ManageEngine OpManager vs NETSCOUT nGeniusPULSE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #9 with an average rating of 8.4, while NETSCOUT is ranked #35 with an average rating of 10.0. ManageEngine holds a 1.6% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 81% of ManageEngine users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

ManageEngine OpManager

Read 52 ManageEngine OpManager reviews

2,800 Views
2,632 Comparison Views

81% willing to recommend

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

633 Views
627 Comparison Views

100% willing to recommend

ManageEngine OpManager

NETSCOUT nGeniusPULSE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and NETSCOUT nGeniusPULSE compete in the network management domain. NETSCOUT nGeniusPULSE is preferred for its advanced features, although it is more expensive.

Features: ManageEngine OpManager includes network monitoring, third-party integrations, and network mapping capabilities. NETSCOUT nGeniusPULSE offers real-time network diagnostics, application performance monitoring, and end-user experience insights.

Room for Improvement: ManageEngine OpManager could enhance its analytics capabilities, improve scalability, and increase automation options. NETSCOUT nGeniusPULSE could benefit from a streamlined installation process, improved user interface, and lower pricing options.

Ease of Deployment and Customer Service: ManageEngine OpManager is recognized for its intuitive installation and robust customer support. NETSCOUT nGeniusPULSE requires more extended implementation but is supported by specialized technical assistance.

Pricing and ROI: ManageEngine OpManager is cost-effective with a flexible pricing model suitable for small to mid-sized enterprises. NETSCOUT nGeniusPULSE, while pricier, provides substantial value in complex environments due to its superior analytics capabilities.

To learn more, read our detailed ManageEngine OpManager vs. NETSCOUT nGeniusPULSE Report (Updated: July 2025).

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusPULSE

July 2025

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Helped 861,803 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

35th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Charles A

Deputy Director at Access Healthcare Services Pvt Ltd

Reporting features improve operational efficiency while weekend support needs enhancement

Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

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Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitoring is the most valuable feature of this solution."

"It is easy to use and deploy."

"We use the solution to monitor links. It also helps us to track servers and monitor logs."

"We have found the solution to be stable."

"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

More ManageEngine OpManager pros

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The solution's technical support team consists of good engineers and technicians."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

Cons

"The dashboard could include more features."

"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."

"The licensing for this solution is not straightforward and should be improved."

"The solution's reports need to include the number of applications consumed."

"The integration with various OEM products could be simplified."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"ManageEngine OpManager can improve by having better updates for critical issues."

"The dashboard has some limitations and should be more user-friendly."

More ManageEngine OpManager cons

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"The price of the solution could be reduced."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"The GUI interface and dashboards could be more attractive to the customer."

Pricing and Cost Advice

"The tool's licensing costs are yearly."

"The solution is highly affordable"

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"The product is not worth the money."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"The initial cost is low and the add-ons are reasonable."

"ManageEngine OpManager has a three-tier licensing model."

More ManageEngine OpManager pricing and cost advice

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

10%

Healthcare Company

Government

14%

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

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What needs improvement with ManageEngine OpManager?

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

See all answers

What needs improvement with NETSCOUT nGeniusPULSE?

See all answers

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

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Product Reports

Buyer's Guide

ManageEngine OpManager

June 2025

Download ManageEngine OpManager product report

Buyer's Guide

NETSCOUT nGeniusPULSE

June 2025

Download NETSCOUT nGeniusPULSE product report

Also Known As

OpManager

nGeniusPULSE

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Banco Votorantim

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusPULSE

July 2025

Free Report: ManageEngine OpManager vs. NETSCOUT nGeniusPULSE

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