ManageEngine IT360 vs NETSCOUT nGeniusPULSE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #93, while NETSCOUT is ranked #52 with an average rating of 8.5. ManageEngine holds a 0.4% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

1,302 Views
677 Comparison Views

100% willing to recommend

NETSCOUT nGeniusPULSE

Read 5 NETSCOUT nGeniusPULSE reviews

1,147 Views
1,090 Comparison Views

100% willing to recommend

ManageEngine IT360

NETSCOUT nGeniusPULSE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine IT360 and NETSCOUT nGeniusPULSE compete in network management. ManageEngine IT360 has a competitive edge in pricing and customer service, while NETSCOUT nGeniusPULSE's advanced features justify the higher cost.

Features: ManageEngine IT360 integrates IT management with network monitoring, server tracking, and application management. NETSCOUT nGeniusPULSE provides network performance monitoring, proactive alerts, and robust troubleshooting.

Room for Improvement: ManageEngine IT360 can improve its advanced analytical capabilities, scalability for large enterprises, and alerts customization. NETSCOUT nGeniusPULSE can enhance ease of use, reduce complexity in deployment, and optimize initial setup cost.

Ease of Deployment and Customer Service: ManageEngine IT360 offers easy deployment with strong technical support, emphasizing quick implementation. NETSCOUT nGeniusPULSE requires complex deployment due to customization, but offers thorough guidance and responsive support.

Pricing and ROI: ManageEngine IT360 is cost-effective with a lower initial setup cost, ideal for small to medium businesses. NETSCOUT nGeniusPULSE, priced higher, provides significant returns with powerful analytics for enterprises needing in-depth insights.

To learn more, read our detailed ManageEngine IT360 vs. NETSCOUT nGeniusPULSE Report (Updated: March 2026).

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusPULSE

March 2026

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Helped 885,444 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine IT360

Ranking in Network Monitoring Software

93rd

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (29th), IT Infrastructure Monitoring (69th)

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

52nd

Average Rating

8.2

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.4%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NETSCOUT nGeniusPULSE	0.5%
ManageEngine IT360	0.4%
Other	99.1%

Network Monitoring Software

Featured Reviews

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Ian Munoz

Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees

Has improved traffic visibility and simplified dashboard use, but could benefit from better integration with other tools

NETSCOUT nGeniusPULSE works very well in our case. We have not experienced any troubles with traffic analysis SolarWinds has a dashboard that is older and not as user-friendly. NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds. NETSCOUT nGeniusPULSE is not…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to identify and collect information from all of the nodes on the network."

"The monitoring capability is easy to use and it can be done without any training."

"Customer Service: Absolutely fantastic."

"The technical support is good."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

"The solution's technical support team consists of good engineers and technicians."

"We have seen a measurable decrease in mean time to know and mean time to repair, and because the tool allows us to get to things a lot quicker and see things a lot quicker, we have actually reduced those times and it has definitely helped with our network uptime, with an improvement in uptime of at least 50 percent."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"nGenius provides us with increased visibility during IT deployments."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds."

Cons

"The product could use more intelligence, automation and general availability of product information."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

"The GUI could be improved."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways."

Pricing and Cost Advice

Information not available

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

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Top Industries

By visitors reading reviews

Construction Company

31%

Computer Software Company

13%

Comms Service Provider

Healthcare Company

Government

15%

Construction Company

10%

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	4

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

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What needs improvement with NETSCOUT nGeniusPULSE?

NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways.

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What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

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Product Reports

Buyer's Guide

Network Monitoring Software

March 2026

Download ManageEngine IT360 product report

Buyer's Guide

NETSCOUT nGeniusPULSE

March 2026

Download NETSCOUT nGeniusPULSE product report

Also Known As

IT360

nGeniusPULSE

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Banco Votorantim

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusPULSE

March 2026

Free Report: ManageEngine IT360 vs. NETSCOUT nGeniusPULSE

Find out what your peers are saying about ManageEngine IT360 vs. NETSCOUT nGeniusPULSE and other solutions. Updated: March 2026.

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