ManageEngine IT360 vs NETSCOUT nGeniusPULSE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #106, while NETSCOUT is ranked #31 with an average rating of 10.0. ManageEngine holds a 0.1% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

144 Views
117 Comparison Views

100% willing to recommend

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

636 Views
401 Comparison Views

100% willing to recommend

ManageEngine IT360

NETSCOUT nGeniusPULSE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine IT360 and NETSCOUT nGeniusPULSE compete in network management. ManageEngine IT360 has a competitive edge in pricing and customer service, while NETSCOUT nGeniusPULSE's advanced features justify the higher cost.

Features: ManageEngine IT360 integrates IT management with network monitoring, server tracking, and application management. NETSCOUT nGeniusPULSE provides network performance monitoring, proactive alerts, and robust troubleshooting.

Room for Improvement: ManageEngine IT360 can improve its advanced analytical capabilities, scalability for large enterprises, and alerts customization. NETSCOUT nGeniusPULSE can enhance ease of use, reduce complexity in deployment, and optimize initial setup cost.

Ease of Deployment and Customer Service: ManageEngine IT360 offers easy deployment with strong technical support, emphasizing quick implementation. NETSCOUT nGeniusPULSE requires complex deployment due to customization, but offers thorough guidance and responsive support.

Pricing and ROI: ManageEngine IT360 is cost-effective with a lower initial setup cost, ideal for small to medium businesses. NETSCOUT nGeniusPULSE, priced higher, provides significant returns with powerful analytics for enterprises needing in-depth insights.

To learn more, read our detailed ManageEngine IT360 vs. NETSCOUT nGeniusPULSE Report (Updated: April 2025).

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusPULSE

April 2025

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Helped 850,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine IT360

Ranking in Network Monitoring Software

106th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (36th), IT Infrastructure Monitoring (78th)

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

31st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support is good."

"It is easy to identify and collect information from all of the nodes on the network."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The solution's technical support team consists of good engineers and technicians."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

Cons

"The product could use more intelligence, automation and general availability of product information."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"The GUI interface and dashboards could be more attractive to the customer."

"The price of the solution could be reduced."

Pricing and Cost Advice

Information not available

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

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Top Industries

By visitors reading reviews

No data available

Government

16%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

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What needs improvement with NETSCOUT nGeniusPULSE?

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What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

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Product Reports

Buyer's Guide

Network Monitoring Software

April 2025

Download ManageEngine IT360 product report

Buyer's Guide

NETSCOUT nGeniusPULSE

April 2025

Download NETSCOUT nGeniusPULSE product report

Also Known As

IT360

nGeniusPULSE

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Banco Votorantim

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusPULSE

April 2025

Free Report: ManageEngine IT360 vs. NETSCOUT nGeniusPULSE

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