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MercerMarsh Benefits vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MercerMarsh Benefits
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Benefits Administration (30th)
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (2nd)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. MercerMarsh Benefits is designed for Benefits Administration and holds a mindshare of 0.9%, up 0.3% compared to last year.
SAP SuccessFactors, on the other hand, focuses on Cloud HCM, holds 11.3% mindshare, down 22.5% since last year.
Benefits Administration Market Share Distribution
ProductMarket Share (%)
MercerMarsh Benefits0.9%
Workday12.6%
UKG7.3%
Other79.2%
Benefits Administration
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors11.3%
Workday10.8%
Oracle HCM Cloud6.0%
Other71.9%
Cloud HCM
 

Featured Reviews

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SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
report
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880,435 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Comms Service Provider
14%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

Mercer Human Capital Connect, Human Capital Connect
SuccessFactors
 

Overview

 

Sample Customers

ACFS
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: December 2025.
880,435 professionals have used our research since 2012.