get a new rep, the user experience goes to garbage on the back end because they either are not familiar with the platform yet or just are not as good or as invested."
"It is also very time-consuming to set up the system, so if someone is looking to set up a system very quickly within one month, it would be incredibly overwhelming."
"What I dislike about Paycom is that they charge for everything, which is frustrating because they recently added succession planning as an add-on that is not free."
"When they had an update, we had a lot of issues with Paycom, but they have addressed it, and after that, we have not seen any."
"Whenever we try to use it on the web, it fluctuates a lot. The reload time for a screen is huge."
"Additionally, Paycom is getting slower day by day, and the timecard search feature is not working well."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Retailer
10%
Outsourcing Company
10%
University
8%
Construction Company
19%
Manufacturing Company
12%
Healthcare Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Paycom?
I am not aware of the pricing that Paycom charges to employers. I am aware of ADP and Prism that I am using currently, but I am not aware of Paycom's pricing.
What needs improvement with Paycom?
The only dislike is that when they changed their interface and gave the update, it is not performing well. Whenever we try to use it on the web, it fluctuates a lot. The reload time for a screen is...
What is your primary use case for Paycom?
I use Paycom for payroll processing, managing time and attendance, PTO, and deductions. Reporting skills are the most important part here because Paycom provides a customizable reporting theme, whi...
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
No data available
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
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Find out what your peers are saying about MHR iTrent vs. Paycom and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.